Mindful Souls offers a monthly subscription box called the Mindful Box that delivers 6-8 self-care and spiritual items like crystals, aromatherapy, and jewelry right to your door. The subscription costs $39.97 a month and includes free shipping, with the option to skip, pause, or cancel anytime without commitment. When you subscribe, you also get to choose a free bonus gift with your first box. The subscription is billed monthly, and you manage everything like delivery frequency and cancellations easily through your account online.
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Cancellation can be done easily by either logging into the customer portal and navigating to the 'Manage My Subscription' tab to cancel, or by emailing or calling customer support directly. The process is straightforward and does not involve any complex steps, making it quite easy for the consumer.
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How to Cancel Mindful Souls: Step by Step
If you purchased through Mindful Souls directly:
- Log into your account on the Mindful Souls website using the email linked to your subscription.
- Navigate to the "Manage My Subscription" section.
- Find the option to cancel your subscription and follow the prompts.
- If you prefer, you can also email support@mindfulsouls.com to request cancellation.
- Alternatively, you can call their toll-free customer support at 1 888 307-1295 to cancel your subscription.
If you purchased through a third-party app or website:
- For subscriptions via an app store or third-party service, navigate to the respective platform where you made the purchase.
- Log into your account on that platform.
- Locate the subscriptions section, find Mindful Souls, and select the option to cancel.
If you purchased gift cards:
- Since gift cards do not involve a subscription, you may consider reaching out to customer support if you have specific concerns or need further assistance.
Tips & Tricks for Canceling Mindful Souls
- Insist firmly and clearly when communicating cancellation requests, using direct language like "Please cancel my subscription immediately."
- Document all communications via email or chat and save copies as proof in case of billing disputes.
- Use escalation paths: If first-level customer service is unhelpful, directly ask for supervisors or managers.
- Time your cancellation just before the next billing cycle to avoid another charge.
- Use multiple contact methods: Phone calls, emails, and live chat help if one channel is ignored.
- Be persistent and patient: Companies sometimes use delays or ignore emails to wear users down.
- Call out and document any "dark pattern" UI elements designed to confuse or delay cancellation, such as fading buttons, deceptive prompts, or shifting cancel buttons.
- Mention potential complaints to better business bureaus or consumer protection agencies to encourage quicker resolution.
- Avoid vague language. Be explicit with requests, avoiding phrases like "I want to cancel soon" in favor of "I want to cancel immediately."
- Check for refund eligibility but be prepared for some companies to deny refunds despite their policies.
- Note that pausing subscriptions might be easier than cancelling, but does not stop charges completely.
- Watch out for continued billing after cancellation and dispute charges with banks if necessary.
- Learn from community forums like Reddit to find specific Mindful Souls cancellation experiences and tactics others have used successfully, such as reporting fake or poor products as a reason to cancel.
Mindful Souls Customer Service Info
If you need assistance, here's how you can get in touch with Mindful Souls's support team.
Cancel Mindful Souls Script
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Dear Mindful Souls Team,
I hope this message finds you well. I am writing to request the cancellation of my subscription. Due to recent changes in my personal circumstances, I am unable to continue with the membership at this time.
I appreciate the service you provide but feel this is the best decision for me right now. Please confirm the cancellation and ensure that no further charges will be made to my account.
Thank you for your understanding.
Best regards,
Frequently Asked Questions
Mindful Souls subscription renews monthly automatically, but you can cancel anytime after receiving your first box with no strings attached. You can easily manage your subscription by logging into your customer portal to skip shipments, change delivery frequency, or cancel your subscription. Additionally, you can contact customer support via email or phone to cancel or modify your subscription.
To cancel your Mindful Souls subscription, you typically need to log in to your customer portal using the email and password associated with your subscription to access the "Manage My Subscription" tab. However, if you prefer, you can also cancel by emailing support@mindfulsouls.com or calling their toll-free number 1 888 307-1295, which may not require a password. If you don't remember your password to log in, you can reset it here: https://mindfulsouls.com/account/login (click "Forgot your password?").
- Unhelpful customer service
- Products often arrive damaged
Mindful Souls allows you to cancel your subscription anytime without any contracts, lock-ins, or early cancellation fees. The cancellation process is straightforward and can be done via email, phone, or through your customer portal without any gimmicks or hurdles. You have full control over your subscription, including adjusting frequency or pausing, ensuring a hassle-free experience if you choose to stop.
Before canceling your Mindful Souls subscription, keep in mind that the subscription is a monthly renewal, but you can cancel anytime after receiving your first box with no strings attached. Once you cancel, you will lose access to future Mindful Subscription Boxes, which are curated monthly with unique content. You also have the option to skip boxes or pause your subscription for a few months if you want to take a break instead of fully canceling. Cancellation stops the recurring monthly shipments of the subscription boxes.
- Email address associated with your subscription (required to log in or create an account for management and to verify your identity if contacting support)
- Access to your Mindful Souls account (to use the customer portal for self-cancellation)
- Order or subscription details (may be needed if contacting customer support for identification purposes)
- Contact Mindful Souls support via email (support@mindfulsouls.com) or by phone (1 888 307-1295) if you cannot cancel online
- Cancel before the next billing cycle (to avoid additional or unwanted charges)
- Review the refund or cancellation policy (to understand eligibility and any further actions required)
We've actually written a step by step guide on how to get a refund from Mindful Souls. Check it out!
The Easiest Way to Cancel Mindful Souls
If you’re frustrated trying to cancel your subscription, membership, or bill from Mindful Souls—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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What Are Some Alternatives to Mindful Souls?
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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