Minimini is a real estate company in Japan that mainly helps people find apartments and rental homes. They offer support services to assist with moving and renting, including online customer service and virtual property viewings. While they do not have standard subscription services, users might see communication fees or charges related to data usage if they use online video calls to interact with their staff. If you see billing from Minimini, it is likely related to rental services or communication costs during the rental process.
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The cancellation process requires submitting a cancellation notice at least one month prior to the moving-out date, which means the user must be organized and aware in advance. The procedure itself is straightforward but requires adherence to timing, making it slightly above the easiest level.
Estimated Time
On average, it takes 10 minutes 00 10 minutes to cancel a minimini subscription.
How to Cancel minimini: Step by Step
If you purchased through minimini.jp:
- Prepare the following information: your present address, housing name, room number, your name, your new address, and your bank account information for the refund transfer.
- Fill out a cancellation notice including the above information plus your convenient time to be present for the refund process.
- Submit the cancellation notice either by bringing it to the MiniMini branch office in person or sending it by mail. The date MiniMini receives this notice is considered the official cancellation date.
- Schedule a date to be present with the landlord, MiniMini branch office staff, and other relevant parties for a room inspection. Ensure all belongings are removed before this inspection.
- After the inspection, the refund will be processed, considering any deductions for restoration or disposal costs if applicable.
- The refund will be transferred to the bank account you provided. The entire settlement including refund usually takes about one week to one month after cancellation.
If you need assistance, here's how you can get in touch with minimini's support team.
Phone
The phone is not available.
Email
The email is not available.
Tips and Tricks for Getting a minimini Refund
- Prepare to escalate by first using polite language, then progressively firmer wording if initial cancellation attempts fail.
- Cancel immediately after subscribing to avoid getting charged for the next billing cycle.
- Use specific timing: Cancel at least 24 hours before renewal date to avoid automatic charges.
- Avoid official cancellation pages if they are confusing or obstructive; instead, contact support via chat or email using clear cancellation requests.
- Be clear and concise in your communication to avoid misunderstandings or delays.
- Ignore guilt-inducing language that tries to make you feel bad about cancelling—stick to your decision firmly.
- Watch out for offers during cancellation attempts (such as temporary discounts or pauses); only accept if you intend to continue, otherwise refuse politely.
- If you don’t receive services after paying, request refunds or dispute charges through your payment provider.
- Use app store subscription management (Google Play or Apple App Store) if cancellation options are hard to find on the company’s site.
- Document all correspondence to support your case if you need to escalate further.
- Be persistent and patient, as subscription cancellations are sometimes delayed or hidden intentionally.
- Report unauthorized charges to your bank or payment provider to force cancellation if the company is unresponsive.
Why Do People Request Refunds from minimini
- Poor customer service experience leading to dissatisfaction.
- Multiple payment charges or billing errors causing confusion or frustration.
- Difficulties in communication especially for non-Japanese speakers.
- Limited apartment availability or difficulty in securing desired properties.
- Hidden fees or unexpected charges not clearly disclosed initially.
- Complex cancellation procedures making it hard to terminate memberships.
- Unmet expectations regarding property condition or location.
- Price considered too expensive relative to services or rental costs.
- Changes in personal circumstances such as relocation or financial issues.
minimini Refund Script
Script
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Dear minimini, Support,
I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience.
Thank you for your attention to this matter. I look forward to your prompt response.
Best regards,
minimini Refund Policy
Minimini's cancellation policy requires tenants to give a cancellation notice, which is the date the notice reaches the Minimini branch office. Rent must be paid for one or two months from the cancellation notice day, with full payment for the first month even if living less than that duration. After moving out, a room inspection occurs, and the deposit is refunded within about one month minus any restoration costs, which the tenant must cover if they exceed the deposit. Keys must be returned as per contract instructions.
The Easiest Way to Get a minimini Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from minimini—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
ミニミニ (minimini.jp) charges on statements could typically appear as variations of the merchant name or related identifiers such as: MINIMINI MINIMINI.JP MINIMINI_RENTAL MINIMINI_HOUSE MINIMINI_REALTY MINIMINI_CHARGE
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