Mixcloud is a platform where you can listen to and share music and shows. They offer a free basic plan, but also have paid subscriptions. The Premium plan is for listeners who want ad-free, unlimited listening with offline access and other perks. Creators can subscribe to a Pro plan to upload unlimited content and use special tools to engage fans. Fans can also support individual creators through monthly Creator Subscriptions, which unlock exclusive content from those creators. If you're seeing a Mixcloud charge, it's likely from one of these subscription services you signed up for to enjoy better features or support creators.
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The cancellation process is straightforward and can be done online quickly via the account payment settings on a computer or mobile browser. However, it cannot be done directly in the mobile app, which adds a small level of inconvenience.
Estimated Time
On average, it takes 10 minutes 00 10 minutes to cancel a Mixcloud subscription.
How to Cancel Mixcloud: Step by Step
If you purchased through Mixcloud.com:
- Navigate to your payment settings using this link: https://www.mixcloud.com/settings/payments/
- Alternatively, log into Mixcloud at https://www.mixcloud.com/
- Click on your profile picture in the top-right corner.
- Click Settings in the menu.
- Click Payments in the left menu.
- Click My billing info.
- Find the subscription you'd like to cancel and click the Cancel plan button.
- Review the information about when your cancellation will be effective and confirm by clicking Cancel plan again.
If you purchased through Apple:
- Open the Settings app on your iPhone or iPad.
- Tap your name at the top of the screen.
- Select "Subscriptions."
- Find Mixcloud from the list of subscriptions and tap on it.
- Tap "Cancel Subscription" and confirm.
If you purchased through Google Play:
- Open the Google Play Store app.
- Tap the menu icon (three horizontal lines) in the top-left corner.
- Select "Subscriptions."
- Find Mixcloud in the list and tap on it.
- Tap "Cancel Subscription" and follow the prompts to confirm.
If you purchased through a third-party service:
- Contact the third-party service where you purchased your subscription for specific cancellation steps.
If you need assistance, here's how you can get in touch with Mixcloud's support team.
Phone
The phone is not available.
Tips and Tricks for Getting a Mixcloud Refund
- Start cancellation at least 24 hours before the next billing cycle to avoid automatic charges.
- Use clear, firm language in your cancellation request, stating that you do not wish to continue and want no further charges.
- Document your cancellation request through screenshots or confirmation emails to have proof if issues arise.
- Escalate by contacting support multiple times, via email or social media channels if first attempts fail.
- Avoid cancelling right before billing; instead, plan a few days earlier to allow for processing delays.
- Mention potential chargebacks or contacting payment providers if Mixcloud does not honor cancellation requests, but use this tactic cautiously.
- Check for active subscriptions both on Mixcloud and payment platforms, as sometimes cancellation on one platform doesn’t stop recurring charges.
- Uninstalling the app alone does not cancel the subscription; ensure cancellation is done within your account settings.
- Some users report success by asking for cancellation through Mixcloud’s social media support accounts for faster response.
Why Do People Request Refunds from Mixcloud
- High cost of subscription relative to perceived value
- Saving money due to budget constraints or rising living costs
- Forgotten or unused subscriptions leading to wasted monthly expenses
- Limited personal engagement with streaming platforms making listening passive
- Concerns about fairness to music creators due to low streaming royalties
- Alternative access to music such as free plans or memberships that already include music streaming
- Subscription services not meeting expectations in content or usability
- One-time event subscriptions rarely used after initial need
- Creators ending subscriptions due to personal or professional reasons
Mixcloud Refund Script
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Dear Mixcloud, Support,
I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience.
Thank you for your attention to this matter. I look forward to your prompt response.
Best regards,
Mixcloud Refund Policy
Mixcloud allows you to cancel your subscription at any time through your account settings on their website. To cancel, you navigate to the payment settings, access the secure payment portal, select your subscription, and confirm cancellation. The cancellation takes effect from the next renewal date, so you must cancel before the next payment to avoid being charged.
The Easiest Way to Get a Mixcloud Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from Mixcloud—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Mixcloud MIXCLOUD.COM MIXCLOUD LTD MIXCLOUD*COM MIXCLOUD SELECT
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