MODE PHONE LLC runs the Mode Mobile apps and services, including the Mode Earn App, where users can engage with audio, video, and other content. Users earn virtual points called Mode Points by watching ads, sharing data, or using the app, which can later be redeemed for gift cards, cash, or products. They might be billed for subscriptions or fees related to using these services, but Mode Points themselves aren't real money—they are just for use within the app. So, if you see charges from MODE PHONE LLC, it's likely tied to subscribing or using features in this app platform.
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The cancellation process for MODE PHONE LLC subscription is relatively straightforward with clear instructions available through their app or website. The user can easily find and click the 'Cancel Subscription' button within the app or on the website, making it not difficult but requiring a few steps.
Estimated Time
On average, it takes 10 minutes 00 10 minutes to cancel a MODE PHONE LLC subscription.
How to Cancel MODE PHONE LLC: Step by Step
If you purchased through Mode Mobile App:
- Open the Mode Earn App.
- Tap the Profile icon in the top right corner.
- Select the banner in the My Mode section to view Plan & Benefits.
- Click on the “Cancel Subscription” button at the bottom of the page.
If you purchased through Mode Earn App (Settings):
- Open the Mode Earn App.
- Tap the Profile icon in the top right corner.
- Click the Settings icon in the top right corner.
- Select Manage Earn Club Account.
- Click on the “Cancel Subscription” button at the bottom of the page.
If you purchased through the Mode Mobile Website:
- Go to Mode Subscription.
- Scroll to the bottom of the page.
- Select Cancel Subscription and enter your email address.
If you need assistance, here's how you can get in touch with MODE PHONE LLC's support team.
Tips and Tricks for Getting a MODE PHONE LLC Refund
- Email MODE PHONE LLC support to request cancellation and always keep a record of your correspondence.
- Call customer service directly and insist on speaking to a human representative.
- Send screenshots of your cancellation requests to support as proof.
- Use PayPal if possible to stop recurring payments as an additional layer of control.
- Try to cancel subscription on a desktop computer rather than mobile; disable ad-blockers as they might block cancel options.
- Use your bank’s app or online portal to view and cancel direct debit authorizations linked to MODE PHONE LLC.
- Call your bank or card issuer to stop payments from MODE PHONE LLC if cancellation requests go unacknowledged.
- Report bad business practices and unauthorized charges to the FTC at https://reportfraud.ftc.gov/#/.
- Be aware they may attempt to charge you retroactively if you cancel payment methods without confirming cancellation, so document everything.
- If needed, send a certified letter demanding cancellation and keep proof of delivery as an escalation tactic.
- Timing matters: attempt cancellation well before the next billing date to avoid being charged again.
Why Do People Request Refunds from MODE PHONE LLC
- Points or earnings canceled or reduced after redemption requests due to alleged system errors.
- Unexpected account suspensions or cancellations when attempting to cash out points.
- Allegations of fraud and breach of contract related to failure to pay for earned rewards.
- Account suspension for suspicious activity despite users following app instructions.
- Poor or no customer support response to payment and account suspension issues.
- Refusal of refunds for phone purchases and additional payment demands.
- Inability to withdraw legitimately earned points due to retroactive point reductions.
- Usage of account reviews or suspensions to avoid payments for earned rewards.
- Unresolved complaints indicating no good faith effort to address issues by the company.
- Frequent user reports of the app being a scam and advising others to avoid using it.
MODE PHONE LLC Refund Script
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Dear MODE PHONE LLC, Support,
I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience.
Thank you for your attention to this matter. I look forward to your prompt response.
Best regards,
MODE PHONE LLC Refund Policy
MODE PHONE LLC allows customers to cancel their subscription at any time by emailing earn@modephone.com with the subject line "MODE PHONE CANCELLATION." No refunds are provided for any previously paid subscription fees unless the termination is due to a material breach by Mode, in which case a pro-rata refund for the unused portion of the subscription term will be issued within 30 days. Upon cancellation, access to the subscription service is immediately terminated.
The Easiest Way to Get a MODE PHONE LLC Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from MODE PHONE LLC—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
MODE PHONE LLC Mode Mobile Mode Subscription Mode Earn Club Lite
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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