Modern Gents Trading Co. offers a wide selection of rings and jewelry, including wedding, engagement, and men's rings. They provide services like a lifetime warranty, fast and free shipping, and easy returns. When it comes to billing, customers might see charges from them because they offer easy payment plans through installment options like Klarna, Sezzle, and Shop Pay, allowing you to split your purchase into four equal payments with no extra fees. They also have a VIP mailing list that might involve special offers or updates.
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The process to cancel a subscription with Modern Gents Trading Co. is relatively straightforward as customers can cancel their account at any time via contact by email or phone. There is no complicated or hidden procedure, making it easier than average to cancel, but some communication with customer service is necessary, which may take a few minutes.
Estimated Time
On average, it takes 10 minutes 00 10 minutes to cancel a Modern Gents Trading Co. subscription.
How to Cancel Modern Gents Trading Co.: Step by Step
If you purchased through a credit or debit card:
- Log into your account on modgents.com.
- Click on your profile icon at the top right corner.
- Select Account Settings from the dropdown menu.
- Navigate to the Subscriptions or Billing section.
- Locate the subscription you wish to cancel and click on it.
- Click on Cancel Subscription.
- Follow any prompts to confirm the cancellation.
If you purchased through PayPal:
- Log into your PayPal account.
- Go to Settings (the gear icon).
- Select Payments.
- Click on Manage Automatic Payments.
- Find and select the subscription for Modern Gents Trading Co.
- Click on Cancel and confirm your cancellation.
If you purchased through a gift card:
- Contact Modern Gents customer support via their contact page on the website.
- Provide the necessary information about your gift card and account.
- Request the cancellation of your subscription.
If you need assistance, here's how you can get in touch with Modern Gents Trading Co.'s support team.
Tips and Tricks for Getting a Modern Gents Trading Co. Refund
- Email customer service promptly after placing an order or while the subscription is still new for a better chance of cancellation and refund.
- Send cancellation requests early in the week as company responses are slower on weekends.
- Be clear and polite in your communication, stating you want to cancel the subscription or membership immediately.
- Calling the company may not always work as some users report calls go unanswered; email is preferred.
- Track your communication and keep evidence of your cancellation requests to use for potential escalations.
- Follow up persistently if you do not receive a confirmation of cancellation or refund within a few days.
- Escalate via customer service email if initial cancellation requests are ignored.
- Check refund policies and request refunds if applicable, especially if an unwanted order has shipped.
- Use clear subject lines and direct language such as "Request to Cancel Subscription Immediately" or "Subscription Cancellation and Refund Request" in emails.
- Refrain from relying solely on website cancellation if it requires calling or is not functional; email communication is more reliable.
Why Do People Request Refunds from Modern Gents Trading Co.
- Product quality issues such as plating wearing off quickly (rose gold turning grey) and tarnishing.
- Size problems with rings being too small or wrong size and limited or costly resizing/replacement options.
- Customer service dissatisfaction including refusal to refund shipping costs, fees for warranty repairs, or poor support communications.
- Costs associated with returns such as customers paying shipping fees for returns or replacements.
- Warranty limitations where some customers are charged fees despite a lifetime warranty policy.
- Return and exchange policy frustrations related to expired return windows and fees for exchanges or repairs.
- Displeasure with perceived company practices like requests to remove or edit negative reviews in exchange for replacements.
Modern Gents Trading Co. Refund Script
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Dear Modern Gents Trading Co., Support,
I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience.
Thank you for your attention to this matter. I look forward to your prompt response.
Best regards,
Modern Gents Trading Co. Refund Policy
Modern Gents Trading Co. allows you to cancel your account at any time. They reserve the right to refuse service or terminate accounts without prior notice if terms are violated or if they decide it's in their best interest. No specific details about subscription billing cancellation policies were found on their public pages.
The Easiest Way to Get a Modern Gents Trading Co. Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from Modern Gents Trading Co.—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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Modern Gents Trading Co MOD GENTS TRDG CO MODGENTS.COM MG WEDDING RINGS MG TRDG CO
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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