ModuClub is a subscription-based service that offers convenient access to a variety of fitness classes and activities. By signing up, users can enjoy flexible options like on-demand workouts or live sessions, making it easy to stay active from anywhere. If you're seeing a charge from them, it's likely for your monthly membership, which gives you access to all their great fitness resources.
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Canceling a subscription to ModuClub can be moderately challenging due to unclear instructions and potential auto-renewal issues. This can lead to some confusion for consumers who are not familiar with the process.
Estimated Time
On average, it takes 10 minutes 00 10 minutes to cancel a ModuClub subscription.
How to Cancel ModuClub: Step by Step
If you purchased through the ModuClub website:
- Visit the ModuClub website at moduclub.ca.
- Log into your account using your credentials.
- Navigate to your account settings or profile section.
- Select the Subscriptions option.
- Locate the active subscription you wish to cancel.
- Click on the Cancel Subscription button.
- Follow the on-screen instructions to confirm your cancellation.
- Check your email for a confirmation of the cancellation.
If you purchased through Apple:
- Open the Settings app on your iPhone or iPad.
- Tap your name at the top of the screen.
- Tap on Subscriptions.
- Find the ModuClub subscription in the list.
- Tap on it, then select Cancel Subscription.
- Confirm the cancellation when prompted.
If you purchased through Google Play:
- Open the Google Play Store app.
- Tap on the profile icon at the top right corner.
- Select Payments & subscriptions.
- Tap on Subscriptions.
- Find the ModuClub subscription and select it.
- Tap on Cancel Subscription.
- Follow the prompts to confirm cancellation.
If you purchased through PayPal:
- Log into your PayPal account.
- Click on the gear icon to go to Settings.
- Select Account Settings under the Settings menu.
- Choose Payments and then Manage automatic payments.
- Locate ModuClub in the list of merchants.
- Click on ModuClub and select Cancel or Cancel Automatic Payments.
- Confirm the cancellation if prompted.
If you purchased through a gift card:
- Contact ModuClub customer support via email or phone.
- Provide your order details and request cancellation of the subscription.
- Follow any further instructions provided by the customer support team.
If you need assistance, here's how you can get in touch with ModuClub's support team.
Phone
The phone is not available.
Tips and Tricks for Getting a ModuClub Refund
- Document everything: Keep records of all communications regarding your cancellation.
- Contact support: Use the live chat or email option for quicker responses.
- Be polite but firm: Use a friendly tone while clearly stating your desire to cancel.
- Ask for a supervisor: If initial support isn't helpful, request to speak with a supervisor for escalation.
- Timing matters: Call during off-peak hours, typically early mornings or late evenings.
- Use social media: Sometimes public posts get faster responses; tweet or message on platforms like Twitter.
- Know your billing cycle: Initiate cancellation just before your renewal date to avoid an additional charge.
- Refer to competitors: Mentioning alternative services can sometimes incentivize a better offer or quicker cancellation.
- Follow up: After cancellation, check back to confirm that the subscription has indeed been terminated.
- Monitor your statements: Continue to check for any unexpected charges after cancellation to ensure compliance.
Why Do People Request Refunds from ModuClub
- Financial constraints preventing continued membership.
- Insufficient use of the services offered.
- Change in personal circumstances or lifestyle.
- Relocation making it difficult to utilize services.
- Lack of desired features or offerings.
- Poor customer service experience.
- Quality of services not meeting expectations.
- Better options available elsewhere.
- Contractual obligations preventing continuation.
- Complicated cancellation process leading to frustration.
ModuClub Refund Script
Script
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Dear ModuClub, Support,
I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience.
Thank you for your attention to this matter. I look forward to your prompt response.
Best regards,
ModuClub Refund Policy
ModuClub allows members to cancel their subscription at any time through their account settings. However, cancellations made after the billing cycle begins will remain active until the end of that period, with no prorated refunds. Members are encouraged to review their cancellation options to ensure a smooth process.
The Easiest Way to Get a ModuClub Refund
If you're frustrated trying to cancel your subscription, membership, or bill from ModuClub—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.
Start reclaiming your money today with Chargeback
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