MOLA at wildernessadventures.com is a day camp for kids from Pre-K to 10th grade that offers fun outdoor activities like hiking, biking, rafting, swimming, and team games throughout the week. The camp runs Monday through Friday, and you pay tuition by the week, with an initial $100 deposit required when signing up. The remaining balance is automatically charged on a set date, so if you're seeing a bill, it's likely for your child's week(s) of camp. They also offer extra options like early drop-off, late pick-up, and a Counselor In Training program for older kids.
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The cancellation process involves contacting the Wilderness Adventures office directly which is a straightforward action but does require reaching out via phone or email. The clear refund policy and non-refundable deposits after a specific date indicate some rigidity but do not complicate the actual cancellation step itself.
Estimated Time
On average, it takes 10 minutes 00 10 minutes to cancel a MOLA subscription.
How to Cancel MOLA: Step by Step
If you purchased through the Wilderness Adventures website:
- Go to the Wilderness Adventures website.
- Scroll to the bottom and click on the “Contact” link.
- Fill out the contact form specifying that you want to cancel your MOLA subscription.
- Include your account details and any other necessary information in the form.
- Submit the form and wait for confirmation of your cancellation via email.
If you purchased through a mobile app:
- Open the Flutter app on your device.
- Tap on the profile icon.
- Select “Subscription” or “Manage Subscription”.
- Follow the on-screen instructions to cancel your subscription.
- Make sure to confirm the cancellation for it to be processed.
If you need assistance, here's how you can get in touch with MOLA's support team.
Email
The email is not available.
Tips and Tricks for Getting a MOLA Refund
- Contact customer service directly by phone or live chat for quicker responses than email.
- Request cancellation multiple times if initially denied, emphasizing you want no further charges.
- Use firm, clear language such as "I want to cancel my subscription immediately and avoid future billing." Avoid apologizing or sounding uncertain.
- Ask for confirmation emails or references after cancellation to have proof of your cancellation request.
- Time your cancellation request right before the renewal date to avoid being charged another period.
- Escalate to supervisors or managers if frontline agents refuse to cancel your subscription.
- Check payment methods and consider stopping payments through your bank or credit card after failed cancellation attempts.
- Use public pressure by posting on forums or social media if the company is uncooperative, which sometimes prompts quicker action.
- Document every interaction with screenshots and saved emails as evidence of your cancellation efforts.
Why Do People Request Refunds from MOLA
- Non-refundable deposits after a certain date create dissatisfaction as customers cannot get their money back.
- No refunds or credits given if the trip is canceled without trip insurance.
- Strict cancellation policies with no exceptions cause frustration.
- Perceived deceptive practices or being misled into memberships or subscriptions.
- Unexpected charges or higher bills than initially promised.
- Difficulty in canceling subscriptions or memberships, including forced auto-renewals despite cancellation attempts.
- Limited or no refund options after payments are made, especially final payments.
- Lack of flexibility to transfer trips to another year.
- Negative customer service experiences around billing and cancellation processes.
MOLA Refund Script
Script
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Dear MOLA, Support,
I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience.
Thank you for your attention to this matter. I look forward to your prompt response.
Best regards,
MOLA Refund Policy
MOLA's membership payment policy requires a $1,000 deposit at application, which becomes non-refundable after December 1, 2024. Final payments are due by April 1, 2025, and are non-refundable. Without purchasing travel insurance (which must be bought before the final payment deadline), cancellations will receive no refund, credit, or transfer options.
The Easiest Way to Get a MOLA Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from MOLA—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
MOLA MOLA Wilderness Adventures WA MOLA LLC Wilderness Adventures MOLA WA MOLA
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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