Moleskine Journey Life Planner is a membership service that helps balance your work and personal life by combining productivity tools with wellness tracking. You get unlimited use across all your devices with just one subscription, and the membership works on iPhone, iPad, Mac, Android, and web browsers. They offer a monthly subscription for $4.99 or a yearly subscription for $39.99, both including 100 GB of storage and a 7-day free trial. So if you see a charge from Moleskine Journey, it's likely from one of these subscription plans for their life planner app.
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The cancellation process is straightforward and can be done directly from the account menu with a clear 'Cancel subscription' button, which makes it easy for users to cancel without needing to contact support or navigate complicated steps. However, the need to cancel at least 24 hours before the end of the free trial and the option to manage via Apple's subscription page may add a minor layer of complexity for some users.
Estimated Time
On average, it takes 10 minutes 00 10 minutes to cancel a Moleskine Journey Life Planner subscription.
How to Cancel Moleskine Journey Life Planner: Step by Step
If you purchased through the Moleskine Journey website:
- Log in to your account on the Moleskine Journey website.
- Navigate to the Account menu.
- Click on the Cancel subscription button.
- Confirm the cancellation as prompted.
If you purchased through the Apple App Store:
- Open the App Store app on your device.
- Tap on your profile icon in the top right corner.
- Select Subscriptions.
- Find and tap on your Moleskine Journey subscription.
- Tap the Cancel Subscription button.
- Confirm the cancellation.
If you purchased through Google Play:
- Sign in to the Google Account that has your subscriptions.
- Go to Subscriptions in Google Play.
- Find the subscription you want to cancel and click on Manage.
- Click Cancel subscription.
- Select a reason in the confirmation pop-up and click Continue.
If you need assistance, here's how you can get in touch with Moleskine Journey Life Planner's support team.
Email
The email is not available.
Site
The site is not available.
Tips and Tricks for Getting a Moleskine Journey Life Planner Refund
- Cancel early in the billing cycle to avoid additional charges and pushback.
- Use clear, firm language such as "I want to end my subscription immediately and confirm cancellation" to avoid ambiguity.
- Document all interactions including screenshots of cancellation confirmation and email correspondence.
- Contact through multiple channels such as email, app support, and social media to escalate if initial attempts fail.
- Keep your account info handy including subscription ID, payment details, and last billing date to speed up the process.
- Request written confirmation of cancellation to have proof in case charges continue.
- Follow up persistently at least a few days after cancellation request to ensure it has been processed.
- Escalate politely to supervisors or higher management if frontline customer service is unresponsive or refuses to cancel.
- Use public forums or complaints on social media showing frustration has led some users to get quicker resolutions.
- Turn off auto-renewal directly in app or through the subscription platform (iOS/Google Play) to prevent future charges even if the company delays cancellation.
Why Do People Request Refunds from Moleskine Journey Life Planner
- Frequent crashes and bugs causing frustration during use.
- Syncing issues between devices such as iPhone and Mac.
- Lack of search functionality limiting effective use of the app.
- Dissatisfaction with the subscription model, including confusion over shared subscriptions with other apps.
- Significant usability problems, including jumpiness and stuttering when scrolling.
- Disappointing customer support experiences.
- Inability to edit account email within the app.
- Cannot tag journal entries or search by tags, limiting organization capabilities.
- Some users experience the app not opening on Mac laptops.
- Concern over losing data permanently upon canceling subscription due to shared subscription models.
Moleskine Journey Life Planner Refund Script
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Dear Moleskine Journey Life Planner, Support,
I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience.
Thank you for your attention to this matter. I look forward to your prompt response.
Best regards,
Moleskine Journey Life Planner Refund Policy
Moleskine Journey Life Planner allows you to manage and cancel your subscription through the Account menu within the app, where you can tap the 'Cancel subscription' button. If you unsubscribe before the free trial ends, you won't be charged; for iOS users, it is advised to cancel at least 24 hours before the trial ends to avoid charges. Subscription status and management can also be done through Apple's subscription management page.
The Easiest Way to Get a Moleskine Journey Life Planner Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from Moleskine Journey Life Planner—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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