The Ultimate Step by Step Guide to Cancelling a Moments Hospice Subscription or Membership (momentshospice.com)
By
Bella K.
|
Published
September 14, 2025
|
Updated
September 15, 2025
Moments Hospice is a caring service that helps people at the end of their life by providing support for patients and their families. They offer services like pain management, emotional support, and help with daily tasks to ensure comfort and dignity. If you're seeing a bill from them, it's likely related to the personalized care they provide, helping loved ones during a challenging time.
Canceling a subscription with Moments Hospice can involve contacting customer service, which may include waiting on hold or navigating through automated systems. This uncertainty and potential complexity contributes to a moderate level of difficulty in cancelation.
Estimated Time
On average, it takes 10 minutes0010 minutes to cancel a Moments Hospice subscription.
How to Cancel Moments Hospice: Step by Step
If you purchased through momentshospice.com:
Visit momentshospice.com.
Scroll to the bottom and click on "Log In".
Enter your email and password, then click "Log In".
Navigate to your Account Settings section.
Select "Subscriptions" from the menu.
Locate the active subscription you wish to cancel.
Click on "Cancel Subscription".
Follow the prompts to confirm the cancellation.
Check your email for a confirmation message regarding the cancellation.
If you purchased through Apple (iTunes Store):
Open the Settings app on your iPhone or iPad.
Tap on your name at the top.
Select "Subscriptions".
Find the subscription for Moments Hospice.
Tap on the subscription.
Select "Cancel Subscription".
Confirm your cancellation.
If you purchased through Google Play:
Open the Google Play Store app.
Tap on the menu icon (three horizontal lines).
Select "Subscriptions".
Find the Moments Hospice subscription.
Tap on the subscription.
Select "Cancel Subscription".
Follow the prompts to complete the cancellation.
If you purchased through PayPal:
Log in to your PayPal account.
Click on the gear icon (settings) in the top right corner.
Select "Payments" from the menu.
Click on "Manage Automatic Payments".
Find Moments Hospice in the list.
Select it and click on "Cancel".
Confirm the cancellation.
If you purchased through a third-party provider:
Identify the platform where you made the purchase (e.g., Amazon, etc.).
Log into your account on that platform.
Navigate to your Account Settings or Subscriptions.
Locate the Moments Hospice subscription.
Select "Cancel Subscription".
Follow the confirmation prompts.
How to Contact Moments Hospice
If you need assistance, here's how you can get in touch with Moments Hospice's support team.
Tips and Tricks for Getting a Moments Hospice Refund
Document Everything: Keep records of all communications regarding your cancellation.
Call During Off-Peak Hours: Try calling early in the morning or late in the afternoon when wait times may be shorter.
Be Polite but Firm: Use a calm tone and be clear about your intent to cancel.
Ask for a Supervisor: If you’re not getting the assistance you need, politely request to speak to a supervisor.
Use Scripted Language: Prepare a script for the call. Start with "I’d like to cancel my subscription" to avoid confusion.
Timing Matters: Initiate cancellation close to but before the billing cycle kicks in to avoid being charged again.
Request Confirmation: Ensure you ask for a confirmation email or number once the cancellation has been processed.
Use Social Media: Sometimes, posting your issue on social media may prompt a quicker response from customer service.
Escalate if Necessary: If your first attempts fail, be ready to escalate your issue through formal complaints if needed.
Check for Cancellation Links: Some users found easy cancellation options hidden in account settings—explore every section.
Be Persistent: If they give you the runaround, don’t hesitate to call back multiple times.
Utilize Review Labels: Mention in reviews that you had difficulty canceling; this sometimes prompts action from the company.
Inform Them of Your Intent: Tell the customer service rep why you're canceling—it may prompt them to offer solutions.
Look for an Email Option: If calling is unproductive, sending an email may yield better results.
Why Do People Request Refunds from Moments Hospice
Financial difficulties affecting ability to pay.
Change in personal circumstances such as relocation or health.
Perceived lack of value for services received.
Unsatisfactory care or service experience.
Feeling unsupported during critical times.
Medical or treatment changes that no longer require hospice services.
Preference for alternative care options or providers.
Length of time needed for services has concluded.
Desire for more flexibility in care options.
Lack of communication from the hospice team.
Moments Hospice Refund Script
Script
Copy
Dear Moments Hospice, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
Moments Hospice Refund Policy
Moments Hospice allows members to cancel their subscription at any time without incurring penalties. Members are encouraged to notify the organization prior to the renewal date to ensure no further charges are processed.
The Easiest Way to Get a Moments Hospice Refund
If you're frustrated trying to cancel your subscription, membership, or bill from Moments Hospice—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.
Frequently Asked Questions
Be cautious that Moments Hospice may try to retain you by promoting a seamless cancellation process while possibly hiding details about early cancellation fees or locked-in contracts in the fine print. Always review the terms carefully to spot any potential hurdles, and ensure that you can truly cancel anytime without facing unexpected charges or complications.
Financial difficulties affecting ability to pay.
Change in personal circumstances such as relocation or health.
Perceived lack of value for services received.
Unsatisfactory care or service experience.
Feeling unsupported during critical times.
Medical or treatment changes that no longer require hospice services.
Preference for alternative care options or providers.
Length of time needed for services has concluded.
Desire for more flexibility in care options.
Lack of communication from the hospice team.
Account number
Subscriber name
Email address
Billing address
Phone number
Type of subscription or membership
Last payment date
Reason for cancellation
Any confirmation number
Before cancelling your Moments Hospice subscription, consider that you will lose access to essential care coordination services and personalized support tailored to your loved one's unique needs. Additionally, any ongoing resources like emotional support for families and access to specialized care teams will be discontinued. Make sure to review any potential billing implications and whether there's a notice period required to avoid unexpected charges.
Moments Hospice allows members to cancel their subscription at any time without incurring penalties. Members are encouraged to notify the organization prior to the renewal date to ensure no further charges are processed.
To cancel your subscription with Moments Hospice, you will need your account password. If you forgot your password, you can easily reset it by visiting [this link](https://momentshospice.com/reset-password). If you have any questions or need further assistance, don’t hesitate to reach out to their support team.
The cancellation process typically takes about 30 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your Moments Hospice subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your Moments Hospice account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel Moments Hospice online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
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