The Ultimate Step by Step Guide to Cancelling a Monetary Metals Subscription or Membership (monetary-metals.com)
By
Bella K.
|
Published
August 22, 2025
|
Updated
August 23, 2025
Monetary Metals is a company that helps people invest in gold and silver, allowing them to earn interest on their precious metals. They offer subscription services where members can access special insights, tools, and the chance to grow their investments over time. If you see a billing from them, it’s likely for a subscription that gives you these benefits, helping you make more from your gold and silver.
The cancellation process may require navigating customer support and understanding specific terms, which can be somewhat cumbersome. Although not extremely difficult, it may take some effort to complete successfully.
Estimated Time
On average, it takes 10 minutes0010 minutes to cancel a Monetary Metals subscription.
How to Cancel Monetary Metals: Step by Step
If you purchased through Credit Card/Direct Payment:
Log in to your Monetary Metals account on their website.
Navigate to the Account Settings or Billing section.
Locate the Subscriptions tab.
Find the subscription you wish to cancel and click on it.
Select the Cancel Subscription option.
Follow any on-screen prompts to confirm cancellation.
You should receive a confirmation email regarding the cancellation.
If you purchased through PayPal:
Log in to your PayPal account.
Go to the Account Settings by clicking the gear icon.
Select the Payments tab.
Click on Manage Pre-Approved Payments.
Find Monetary Metals in the list of approved payments.
Click on it, then select Cancel to stop future payments.
Check for confirmation via email from PayPal regarding the cancellation.
If you purchased through mobile app (iOS or Android):
Open the app and log into your Monetary Metals account.
Go to the Account or Settings section.
Locate and tap on the Subscriptions option.
Select the subscription you want to cancel.
Tap on Cancel Subscription and confirm.
You should receive a confirmation notification within the app.
If you purchased through Apple (iTunes/App Store):
Open the Settings app on your iPhone/iPad.
Tap your name at the top to access your Apple ID settings.
Select Subscriptions.
Find Monetary Metals from the list of active subscriptions.
Tap on it, then select Cancel Subscription.
Confirm the cancellation.
You will get a confirmation email from Apple regarding the cancellation.
If you purchased through Google Play:
Open the Google Play Store app.
Tap the profile icon in the top right corner.
Select Payments & subscriptions.
Tap on Subscriptions.
Find Monetary Metals and tap on it.
Click on Cancel Subscription and follow the prompts.
Watch for the cancellation confirmation in your email.
How to Contact Monetary Metals
If you need assistance, here's how you can get in touch with Monetary Metals's support team.
Tips and Tricks for Getting a Monetary Metals Refund
Contact customer support via the official chat or email to initiate the cancellation process.
Be polite but firm; express your intent to cancel clearly and directly.
Use specific language such as "I want to cancel my subscription immediately" to avoid confusion.
Check for cancellation deadlines and act before the billing cycle resets.
Escalate the issue if the first representative cannot assist you; ask to speak to a supervisor.
If you encounter pushback, mention consumer protection laws or your intention to dispute charges.
Document everything; keep records of all communications and confirmation of cancellation.
Consider cancelling during non-peak hours for quicker service.
Be aware of free trial periods; cancel before the trial ends to avoid charges.
If necessary, use social media to publicly post your issue, as it may prompt a quicker response.
Wait until close to your billing cycle to request cancellation if you want to use the service through the month.
Monitor your bank account for any further charges and be prepared to dispute them.
Why Do People Request Refunds from Monetary Metals
High fees associated with the service.
Lack of perceived value for the subscription.
Limited access to helpful resources or tools.
Difficulty in navigating the platform.
Changes in personal financial situation impacting affordability.
Dissatisfaction with customer service experiences.
Preference for alternative options or competitors.
Lack of engagement or usage of the service.
Concerns about transparency in pricing or operations.
Updates or changes to terms and conditions that are unfavorable.
Relocation making the service less relevant.
Unclear billing practices leading to confusion.
Monetary Metals Refund Script
Script
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Dear Monetary Metals, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
Monetary Metals Refund Policy
Monetary Metals allows members to cancel their subscription at any time without penalties. Upon cancellation, access to membership benefits continues until the end of the current billing cycle, after which no further charges will be incurred.
The Easiest Way to Get a Monetary Metals Refund
If you're frustrated trying to cancel your subscription, membership, or bill from Monetary Metals—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.
Frequently Asked Questions
Be cautious, as Monetary Metals may have terms in their fine print that include notice periods for cancellation or potential early termination fees that can catch you off guard. Make sure to thoroughly read their cancellation policy, as some subscriptions might not allow immediate cancellation or might auto-renew, locking you in longer than you intended.
High fees associated with the service.
Lack of perceived value for the subscription.
Limited access to helpful resources or tools.
Difficulty in navigating the platform.
Changes in personal financial situation impacting affordability.
Dissatisfaction with customer service experiences.
Preference for alternative options or competitors.
Lack of engagement or usage of the service.
Concerns about transparency in pricing or operations.
Updates or changes to terms and conditions that are unfavorable.
Relocation making the service less relevant.
Unclear billing practices leading to confusion.
Account Number
Registered Email Address
Full Name
Subscription Type
Last Payment Date
Payment Method Used
Reason for Cancellation
Preferred Contact Number
Before cancelling your subscription to Monetary Metals, be aware that you'll lose access to valuable resources such as their market insights, educational materials, and investment strategies. Additionally, consider any ongoing benefits like personalized support or exclusive offers that may no longer be available. Ensure you review any terms related to billing cycles, as cancelling might not halt immediate charges. Lastly, think about whether you might want to reactivate your subscription in the future, as rejoining could involve starting from scratch.
Monetary Metals allows members to cancel their subscription at any time without penalties. Upon cancellation, access to membership benefits continues until the end of the current billing cycle, after which no further charges will be incurred.
Yes, you will need your password to cancel your subscription with Monetary Metals. If you've forgotten your password, you can easily reset it by visiting [this link](https://monetary-metals.com/reset-password). Once you have access to your account, you'll be able to proceed with the cancellation process.
The cancellation process typically takes about 30 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your Monetary Metals subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your Monetary Metals account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel Monetary Metals online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
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¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
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