The Ultimate Step by Step Guide to Cancelling a MoneyFarm Subscription or Membership (moneyfarm.com)
By
Bella K.
|
Published
August 23, 2025
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Updated
August 24, 2025
MoneyFarm is an online investment platform that helps you grow your savings by creating personalized investment plans based on your financial goals. They offer easy-to-use tools for investing in stocks and bonds, and you can choose from different subscription plans that come with monthly fees. If you're getting billed by them, it’s likely for the service of managing your investments and providing ongoing advice. It’s a great way to make your money work harder for you!
Cancelling a subscription with MoneyFarm requires navigating their online platform, which may not be straightforward for all users. Additionally, customers might need to contact support for confirmation, adding to the complexity.
Estimated Time
On average, it takes 10 minutes0010 minutes to cancel a MoneyFarm subscription.
How to Cancel MoneyFarm: Step by Step
If you purchased through the MoneyFarm website:
Visit the MoneyFarm website and log in to your account.
Navigate to the *Account Settings* or *Profile* section.
Locate the *Subscriptions* or *Billing* tab.
Select the subscription you wish to cancel.
Click on the *Cancel Subscription* option.
Follow the prompts to confirm the cancellation.
You should receive a confirmation email of the cancellation.
If you purchased through the iOS App Store:
Open the *Settings* app on your iPhone or iPad.
Tap on your *Apple ID* at the top.
Select *Subscriptions*.
Find and select your MoneyFarm subscription.
Tap *Cancel Subscription*.
Confirm the cancellation.
If you purchased through Google Play:
Open the *Google Play Store* app on your Android device.
Tap on the *Menu* icon (three horizontal lines) and select *Subscriptions*.
Find and select your MoneyFarm subscription.
Tap *Cancel Subscription*.
Follow the prompts to confirm the cancellation.
If you purchased through PayPal:
Log in to your PayPal account.
Navigate to *Settings* (gear icon).
Go to the *Payments* tab.
Select *Manage pre-approved payments*.
Find MoneyFarm and click on it.
Click *Cancel* or *Cancel Subscription*.
Confirm the cancellation.
If you purchased through a third-party vendor:
Log in to the vendor's website where you made the purchase.
Navigating to your account settings or subscriptions.
Locate your MoneyFarm subscription.
Select *Cancel Subscription* option.
Follow any additional prompts to finalize cancellation.
How to Contact MoneyFarm
If you need assistance, here's how you can get in touch with MoneyFarm's support team.
Document Everything: Keep records of all communications and ensure you have your account details handy.
Call at Off-Peak Times: Try calling during non-busy hours to avoid long wait times.
Be Polite but Firm: Use a respectful tone while clearly stating you want to cancel.
Ask for a Supervisor: If the representative is unhelpful, ask to speak to a supervisor for better assistance.
Use Clear Language: Avoid ambiguity; state "I want to cancel my subscription" directly.
Consider Timing: Initiate cancellation just before billing cycles to avoid being charged again.
Request Confirmation: Always ask for an email confirmation of the cancellation to have proof.
Check for Promotions: Sometimes mentioning alternative promotions can lead to a better offer instead of cancellation.
Use Social Media: Reach out via Twitter or Facebook; public discourse can expedite resolution.
Utilize Online Chat: If available, the chat option can often be quicker and easier for cancellation than calls.
Why Do People Request Refunds from MoneyFarm
High Fees: Concern over management fees being too high relative to returns.
Lack of Engagement: Feeling disconnected from investment decisions or lack of personalized guidance.
Unsatisfactory Returns: Perception that investment performance does not meet expectations.
Change in Financial Goals: Shifts in personal financial priorities that no longer align with investment strategy.
Better Options Elsewhere: Finding a more appealing or cost-effective investment option or service.
Customer Service Issues: Frustration with responsiveness or quality of support received.
Market Volatility: Anxiety or discomfort regarding investments during unstable market conditions.
Technical Difficulties: Problems with the platform, app, or website that hinder access or usability.
Life Changes: Major life events, such as new jobs or family commitments, that alter financial focus.
Lack of Trust: Concerns about the company's credibility or investment strategies.
MoneyFarm Refund Script
Script
Copy
Dear MoneyFarm, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
MoneyFarm Refund Policy
MoneyFarm offers a flexible subscription model with the ability to cancel memberships at any time without any penalties. Users can manage their subscriptions through their account settings, ensuring a hassle-free cancellation process.
The Easiest Way to Get a MoneyFarm Refund
If you're frustrated trying to cancel your subscription, membership, or bill from MoneyFarm—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.
Frequently Asked Questions
Be aware that MoneyFarm may employ tactics like requiring a notice period or offering limited cancellation options that can delay your ability to cancel immediately. It's crucial to read the fine print in the terms and conditions, as there might be early-cancellation fees or automatic renewals that trap you into staying longer than you intended.
High Fees: Concern over management fees being too high relative to returns.
Lack of Engagement: Feeling disconnected from investment decisions or lack of personalized guidance.
Unsatisfactory Returns: Perception that investment performance does not meet expectations.
Change in Financial Goals: Shifts in personal financial priorities that no longer align with investment strategy.
Better Options Elsewhere: Finding a more appealing or cost-effective investment option or service.
Customer Service Issues: Frustration with responsiveness or quality of support received.
Market Volatility: Anxiety or discomfort regarding investments during unstable market conditions.
Technical Difficulties: Problems with the platform, app, or website that hinder access or usability.
Life Changes: Major life events, such as new jobs or family commitments, that alter financial focus.
Lack of Trust: Concerns about the company's credibility or investment strategies.
Account email address
Account password
Subscription type
Billing details
Last payment date
Transaction ID
Reason for cancellation
Contact information
Access to the MoneyFarm app or website
Customer support contact
Before cancelling your MoneyFarm subscription, be aware that you will lose access to personalized investment plans and the ability to easily track your portfolio’s performance. Any ongoing financial advice or support from MoneyFarm’s experts will also end, limiting your investment strategies. Additionally, consider any potential fees or penalties associated with cancellation, as well as how it may affect your financial goals.
MoneyFarm offers a flexible subscription model with the ability to cancel memberships at any time without any penalties. Users can manage their subscriptions through their account settings, ensuring a hassle-free cancellation process.
To cancel your MoneyFarm subscription, you will need to log into your account, which requires your password. If you're unsure of your password or need to reset it, you can do so by visiting the following link: [Reset Password](https://moneyfarm.com/reset-password). If you encounter any issues, feel free to reach out to their customer support for assistance.
The cancellation process typically takes about 10 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your MoneyFarm subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your MoneyFarm account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel MoneyFarm online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
Editorial Note: The content on this site is provided for general informational purposes only and reflects the independent research, opinions, and editorial judgment of Chargeback’s team. While we strive to ensure accuracy and relevance, the information may contain errors, omissions, or become outdated. Nothing on this site constitutes legal, financial, or professional advice, and we do not guarantee the effectiveness or outcome of any guidance provided. Individual results may
vary depending on specific circumstances.
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¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
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