The Ultimate Step by Step Guide to Cancelling a Motion Subscription or Membership (motion.dev)
By
Bella K.
|
Published
August 31, 2025
|
Updated
September 1, 2025
Motion.dev helps people manage their tasks and projects more efficiently. They offer a subscription service that gives you access to helpful tools for organizing your work and staying on track. If you've signed up, you might see a billing charge for these super handy features that make getting things done easier!
Cancelling a subscription at Motion is relatively straightforward, usually requiring just a few clicks through their user interface. However, some users may encounter minor confusion regarding account settings.
Estimated Time
On average, it takes 10 minutes0010 minutes to cancel a Motion subscription.
How to Cancel Motion: Step by Step
If you purchased through the Motion website:
Go to the Motion website and log in to your account.
Navigate to the Account Settings section.
Select the Billing tab from the menu.
Find your active subscription listed under Subscriptions.
Click on the Cancel Subscription button.
Confirm your cancellation when prompted.
Check your email for a cancellation confirmation message.
If you purchased through Apple App Store:
Open the Settings app on your iPhone or iPad.
Tap your name at the top to access your Apple ID settings.
Select Subscriptions.
Find and tap on your Motion subscription.
Tap Cancel Subscription.
Confirm the cancellation.
If you purchased through Google Play:
Open the Google Play Store app on your Android device.
Tap on the Profile Icon in the top right corner.
Select Payments & Subscriptions.
Tap on Subscriptions.
Locate and select your Motion subscription.
Tap on Cancel Subscription.
Follow the prompts to confirm the cancellation.
If you purchased through PayPal:
Log in to your PayPal account.
Click on the Settings gear icon.
Navigate to the Payments tab.
Click on Manage Automatic Payments.
Select Motion from the list of merchants.
Click on Cancel to cancel the subscription.
Confirm the cancellation when prompted.
How to Contact Motion
If you need assistance, here's how you can get in touch with Motion's support team.
Document everything: Keep a record of all communications regarding your cancellation.
Time your request: Contact them right before your billing cycle ends to avoid charges.
Be polite but firm: Use a friendly tone but clearly state your intention to cancel.
Ask for retention offers: Inquire about discounts or promotions that might persuade you to stay.
Use alternative contact methods: Try both phone and email for cancellation requests; one may yield better results.
Escalate if necessary: If you’re not getting anywhere, ask to speak to a supervisor.
Utilize social media: Post your cancellation request on their social media for quicker responses.
Offer a reason: Some users found stating a specific reason for cancellation helps in getting a better response.
Check for auto-renewal: Before cancelling, confirm that you're not on an auto-renew plan.
Confirm cancellation: Request email confirmation of your cancellation to ensure you’re not billed again.
Why Do People Request Refunds from Motion
High Cost: The subscription is considered too expensive.
Lack of Use: Not using the service enough to justify the expense.
Shift in Priorities: Changes in personal or professional commitments.
Negative Experience: Poor customer service or unsatisfactory experiences.
Better Alternatives: Finding a more suitable or cost-effective service.
Technical Issues: Frequent bugs or technical difficulties that hinder usability.
Limited Features: Feeling that the features offered are not adequate or relevant.
Content Overload: Feeling overwhelmed or distracted by too much information.
Financial Constraints: Budget cuts or financial difficulties necessitating cancellation.
Simplifying Commitments: Wanting to declutter various subscriptions and memberships.
Motion Refund Script
Script
Copy
Dear Motion, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
Motion Refund Policy
Motion (motion.dev) allows members to cancel their subscription at any time through their account settings. Upon cancellation, users will retain access to their membership benefits until the end of their current billing period, but no further charges will apply thereafter.
The Easiest Way to Get a Motion Refund
If you're frustrated trying to cancel your subscription, membership, or bill from Motion—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.
Frequently Asked Questions
Be cautious with Motion (motion.dev), as some subscription services employ tactics that make cancellation less straightforward, such as requiring you to navigate through multiple steps in the account settings or imposing a notice period. While they may advertise cancellation at any time, read the fine print to ensure there are no hidden early-cancellation fees or terms that could lock you in longer than expected.
High Cost: The subscription is considered too expensive.
Lack of Use: Not using the service enough to justify the expense.
Shift in Priorities: Changes in personal or professional commitments.
Negative Experience: Poor customer service or unsatisfactory experiences.
Better Alternatives: Finding a more suitable or cost-effective service.
Technical Issues: Frequent bugs or technical difficulties that hinder usability.
Limited Features: Feeling that the features offered are not adequate or relevant.
Content Overload: Feeling overwhelmed or distracted by too much information.
Financial Constraints: Budget cuts or financial difficulties necessitating cancellation.
Simplifying Commitments: Wanting to declutter various subscriptions and memberships.
Account email used for the subscription
Subscription type (e.g., monthly or yearly)
Payment method information (credit card, PayPal, etc.)
Account password or access credentials
Reason for cancellation (optional but may be requested)
Cancellation confirmation (to retain for records)
Date of last payment
Customer support contact details if further assistance is needed
Any promotional codes that were applied to the account
Before cancelling your Motion subscription, consider that you'll lose access to features like task automation, time tracking, and personalized productivity insights which can significantly enhance your workflow. Additionally, any saved projects or templates may become inaccessible, and you won’t receive future updates or new features that are frequently rolled out. Make sure to review if there's a grace period for reactivating your account, as this could give you a temporary chance to reconsider. Lastly, check if there are any outstanding charges or penalties associated with your cancellation.
Motion (motion.dev) allows members to cancel their subscription at any time through their account settings. Upon cancellation, users will retain access to their membership benefits until the end of their current billing period, but no further charges will apply thereafter.
To cancel your subscription with Motion (motion.dev), you will need to log in to your account, which requires your password. If you've forgotten your password, you can reset it by visiting the following link: [Reset Password](https://motion.dev/reset-password). Unfortunately, there are no options for support that do not require authentication, so ensuring you have access to your password is essential for this process.
The cancellation process typically takes about 5 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your Motion subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your Motion account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel Motion online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
MOTION DEV MOTION MOTION.APP MOTION SOFTWARE MOTION SUBSCRIPTION MOTION PLATFORM
Editorial Note: The content on this site is provided for general informational purposes only and reflects the independent research, opinions, and editorial judgment of Chargeback’s team. While we strive to ensure accuracy and relevance, the information may contain errors, omissions, or become outdated. Nothing on this site constitutes legal, financial, or professional advice, and we do not guarantee the effectiveness or outcome of any guidance provided. Individual results may
vary depending on specific circumstances.
Chargeback is not affiliated with, endorsed by, or sponsored by any of the companies, brands, or services mentioned on this site. All trademarks, service marks, and logos are the property of their respective owners and are used here solely for identification and informational purposes, consistent with principles of fair use.
Use of our site and tools does not create a professional or client relationship and does not guarantee any particular result. We encourage users to do their own research and consult with qualified professionals when making decisions.
Chargeback can help you cancel subscriptions and get refunds
Find unwanted sneak subscriptions
We'll cancel them for you and even try to get you a refund
Chargeback and the Chargeback trademarks used herein are trademarks or registered
trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is
for identification and reference purposes only and does not imply any association with the copyright or
trademark holder of their product or brand. Other product and company names mentioned herein are the
property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
.svg)
.svg)
.svg)
.svg)
.png)
