The Ultimate Step by Step Guide to Cancelling a Mount-It! Subscription or Membership (mount-it.com)
By
Bella K.
|
Published
August 21, 2025
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Updated
August 22, 2025
Mount-It! is a company that specializes in providing high-quality ergonomic workspace solutions, like standing desks, monitor mounts, and TV mounts, to help you create a comfortable and functional environment at home or in the office. They offer subscription services for products that require regular updates or replacements, so you'll always have the latest gear. If you see a charge from them, it could be for a subscription to one of their products, making it easy to enjoy a better workspace without the hassle.
The cancellation process involves a few steps and may require reaching out to customer support, which can complicate the experience. While it’s not overly difficult, it’s not as straightforward as simply clicking a button.
Estimated Time
On average, it takes 10 minutes0010 minutes to cancel a Mount-It! subscription.
How to Cancel Mount-It!: Step by Step
If you purchased through mount-it.com directly:
Visit the Mount-It! website.
Log in to your account using your registered email and password.
Navigate to the Account Settings section.
Select Subscriptions from the menu options.
Find the subscription you wish to cancel and click on it.
Click on the Cancel Subscription button.
Follow the prompts to confirm your cancellation.
If you purchased through PayPal:
Log in to your PayPal account.
Go to the Settings gear icon in the upper right corner.
Select Payments.
Click on Manage Automatic Payments.
Find Mount-It! in the list of merchants.
Select the subscription and click Cancel to stop future payments.
If you purchased through a credit card:
Contact your credit card company directly via their customer service number.
Request to stop future payments to Mount-It!.
Provide any necessary details such as your account information with Mount-It! for verification.
Confirm the cancellation with the representative.
If you purchased through a mobile app (Apple/Google Play):
Open the App Store (for Apple) or Google Play Store (for Android).
For Apple:
Tap your profile icon at the top right.
Select Subscriptions.
Find your subscription to Mount-It! and tap it.
Tap Cancel Subscription.
For Google Play:
Tap the profile icon at the top right.
Select Payments & subscriptions.
Tap Subscriptions.
Find Mount-It! and tap Cancel subscription.
How to Contact Mount-It!
If you need assistance, here's how you can get in touch with Mount-It!'s support team.
Document Everything: Keep records of your subscription details and any correspondence.
Contact Customer Support: Use their official chat or email for a faster response.
Be Polite but Firm: Start the conversation friendly but clearly state you wish to cancel.
Timing is Key: Call at off-peak times; mid-week mornings often have shorter wait times.
Ask for a Supervisor: If you’re met with resistance, request to escalate to a supervisor.
State Financial Hardship: Mentioning personal circumstances can sometimes sway their decision.
Be Persistent: If you get a no, reiterate your request calmly and persistently.
Use Specific Cancellation Words: Use phrases like “I want to cancel” without ambiguity.
Consider Social Media: Publicly reaching out on platforms can sometimes get quicker results.
Follow Up: After the cancellation request, check your email for confirmation to ensure it’s processed.
Why Do People Request Refunds from Mount-It!
Financial constraints affecting budgets.
Lack of usage or need for the product.
Product quality issues or dissatisfaction.
Better alternatives available at lower prices.
Changes in personal circumstances, such as relocation.
Customer service problems, including difficulty in support.
Confusing billing practices or unexpected charges.
Changes in the product or service that no longer meet needs.
Subscription fatigue from having too many services.
Difficulty in cancellation process leading to frustration.
Mount-It! Refund Script
Script
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Dear Mount-It!, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
Mount-It! Refund Policy
Mount-It! offers a straightforward cancellation policy for its membership and subscription services. Customers can cancel their membership at any time without incurring any penalties, ensuring flexibility and convenience.
The Easiest Way to Get a Mount-It! Refund
If you're frustrated trying to cancel your subscription, membership, or bill from Mount-It!—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.
Frequently Asked Questions
Be cautious of any complicated cancellation processes or hidden clauses that may make it difficult to cancel your subscription right away. Look for fine print regarding contract lengths, potential early cancellation fees, or requirements to cancel by a specific date. Always read the terms and conditions carefully to avoid unexpected charges or lock-in periods.
Financial constraints affecting budgets.
Lack of usage or need for the product.
Product quality issues or dissatisfaction.
Better alternatives available at lower prices.
Changes in personal circumstances, such as relocation.
Customer service problems, including difficulty in support.
Confusing billing practices or unexpected charges.
Changes in the product or service that no longer meet needs.
Subscription fatigue from having too many services.
Difficulty in cancellation process leading to frustration.
Account number or user ID
Email address associated with the account
Phone number linked to the account
Subscription or membership type that you want to cancel
Date of last billing or payment
Reason for cancellation
Preferred contact method for confirmation
Billing address on file
Cancellation policy or terms of service reference
Confirmation number from previous transactions (if applicable)
Before cancelling your Mount-It! subscription, be aware that you will lose access to exclusive product discounts and early notifications about new arrivals. Additionally, any ongoing support or warranties associated with your purchased products may also be affected. Consider reviewing any potential cancellation fees or policies regarding refunds, especially if you’re on a trial period. Finally, if you frequently use their customer support or content updates, think about how that will impact your overall experience.
Mount-It! offers a straightforward cancellation policy for its membership and subscription services. Customers can cancel their membership at any time without incurring any penalties, ensuring flexibility and convenience.
To cancel your subscription with Mount-It!, you will need to log into your account, which requires your password. If you’ve forgotten it, you can easily reset it by visiting [this password reset link](https://mount-it.com/account/forgot-password). Once you have access, you can proceed with the cancellation process.
The cancellation process typically takes about 10 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your Mount-It! subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your Mount-It! account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel Mount-It! online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
Editorial Note: The content on this site is provided for general informational purposes only and reflects the independent research, opinions, and editorial judgment of Chargeback’s team. While we strive to ensure accuracy and relevance, the information may contain errors, omissions, or become outdated. Nothing on this site constitutes legal, financial, or professional advice, and we do not guarantee the effectiveness or outcome of any guidance provided. Individual results may
vary depending on specific circumstances.
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Chargeback and the Chargeback trademarks used herein are trademarks or registered
trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is
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¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
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