The Ultimate Step by Step Guide to Cancelling a Moxie Health Subscription or Membership (moxiehealth.co)
By
Bella K.
|
Published
August 23, 2025
|
Updated
August 24, 2025
Moxie Health is all about making healthcare easy and accessible for everyone. They offer a variety of services, including on-demand doctor visits and helpful health resources. With their subscription plans, you get regular access to care without the hassle of traditional billing. If you see a charge from them, it’s likely for your subscription, which helps you stay healthy without breaking the bank.
Cancelling a subscription to Moxie Health is relatively straightforward, often requiring just a few clicks through the user account settings. However, some users may find information on the cancellation process less accessible, which could add a slight challenge.
Estimated Time
On average, it takes 10 minutes0010 minutes to cancel a Moxie Health subscription.
How to Cancel Moxie Health: Step by Step
If you purchased through Moxie Health website:
Go to the Moxie Health website at moxiehealth.co.
Log into your account using your email and password.
Navigate to the Account Settings section.
Click on Subscription Management.
Select the subscription you wish to cancel.
Click on the Cancel Subscription option.
Follow the prompts to confirm the cancellation.
You will receive a confirmation email regarding the cancellation.
If you purchased through Apple:
Open the Settings app on your iPhone or iPad.
Tap on your name at the top.
Select Subscriptions.
Find and tap on the Moxie Health subscription.
Tap on Cancel Subscription.
Confirm the cancellation when prompted.
If you purchased through Google Play:
Open the Google Play Store app on your device.
Tap on the profile icon in the top right corner.
Select Payments & subscriptions.
Tap on Subscriptions.
Find and select the Moxie Health subscription.
Tap on Cancel Subscription.
Follow the prompts to complete the cancellation.
If you purchased through a Gift Card:
Visit the Moxie Health website at moxiehealth.co.
Log into your account.
Navigate to Account Settings.
Click on Subscription Management.
Choose the subscription linked to the gift card.
Tap on Cancel Subscription.
Follow the prompts to confirm cancellation.
Check your email for a confirmation of cancellation.
How to Contact Moxie Health
If you need assistance, here's how you can get in touch with Moxie Health's support team.
Contact customer support via their chat feature or email - users find it faster than phone calls.
Be polite but firm in your communication; it often leads to better outcomes.
Prepare to escalate your request if initial support isn’t helpful; ask for a supervisor if needed.
Use the exact language that indicates you want to cancel, like "I would like to cancel my subscription immediately."
Consider calling during off-peak hours (early morning or late evening) for shorter wait times.
Keep a record of all communications including dates, times, and details of conversations.
Check your account settings; some users report being able to cancel through the app or website.
Try to cancel on the same day you were billed to avoid any complications.
If you have issues, mention potential chargebacks or report to consumer protection for leverage.
Use social media channels to express your frustration if you're not receiving help; public visibility sometimes accelerates resolution.
Look out for hidden cancellation options in the terms of service that might not be immediately apparent.
Why Do People Request Refunds from Moxie Health
Financial concerns - Users may find the monthly fee too high for their budget.
Lack of usage - Some members may not use the services enough to justify the cost.
Change in health needs - Individuals may no longer require the specific services Moxie Health provides.
Perceived value - Users might feel that the benefits received do not match the subscription cost.
Unsatisfactory service - Customers may be unhappy with the quality of services offered.
Relocation - A move to a new area may limit access to Moxie Health services.
Better alternatives - Members might find a competing service that better meets their needs.
Technical issues - Difficulties in accessing or navigating the platform may frustrate users.
Life changes - Major life events, like starting a new job or having a child, may alter priorities.
Contractual obligations - Some users may want to cancel due to unfavorable contract terms.
Moxie Health Refund Script
Script
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Dear Moxie Health, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
Moxie Health Refund Policy
Moxie Health allows members to cancel their subscription at any time, effective at the end of the current billing cycle. To cancel, members must submit a request via their account settings or customer support. It's important to note that cancellations do not result in refunds for the current month.
The Easiest Way to Get a Moxie Health Refund
If you're frustrated trying to cancel your subscription, membership, or bill from Moxie Health—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.
Frequently Asked Questions
Be cautious when considering cancellation with Moxie Health, as they may have terms that include lock-in periods or require you to submit a cancellation request several days in advance. Additionally, watch for potential early-cancellation fees that could apply if you terminate your subscription before the end of a billing cycle. Always read the fine print to avoid unexpected charges.
Financial concerns - Users may find the monthly fee too high for their budget.
Lack of usage - Some members may not use the services enough to justify the cost.
Change in health needs - Individuals may no longer require the specific services Moxie Health provides.
Perceived value - Users might feel that the benefits received do not match the subscription cost.
Unsatisfactory service - Customers may be unhappy with the quality of services offered.
Relocation - A move to a new area may limit access to Moxie Health services.
Better alternatives - Members might find a competing service that better meets their needs.
Technical issues - Difficulties in accessing or navigating the platform may frustrate users.
Life changes - Major life events, like starting a new job or having a child, may alter priorities.
Contractual obligations - Some users may want to cancel due to unfavorable contract terms.
Account email address
Account password
Full name
Phone number associated with the account
Subscription details (type of subscription, start date)
Reason for cancellation
Confirmation number (if applicable)
Billing information (last four digits of the payment method)
Any promotional code used during signup
Notification preferences (if you wish to receive confirmation of cancellation)
Before cancelling your Moxie Health subscription, be aware that you will lose access to personalized wellness plans, expert health coaching, and community support. Additionally, any progress tracking or stored health data may be unavailable after cancellation. Consider checking if there are any remaining benefits or opportunities to pause your membership instead. Finally, review the cancellation policy to avoid unexpected charges.
Moxie Health allows members to cancel their subscription at any time, effective at the end of the current billing cycle. To cancel, members must submit a request via their account settings or customer support. It's important to note that cancellations do not result in refunds for the current month.
To cancel your subscription with Moxie Health, you will need your password. If you've forgotten it, you can reset it by visiting the following link: [Reset Password](https://moxiehealth.co/reset-password). If you prefer, you can also reach out to their support team for assistance.
The cancellation process typically takes about 5 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your Moxie Health subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your Moxie Health account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel Moxie Health online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
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¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
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