Can I Cancel MUBI at Any Time?

MUBI allows you to cancel your subscription at any time, but you must do so at least one calendar day before the subscription renewal date to avoid being billed for the next period. There are no lock-ins, early cancellation fees, or contracts, but subscriptions are non-refundable, so once charged, you won't get a refund if you cancel mid-period. Be mindful that if you miss the cancellation window, you'll be billed for the next cycle even if you cancel right after renewal.

Why Do People Cancel MUBI?

Lack of notification for subscription renewal, causing unexpected charges.Charges made despite canceling the subscription or trial, including cases where users were charged after deleting accounts.Misleading cancellation policy such as "cancel anytime" but being charged for a full year upfront.Difficulty or impossibility to cancel due to site/app glitches, multi-step cancellation process, or missing intuitive options.Poor customer service: no reply to emails, no phone contact, and ignored cancellation or refund requests.Billing issues with recurring or unauthorized charges continuing for months after cancellation.Inefficient refund policy with subscriptions often non-refundable despite erroneous charges.Unavailability or misleading listing of films making the service less valuable to subscribers.Poor interface and navigation that frustrates users and complicates the experience.Subscription renewals through third-party platforms (Apple App Store, Google Play) causing confusion for cancellation.Forgotten cancellations leading to being charged for services not used.Frustrations with content quality and selection prompting cancellation.Use of dark patterns to complicate or mislead users about cancellation status.

What Information Do I Need to Cancel MUBI?

Email address associated with your MUBI accountAccount password (for authentication during login)Access to your Apple ID (if the subscription was made via iOS/App Store)Access to your Google account (if the subscription was made via Google Play/Android)Access to the device or platform used for the subscription (web, iOS, Android, Roku, etc.)Knowledge of when your next billing date is (important to avoid unwanted charges)Access to the "Account Settings" or "Subscription" section on the MUBI website or appAbility to send an email from your registered address (for email-based cancellation requests)

What Should I Know Before Cancelling MUBI?

Before cancelling your MUBI subscription, know that you will lose access to the discounted subscription price if you had one. Once cancelled, your subscription will remain active until the end of the current paid billing period, so you still have access to MUBI's streaming content during this time. After your subscription ends, you will lose access to the streaming library and content, but you can still log into your MUBI account to add movies to your list, rate films, and make lists. It is important to cancel before the next renewal date to avoid being charged again.

What is MUBI's Cancellation Policy?

MUBI subscriptions automatically renew unless canceled at least 1 calendar day before the renewal date through MUBI account settings or the platform of subscription (Apple, Google, etc.). After cancellation, users retain access until the end of the paid period, but payments are nonrefundable with no credits for partially used periods, except at MUBI's discretion or as required by law.

Do I Need My MUBI Password to Cancel?

To cancel your MUBI subscription, you need to access your subscription settings on the MUBI website, which requires you to be logged in with your account. Therefore, you do need your password to log in and manage your subscription. If you've forgotten your password, you can reset it easily at this link: https://mubi.com/en/forgot_password. Once logged in, you can cancel your subscription from the subscription section in your account settings.

Can I Get a Refund from MUBI?

We've actually written a step by step guide on how to get a refund from MUBI. Check it out!

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How To Cancel Your MUBI Subscription (2026)

This article and service are not officially affiliated with MUBI

Bella Khan, Subscription Cancellation Expert

Published January 30, 2026

Last updated on April 1, 2026

6 min read

Difficulty

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The cancellation process is straightforward and can be done anytime in the subscription settings on the MUBI website, with no complicated steps mentioned. The process is simple enough that it only requires a few minutes to complete, making it easy for consumers to cancel their subscription.

Estimated Time

On average, it takes 00 10 minutes to cancel a MUBI subscription.

How to Contact MUBI

If you need assistance, here's how you can get in touch with MUBI's support team.

Phone

The phone is not available.

The email is not available.

Site

The site is not available.

Disclaimer

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.

Find out how much you could save

How much are you paying?

Payment frequency

Savings over 5 years from cancelling your $15/month subscription

Savings by cancelling

Loss if you keep paying

-$0

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Frequently Asked Questions

The cancellation process typically takes about 10 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.

After canceling your MUBI subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.

Yes, you can usually reactivate your MUBI account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.

If you're unable to cancel MUBI online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.