The Ultimate Step by Step Guide to Cancelling a My Connect NYC Subscription or Membership (myconnectnyc.org)
By
Bella K.
|
Published
August 11, 2025
|
Updated
August 12, 2025
My Connect NYC helps you manage all your utility bills in one place, making it easier to stay on top of your payments. They offer subscription services that let you track your energy, water, and internet usage, so you can save money and avoid surprises. If you see a charge from them, it’s likely for their help in keeping your bills organized and ensuring you get the best deals.
Cancelling a subscription requires navigating to the correct section on the website and following multiple steps, which can be confusing for some users. Additionally, there may be verification processes that add to the complexity.
Estimated Time
On average, it takes 10 minutes0010 minutes to cancel a My Connect NYC subscription.
How to Cancel My Connect NYC: Step by Step
If you purchased through MyConnectNYC.org:
Visit myconnectnyc.org and log in to your account.
Navigate to the Account Settings section.
Click on Subscriptions from the menu.
Locate the active subscription you wish to cancel.
Click on Cancel Subscription.
Follow the prompts to confirm the cancellation of your subscription.
If you purchased through Apple:
Open the App Store on your device.
Tap on your profile picture in the upper-right corner.
Select Subscriptions.
Find and select the My Connect NYC subscription.
Tap on Cancel Subscription.
Confirm the cancellation when prompted.
If you purchased through Google Play:
Open the Google Play Store on your device.
Tap on the menu icon (three horizontal lines) in the upper-left corner.
Select Subscriptions.
Locate the My Connect NYC subscription.
Tap on Cancel Subscription.
Follow the prompts to confirm your cancellation.
How to Contact My Connect NYC
If you need assistance, here's how you can get in touch with My Connect NYC's support team.
Tips and Tricks for Getting a My Connect NYC Refund
Be polite but firm when contacting customer service; it can make a difference.
Call during off-peak hours to reduce wait times and increase the chances of reaching an understanding representative.
Have your account information readily available, including billing dates and amounts, to expedite the process.
Express urgency about needing to cancel; representatives may prioritize your request if they sense urgency.
If declined, ask to speak with a supervisor or escalate the issue; sometimes, higher-ups have more authority to resolve requests.
Use specific phrases like "I no longer require the service" to clearly convey your intent.
Document your conversations by taking notes of whom you spoke to and the date/time for future reference.
Check your email for confirmation of the cancellation; if not received, follow up to clarify.
Consider using social media to publicly request cancellation; companies often respond faster in public forums.
If all else fails, dispute the charge with your bank if it continues to appear on your statement after cancellation.
Why Do People Request Refunds from My Connect NYC
Financial reasons: Strained budget or changes in income.
Lack of usage: Not frequent enough to justify costs.
Service dissatisfaction: Unmet expectations or quality issues.
Change in needs: No longer requires the services offered.
Better alternatives: Found a more suitable or cheaper option.
Moving away: Relocation makes the service impractical.
Complicated cancellation process: Frustration with how difficult it is to cancel.
Technical issues: Problems with website or app functionality.
Subscription fatigue: Overwhelmed by too many subscriptions.
Service interruptions: Frequent outages or lack of reliability.
My Connect NYC Refund Script
Script
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Dear My Connect NYC, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
My Connect NYC Refund Policy
My Connect NYC allows members to cancel their subscription at any time, effective immediately. To cancel, members must submit a request through their account or contact customer support. Once canceled, no further charges will be incurred, but access to services will remain until the end of the current billing cycle.
The Easiest Way to Get a My Connect NYC Refund
If you're frustrated trying to cancel your subscription, membership, or bill from My Connect NYC—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.
Frequently Asked Questions
Be cautious of any cancellation policies that may require you to provide notice in advance or impose early-cancellation fees. My Connect NYC might have auto-renewal features that could trap you into an extended commitment without realizing it. Always read the fine print to ensure you know the exact terms before signing up or attempting to cancel.
Financial reasons: Strained budget or changes in income.
Lack of usage: Not frequent enough to justify costs.
Service dissatisfaction: Unmet expectations or quality issues.
Change in needs: No longer requires the services offered.
Better alternatives: Found a more suitable or cheaper option.
Moving away: Relocation makes the service impractical.
Complicated cancellation process: Frustration with how difficult it is to cancel.
Technical issues: Problems with website or app functionality.
Subscription fatigue: Overwhelmed by too many subscriptions.
Service interruptions: Frequent outages or lack of reliability.
Account number
Email address
Username
Password
Billing information
Reason for cancellation
Date of subscription initiation
Contact information
Confirmation of cancellation request
Alternative subscription plans
Terms and conditions
Before cancelling your My Connect NYC subscription, be aware that you'll lose access to valuable resources such as personalized job listings, career workshops, and networking events. Additionally, any premium content or features, like one-on-one career coaching, will no longer be available to you. Make sure to review any upcoming events or benefits that you might miss out on, and consider reaching out to customer support in case you have questions or want to explore different membership options.
My Connect NYC allows members to cancel their subscription at any time, effective immediately. To cancel, members must submit a request through their account or contact customer support. Once canceled, no further charges will be incurred, but access to services will remain until the end of the current billing cycle.
To cancel your subscription on My Connect NYC, you will need your password to access your account. If you’ve forgotten your password, you can easily reset it by visiting [this link](https://myconnectnyc.org/reset-password). Having your password ensures a secure and straightforward process for managing your subscription.
The cancellation process typically takes about 10 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your My Connect NYC subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your My Connect NYC account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel My Connect NYC online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
MYCONNECTNYC MY CONNECT NYC MYCONNECT NYC CONNECTNYC MYCONNECT CONNECT NYC
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¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
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