The Ultimate Step by Step Guide to Cancelling a My Lash Bag Subscription or Membership (mylashbag.com)
By
Bella K.
|
Published
September 9, 2025
|
Updated
September 10, 2025
My Lash Bag is all about making your beauty routine easier with their monthly subscription service. They offer a selection of high-quality false lashes and lash care products delivered straight to your door. Each month, you get a new set of lashes to try, plus tips on how to use them. If you’ve noticed a charge from them, it’s likely for the subscription you signed up for!
Cancelling a subscription to My Lash Bag is relatively straightforward, typically requiring users to follow specific steps on their website or contact customer service. While it may take a bit of time to navigate, it is not excessively complicated or time-consuming.
Estimated Time
On average, it takes 10 minutes0010 minutes to cancel a My Lash Bag subscription.
How to Cancel My Lash Bag: Step by Step
If you purchased through mylashbag.com:
Go to mylashbag.com.
Log in to your account using your registered email and password.
Navigate to the Account Settings section, usually found in the top right corner.
Select Subscriptions from the menu.
Locate the subscription you wish to cancel.
Click on Cancel Subscription.
Follow any on-screen prompts to confirm your cancellation.
You should receive a confirmation email regarding the cancellation.
If you purchased through Apple:
Open the Settings app on your device.
Tap on your name at the top to access your Apple ID.
Select Subscriptions.
Find and select My Lash Bag.
Tap on Cancel Subscription.
Confirm your cancellation when prompted.
If you purchased through Google Play:
Open the Google Play Store app on your device.
Tap on the Menu icon (three horizontal lines).
Select Subscriptions.
Find your My Lash Bag subscription.
Tap on Cancel Subscription.
Follow the prompts to confirm your cancellation.
If you purchased through PayPal:
Log in to your PayPal account.
Go to the Account Settings by clicking on the gear icon.
Select Payments, then click on Manage Automatic Payments.
Find and select My Lash Bag from the list.
Click on Cancel to stop future payments.
Confirm your cancellation if prompted.
If you purchased through Amazon:
Go to Amazon.com and log in to your account.
Hover over Your Account at the top right and click on Account.
Select Your Prime Membership or Your Memberships and Subscriptions.
Locate My Lash Bag subscription.
Click on Manage Subscription.
Select Cancel Subscription and follow the prompts.
How to Contact My Lash Bag
If you need assistance, here's how you can get in touch with My Lash Bag's support team.
Act early in the billing cycle to avoid being charged again.
Be concise in your communication; state clearly that you want to cancel.
Use a polite but firm tone to express your intent.
Ask for confirmation of the cancellation in writing.
Reference your account details such as account number to expedite the process.
Escalate if needed; ask to speak to a supervisor if initial requests aren’t met.
Timing matters; try calling during off-peak hours for less wait time.
Document everything; keep records of all interactions and confirmations.
Check for promotions or discounts; sometimes mentioning you might return can help facilitate easier cancellation.
Use social media to voice your concerns; companies often respond quicker to public inquiries.
Be aware of free trial periods; cancel right before the trial ends if you’re not interested in continuing.
Why Do People Request Refunds from My Lash Bag
Financial constraints leading to budget cuts.
Lack of usage resulting in feeling it's not worth the cost.
Change in personal preferences for beauty products.
Unmet expectations regarding product quality or variety.
Inconvenience of receiving products not suited to personal style.
Too many similar subscriptions leading to overwhelm.
Unsatisfactory customer service experiences.
Desire for a one-time purchase instead of a recurring subscription.
Concerns over product ingredients or allergic reactions.
Changes in makeup trends making the service less relevant.
Difficulty in canceling or managing the subscription online.
Negative reviews from peers affecting perception.
Shipping issues causing delays or product damage.
Switching to more sustainable brands or practices.
Life changes such as moving or new job impacting routine.
My Lash Bag Refund Script
Script
Copy
Dear My Lash Bag, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
My Lash Bag Refund Policy
My Lash Bag offers a flexible cancellation policy for its membership, allowing users to cancel their subscription at any time without incurring additional fees. To cancel, members simply need to log into their account and follow the provided instructions. It's recommended to cancel before the next billing cycle to avoid being charged for the upcoming month.
The Easiest Way to Get a My Lash Bag Refund
If you're frustrated trying to cancel your subscription, membership, or bill from My Lash Bag—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.
Frequently Asked Questions
Be cautious, as My Lash Bag may implement tactics like requiring you to cancel a few days before the next billing cycle to avoid charges, or presenting a long renewal policy that complicates cancellation. Additionally, watch for hidden fees for early cancellation or long-term commitment clauses that could trap you. Always read the fine print to avoid any surprise costs.
Financial constraints leading to budget cuts.
Lack of usage resulting in feeling it's not worth the cost.
Change in personal preferences for beauty products.
Unmet expectations regarding product quality or variety.
Inconvenience of receiving products not suited to personal style.
Too many similar subscriptions leading to overwhelm.
Unsatisfactory customer service experiences.
Desire for a one-time purchase instead of a recurring subscription.
Concerns over product ingredients or allergic reactions.
Changes in makeup trends making the service less relevant.
Difficulty in canceling or managing the subscription online.
Negative reviews from peers affecting perception.
Shipping issues causing delays or product damage.
Switching to more sustainable brands or practices.
Life changes such as moving or new job impacting routine.
Account email address used for the subscription
Password for the account
Subscription ID or order number
Date of last payment
Reason for cancellation (if required)
Customer service contact information
Details of the subscription plan being canceled
Billing information (credit card details, if needed)
Any promotional codes or discounts applied
Confirmation of cancellation instructions
Before cancelling your My Lash Bag subscription, be aware that you will lose access to exclusive discounts on products, personalized beauty tips, and the monthly curated lash kits that are tailored to your preferences. Additionally, cancelling means you miss out on member-only promotions and potential rewards you might have accumulated over time. Be sure to check if there are any outstanding charges or final payments before finalizing your cancellation.
My Lash Bag offers a flexible cancellation policy for its membership, allowing users to cancel their subscription at any time without incurring additional fees. To cancel, members simply need to log into their account and follow the provided instructions. It's recommended to cancel before the next billing cycle to avoid being charged for the upcoming month.
To cancel your subscription for My Lash Bag, you'll need to log in using your password. If you can't remember it, you can reset your password by visiting [this link](https://mylashbag.com/password-reset). Unfortunately, you won't be able to cancel your subscription without access to your account.
The cancellation process typically takes about 5 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your My Lash Bag subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your My Lash Bag account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel My Lash Bag online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
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¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
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