The Ultimate Step by Step Guide to Cancelling a My Marketing Matters Subscription or Membership (mymarketingmatters.com)
By
Bella K.
|
Published
August 19, 2025
|
Updated
August 20, 2025
My Marketing Matters helps businesses boost their online presence through easy-to-use marketing tools and strategies. They offer various services like social media management, website design, and email marketing. If you see a charge from them, it could be for a subscription plan that helps your favorite local shops connect better with you and other customers!
Cancelling a subscription can involve navigating through multiple steps on the website, which might not be straightforward. Additionally, the process may require user confirmation or contacting customer service, adding to the complexity.
Estimated Time
On average, it takes 10 minutes0010 minutes to cancel a My Marketing Matters subscription.
How to Cancel My Marketing Matters: Step by Step
If you purchased through mymarketingmatters.com:
Go to mymarketingmatters.com and log into your account.
Navigate to the Account Settings section.
Select Subscriptions from the options available.
Find the active subscription you wish to cancel.
Click on the Cancel Subscription button next to the subscription details.
Follow the prompts to confirm the cancellation.
You will receive a confirmation email once the cancellation is complete.
If you purchased through PayPal:
Log into your PayPal account.
Go to the Settings (gear icon) in the upper right corner.
Select Payments and then click on Manage Automatic Payments.
Find the subscription for My Marketing Matters.
Click on the subscription, then select Cancel.
Confirm the cancellation in the prompt that appears.
If you purchased through Apple (iTunes or App Store):
Open the Settings app on your device.
Tap on your name at the top.
Select Subscriptions.
Find and select the subscription for My Marketing Matters.
Tap on Cancel Subscription.
Confirm your cancellation in the prompt that appears.
If you purchased through Google Play:
Open the Google Play Store app.
Tap on your profile icon in the upper right corner.
Select Payments & Subscriptions.
Tap on Subscriptions.
Find and select the subscription for My Marketing Matters.
Tap on Cancel Subscription.
Follow the prompts to confirm the cancellation.
How to Contact My Marketing Matters
If you need assistance, here's how you can get in touch with My Marketing Matters's support team.
Change in business strategy requiring different marketing focus
Poor customer service experience
Satisfaction with in-house marketing solutions
Comparison with competitors offering better value
Time constraints preventing use of services
Personal circumstances like job changes or relocation
Service not meeting expectations based on marketing needs
Desire for a break from marketing spending
My Marketing Matters Refund Script
Script
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Dear My Marketing Matters, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
My Marketing Matters Refund Policy
My Marketing Matters allows members to cancel their subscription at any time through their account settings, with no additional fees. Cancellations will take effect at the end of the current billing cycle, ensuring users retain access until then.
The Easiest Way to Get a My Marketing Matters Refund
If you're frustrated trying to cancel your subscription, membership, or bill from My Marketing Matters—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.
Frequently Asked Questions
Be cautious, as My Marketing Matters might use tactics like requiring you to navigate through multiple pages to cancel your subscription or implementing a notice period that requires advance cancellation. Additionally, carefully read the terms for any clauses related to early cancellation fees or mandatory commitment periods, as these could lock you in and make it difficult to exit without incurring extra costs.
Change in business strategy requiring different marketing focus
Poor customer service experience
Satisfaction with in-house marketing solutions
Comparison with competitors offering better value
Time constraints preventing use of services
Personal circumstances like job changes or relocation
Service not meeting expectations based on marketing needs
Desire for a break from marketing spending
User account credentials (username and password)
Email address associated with the account
Subscription type (monthly, yearly, etc.)
Billing information (credit card, PayPal account)
Order ID or transaction number of the subscription
Reason for cancellation (optional but may be requested)
Contact information for customer support
Cancellation policy details
Deadline for cancellation to avoid future charges
Confirmation of cancellation request (email or document)
Before cancelling your subscription with My Marketing Matters, be aware that you will lose access to all premium resources, including exclusive marketing guides, templates, and tools that can enhance your business strategy. Additionally, any active marketing campaigns you're managing through the platform will stop functioning, which could impact your outreach efforts. Remember, you might also want to check if there are any cancellation fees or specific notice periods required, as these can vary based on your subscription plan.
My Marketing Matters allows members to cancel their subscription at any time through their account settings, with no additional fees. Cancellations will take effect at the end of the current billing cycle, ensuring users retain access until then.
To cancel your subscription for My Marketing Matters, you will need to log into your account, which requires your password. If you can't remember your password, you can easily reset it by visiting the following link: [Reset Password](https://mymarketingmatters.com/reset-password). If you need further assistance, consider reaching out to their customer support directly.
The cancellation process typically takes about 10 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your My Marketing Matters subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your My Marketing Matters account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel My Marketing Matters online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
My Marketing Matters May Show Up On Your Statement As:
My Marketing Matters MKT Matters MyMarketing MKTM MMM Services My Mktg Matters
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¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
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