The Ultimate Step by Step Guide to Cancelling a My Money To Go Subscription or Membership (mymoneytogo.com)
By
Bella K.
|
Published
August 19, 2025
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Updated
August 20, 2025
My Money To Go helps you manage your subscriptions and bills easily. They keep track of your monthly expenses and alert you when bills are due, so you never miss a payment. Their platform is designed to simplify your financial life, making it easy to see where your money is going each month.
Canceling a subscription can be moderately challenging due to potential hidden steps or requirements. Users might encounter a lack of clear instructions or varyingly responsive customer support.
Estimated Time
On average, it takes 10 minutes0010 minutes to cancel a My Money To Go subscription.
How to Cancel My Money To Go: Step by Step
If you purchased through MyMoneyToGo.com:
Visit the official website at mymoneytogo.com.
Log in to your account using your email and password.
Navigate to your account settings by clicking on your profile icon at the top right corner.
Select the Membership or Subscription tab from the menu.
Locate the subscription you wish to cancel under the active subscriptions list.
Click on the Cancel Subscription button next to the subscription.
Follow the on-screen prompts to confirm the cancellation.
You will receive a confirmation email regarding your cancellation. Check your inbox for the email.
If you purchased through Apple:
Open the Settings app on your device.
Tap on your name at the top to access your Apple ID settings.
Select Subscriptions.
Find and tap on the My Money To Go subscription.
Tap on Cancel Subscription and confirm your choice.
If you purchased through Google Play:
Open the Google Play Store app on your Android device.
Tap on the menu icon (three horizontal lines) and select Subscriptions.
Locate your My Money To Go subscription.
Tap on the subscription and select Cancel Subscription.
Follow the confirmation prompts to complete the cancellation.
If you purchased through PayPal:
Log in to your PayPal account.
Go to the Settings by clicking on the gear icon.
Select Payments, then Manage Pre-approved Payments.
Find My Money To Go in the list of active agreements.
Select it and click on Cancel to end the subscription.
How to Contact My Money To Go
If you need assistance, here's how you can get in touch with My Money To Go's support team.
Tips and Tricks for Getting a My Money To Go Refund
Document Everything: Keep records of all communications, including dates, times, and the names of representatives you speak with.
Be Direct: Clearly state that you wish to cancel the subscription in your initial communication to avoid confusion.
Use Email: Sending a cancellation request via email can provide a written record that is hard to dispute.
Timing is Key: Try to initiate cancellation close to the billing cycle to avoid further charges.
Escalate if Necessary: If your first contact doesn’t work, ask to speak to a supervisor or manager.
Leverage Social Media: Publicly post your issue on platforms like Twitter or Facebook, tagging the company for a swifter response.
Cancel During High Traffic Times: Calling during off-peak hours, such as early mornings or late evenings, might result in faster service.
Test the Chat Feature: Some users have found success using live chat options for quicker responses.
Use the 'Forget' Language: Phrase your requests in a way that expresses you want to move on, e.g., "I'm ready to close my account for good."
Be Polite but Firm: Maintain a courteous demeanor, but don’t waver on your request to cancel.
Why Do People Request Refunds from My Money To Go
Financial difficulties making it hard to manage payments.
Loss of interest in the services offered.
Duplicates subscriptions for similar services.
Better alternatives available at a lower cost.
Moving to a new location where services are unavailable.
Unsatisfactory customer service experiences.
Frequent technical issues with the platform.
Changes in personal circumstances, such as a job loss.
Increased fees or unexpected charges.
Lack of usage resulting in wasted money.
My Money To Go Refund Script
Script
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Dear My Money To Go, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
My Money To Go Refund Policy
My Money To Go allows members to cancel their subscription at any time through their account settings or by contacting customer support. All cancellations take effect at the end of the current billing cycle, ensuring that members can continue to access services until that date. Refunds are not provided for any unused portions of the membership fee.
The Easiest Way to Get a My Money To Go Refund
If you're frustrated trying to cancel your subscription, membership, or bill from My Money To Go—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.
Frequently Asked Questions
Be cautious, as My Money To Go might employ tactics like requiring you to navigate through multiple menus before finding the cancellation option, or implementing a notice period for cancellations. Additionally, they could have terms in place that lock you into a contract or impose early cancellation fees. Always read the fine print in your agreement to avoid unexpected charges and hassle.
Financial difficulties making it hard to manage payments.
Loss of interest in the services offered.
Duplicates subscriptions for similar services.
Better alternatives available at a lower cost.
Moving to a new location where services are unavailable.
Unsatisfactory customer service experiences.
Frequent technical issues with the platform.
Changes in personal circumstances, such as a job loss.
Increased fees or unexpected charges.
Lack of usage resulting in wasted money.
Account Number
Email Address
Phone Number
Subscription Type
Billing Cycle
Payment Method
Reason for Cancellation
Date of Last Payment
Confirmation of Identity
Access to Account Portal
Before cancelling your My Money To Go subscription, be aware that you'll lose access to personalized budgeting tools and financial insights that help track your spending. Additionally, any saved financial goals or reports will no longer be available, which could impact your money management efforts. Ensure you've downloaded or saved any important information before proceeding, and check for any potential cancellation fees or refund policies that may apply.
My Money To Go allows members to cancel their subscription at any time through their account settings or by contacting customer support. All cancellations take effect at the end of the current billing cycle, ensuring that members can continue to access services until that date. Refunds are not provided for any unused portions of the membership fee.
To cancel your subscription for My Money To Go, you will need to log in to your account, which requires your password. If you’ve forgotten your password, you can reset it by visiting the following link: https://mymoneytogo.com/reset-password. If you have any other questions or need assistance, you can also reach out to their customer support.
The cancellation process typically takes about 10 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your My Money To Go subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your My Money To Go account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel My Money To Go online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
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¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
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