The Ultimate Step by Step Guide to Cancelling a My Signing Time Subscription or Membership (mysigningtime.com)
By
Bella K.
|
Published
August 11, 2025
|
Updated
August 12, 2025
My Signing Time offers fun and interactive online videos and resources for teaching American Sign Language (ASL) to kids and families. They have subscription plans that give you access to a variety of educational content, including songs and lessons that help with learning sign language in a playful way. If you see a charge from them, it’s likely for your ongoing subscription to their awesome library of learning materials!
Cancelling a subscription with My Signing Time usually requires navigating their website and contacting customer support. While not overly complex, it may take some time if users are unfamiliar with the process.
Estimated Time
On average, it takes 10 minutes0010 minutes to cancel a My Signing Time subscription.
How to Cancel My Signing Time: Step by Step
If you purchased through MySigningTime.com:
Visit mysigningtime.com.
Log in to your account using your email and password.
Navigate to the Account section.
Click on Subscriptions.
Locate the subscription you wish to cancel.
Click on Cancel Subscription.
Follow any on-screen prompts to confirm your cancellation.
If you purchased through the Apple App Store:
Open the Settings app on your iPhone or iPad.
Tap on your name at the top of the screen.
Select Subscriptions.
Find and select your My Signing Time subscription.
Tap Cancel Subscription.
Confirm your cancellation when prompted.
If you purchased through Google Play:
Open the Google Play Store app.
Tap on the Menu icon (three horizontal lines) in the upper left corner.
Select Subscriptions.
Locate your My Signing Time subscription.
Tap on Cancel Subscription.
Follow the prompts to complete the cancellation.
If you purchased through Amazon:
Go to the Amazon website and log in to your account.
Navigate to the Your Account section.
Select Your Memberships and Subscriptions.
Locate your My Signing Time subscription.
Click on Manage Subscription.
Select Cancel Subscription and confirm your cancellation.
If you purchased through PayPal:
Log in to your PayPal account.
Click on the Gear icon to access Settings.
Select Payments.
Click on Manage Automatic Payments.
Find your My Signing Time subscription.
Click on Cancel or Cancel Automatic Payments.
Confirm your cancellation when prompted.
How to Contact My Signing Time
If you need assistance, here's how you can get in touch with My Signing Time's support team.
Tips and Tricks for Getting a My Signing Time Refund
Be direct when contacting customer service, clearly state that you want to cancel your subscription.
Call during off-peak hours to avoid long wait times and potentially more attentive representatives.
Use the chat feature if available; it allows you to keep records of the conversation.
Document everything, including dates, times, and names of representatives you speak with.
Be polite but firm; expressing your dissatisfaction can sometimes lead to better offers to keep you as a customer.
Ask for a supervisor if your initial request is met with resistance.
Timing matters; try to cancel at the beginning of the billing cycle to avoid potential charges.
Use social media to publicly voice your cancellation request; companies often respond quicker to public inquiries.
Check for trial periods that may still be active, as cancelling during these can sometimes be easier.
Be aware of any cancellation fees and mention that you are aware of them in your request.
Follow up if you receive confirmation of cancellation; ensure your billing has stopped.
Stay persistent if you receive pushback; reiterate your decision clearly.
Why Do People Request Refunds from My Signing Time
Financial constraints due to unexpected expenses.
Infrequent use of the service or platform.
Content not meeting expectations.
Change in circumstances, such as relocation or lifestyle changes.
Finding alternative resources that better fit needs.
Lack of time to utilize the subscription.
Issues with customer service or support.
Simplifying finances by reducing the number of subscriptions.
Technical issues with accessing content.
Changing family needs or priorities for educational resources.
My Signing Time Refund Script
Script
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Dear My Signing Time, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
My Signing Time Refund Policy
My Signing Time allows members to cancel their subscription at any time through their account settings. Upon cancellation, access to the content will continue until the end of the current billing cycle, after which no further charges will apply.
The Easiest Way to Get a My Signing Time Refund
If you're frustrated trying to cancel your subscription, membership, or bill from My Signing Time—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.
Frequently Asked Questions
Be cautious of any hidden clauses that may tie you into a longer commitment or impose early cancellation fees. Some subscription services like My Signing Time might require you to give notice a certain number of days before the billing cycle ends, making it tricky to cancel at the last minute. Always read the fine print thoroughly to avoid unexpected charges.
Financial constraints due to unexpected expenses.
Infrequent use of the service or platform.
Content not meeting expectations.
Change in circumstances, such as relocation or lifestyle changes.
Finding alternative resources that better fit needs.
Lack of time to utilize the subscription.
Issues with customer service or support.
Simplifying finances by reducing the number of subscriptions.
Technical issues with accessing content.
Changing family needs or priorities for educational resources.
Account Email Address
Account Password
Subscription Type
Last Payment Date
Payment Method Used
Reason for Cancellation
Contact Information
Confirmation of Cancellation Request
Any Promo Codes or Discounts Applied
Customer Support Contact Information
Before cancelling your My Signing Time subscription, be aware that you'll lose access to a wide array of instructional videos that teach sign language to young children, as well as bonus content like songs and interactive lessons. Additionally, consider the potential impact on your child's communication skills and engagement, as these resources are designed to foster learning in a fun way. If you're cancelling due to financial reasons, check if there are any promotions or discounts available that might make the subscription more manageable. Lastly, remember to review the cancellation policy; it might affect your billing cycle or any remaining content access.
My Signing Time allows members to cancel their subscription at any time through their account settings. Upon cancellation, access to the content will continue until the end of the current billing cycle, after which no further charges will apply.
To cancel your subscription on My Signing Time, you will need your password. If you can't remember it, you can easily reset it by visiting [this link](https://mysigningtime.com/reset-password). Once you reset your password, you can log in and proceed with the cancellation process.
The cancellation process typically takes about 5 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your My Signing Time subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your My Signing Time account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel My Signing Time online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
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¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
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