The Ultimate Step by Step Guide to Cancelling a mybody Subscription or Membership (mybody.health)
By
Bella K.
|
Published
July 17, 2025
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Updated
July 1, 2025
MyBody.health helps you with personalized weight loss management through an app and website where you get individual meal plans and healthy diet support. They offer subscriptions that automatically renew unless you cancel, with options for 1, 3, 6, or 12 months, starting at about $33 per month and going up depending on the length of the subscription. Along with digital meal plans, they also sell supplements and other health products online. So, if you see a charge from them, it’s likely for your ongoing subscription to their weight loss and meal planning service.
The cancellation process for MyBody depends on where the subscription was purchased, which can slightly complicate the process, but overall it is straightforward if users follow the instructions to log into their account or use the platform where they purchased the subscription (App Store or Google Play). The need to ensure users do not just delete the app but properly cancel can add some confusion, but the availability of clear instructions and customer support lowers the difficulty.
Estimated Time
On average, it takes 10 minutes0010 minutes to cancel a mybody subscription.
Be persistent: Sometimes the cancel option is hidden or glitches out; refreshing or trying multiple times can reveal it.
Message support directly: If the cancel button is unavailable, contacting customer support via message can get a quick response.
Avoid giving reasons for cancellation: Simply state you want to cancel without justifying or explaining, as this prevents the company from trying to retain you with offers.
Expect retention offers: Be prepared for discounts, free products, or paused memberships offered to keep you subscribed, but stay firm if you want to cancel.
Cancel immediately after signing up if you want to avoid charges: You often get access for the paid period even if you cancel right away.
Timing matters: Cancel just before the next billing cycle or when you no longer intend to use the service; cancelling late can lead to unwanted charges.
Use escalation if needed: If basic cancellation attempts fail, escalate by sending emails, using certified letters, or disputing charges with your bank.
Maintain a firm, clear language: Repeat clearly and calmly that you want to cancel without negotiation or debate.
Check for website quirks: Sometimes the cancellation interface is buggy or confusing; try different browsers or devices to access it.
Don’t engage with arguments or upsells: If contacted by retention agents, reply minimally and stay focused on ending the subscription.
Why Do People Request Refunds from mybody
Too expensive or financial constraints making membership unaffordable.
Lack of time due to busy schedules and family commitments.
Lack of motivation from plateaus or unmet fitness goals.
Not achieving fitness goals leading to dissatisfaction.
Lack of sense of community or feeling disconnected from other members.
Lack of diverse workouts or new experiences making the membership less appealing.
Poor customer service leading to frustration or dissatisfaction.
Relocation to a new area where the membership is not accessible.
Dissatisfaction with services provided by the organization.
Unmet expectations about what the membership would offer.
Membership not being used because members find other ways to exercise for free or simply don't go.
mybody Refund Script
Script
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Dear mybody, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
mybody Refund Policy
MyBody (mybody.health) subscription cancellation depends on where you purchased the subscription: cancel via their website client.klinio.com if purchased on mybody.health, or cancel through App Store or Google Play platforms if purchased there. Deleting the app does not cancel the subscription, so you must confirm cancellation on the correct platform. Refunds are offered only for faulty products if claimed within 14 days with proof, with partial or full refunds possible; no refunds are controlled for purchases through Google Play or App Store, and disputes through credit card chargebacks are discouraged.
The Easiest Way to Get a mybody Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from mybody—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Frequently Asked Questions
You can typically cancel your MyBody (mybody.health) subscription at any time through the platform where you purchased it (their website, App Store, or Google Play). However, simply deleting the app does NOT cancel your subscription—you must follow the official cancellation steps and receive confirmation. There are no explicit contracts, lock-ins, or early-cancellation fees mentioned, but be sure to cancel properly to avoid continued billing.
Too expensive or financial constraints making membership unaffordable.
Lack of time due to busy schedules and family commitments.
Lack of motivation from plateaus or unmet fitness goals.
Not achieving fitness goals leading to dissatisfaction.
Lack of sense of community or feeling disconnected from other members.
Lack of diverse workouts or new experiences making the membership less appealing.
Poor customer service leading to frustration or dissatisfaction.
Relocation to a new area where the membership is not accessible.
Dissatisfaction with services provided by the organization.
Unmet expectations about what the membership would offer.
Membership not being used because members find other ways to exercise for free or simply don't go.
Account email address associated with the subscription
Username (if applicable)
Password for account login (required for online cancellations)
Access to the mybody.health portal (https://client.klinio.com) to manage or cancel the subscription
Details of how the subscription was purchased (via website, Apple App Store, or Google Play)
Order number or subscription reference (if available or required for manual/emailed requests)
Reason for cancellation (optional, but may be requested during the cancellation process or by support)
Access to registered email for cancellation confirmation and support communication
Support contact email (hello@mybody.health) if direct contact or manual assistance is needed
Before canceling your MyBody (mybody.health) subscription, understand that cancellation must be done through the platform where you purchased it (mybody.health website, App Store, or Google Play) and simply deleting the app does not cancel your subscription. Once canceled, you will lose access to all the personalized health tracking, workout plans, and weight loss assistance features that the subscription provided. If you also have additional workout subscriptions, note that canceling those independently does not affect the main MyBody subscription, so you need to cancel each separately if desired. For any cancellation issues, you should contact their support team via email or the request form for assistance.
MyBody (mybody.health) subscription cancellation depends on where you purchased the subscription: cancel via their website client.klinio.com if purchased on mybody.health, or cancel through App Store or Google Play platforms if purchased there. Deleting the app does not cancel the subscription, so you must confirm cancellation on the correct platform. Refunds are offered only for faulty products if claimed within 14 days with proof, with partial or full refunds possible; no refunds are controlled for purchases through Google Play or App Store, and disputes through credit card chargebacks are discouraged.
To cancel your MyBody (mybody.health) subscription, you do need your password to log in to your account at https://client.klinio.com. Once logged in with your username and password, you can view your subscription status and cancel it. If you've forgotten your password, you will need to reset it through the login page on that website. There is no phone or unauthenticated chat support available for cancellation without a password.
We've actually written a step by step guide on how to get a refund from mybody. Check it out!
The cancellation process typically takes about 5 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your mybody subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your mybody account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel mybody online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
No specific statement descriptors for charges from mybody (mybody.health) were found in the available search results or websites. It is likely that the descriptor could vary but no definitive list is publicly available.
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¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
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