The Ultimate Step by Step Guide to Cancelling a myiq Subscription or Membership (myiq.com)
By
Bella K.
|
Published
July 17, 2025
|
Updated
July 1, 2025
MyIQ.com is a company that offers online IQ tests and cognitive assessments to help people understand their intellectual potential. They provide subscription plans that include personalized IQ certificates, detailed cognitive analysis, and access to brain training tools and expert-led courses. The subscriptions auto-renew weekly or monthly, depending on the plan you pick, so if you see charges from them, it’s likely for continued access to these services and tools. It's a way to get clear insight into your cognitive abilities and work on improving them over time.
The cancellation process involves using a dedicated Cancellation Bot on the website, requiring only login with email and confirmation code, then selecting the cancellation option. This streamlined and clear process makes it relatively easy for users to cancel their subscription without unnecessary hurdles.
Estimated Time
On average, it takes 10 minutes0010 minutes to cancel a myiq subscription.
Use a credit card with limited funds to restrict payments, forcing the service to fail charging you if cancellation doesn't work.
Attempt cancellation through email, but expect mostly automated responses and non-functional support links.
Document every cancellation attempt with screenshots, email copies, and timestamps to support disputes.
Cancel payments directly through your bank or PayPal to stop future charges if the vendor's cancellation is ineffective.
Escalate by disputing charges with your bank or credit card company, explaining the scam-like behavior.
Change your card numbers after cancellation attempts to prevent recurring payments.
Use clear, firm language in emails stating your demand to cancel immediately and that any further charge attempts will be disputed.
Report the subscription scam on forums and official complaint websites to warn others and put pressure on the company.
Do not rely solely on the company’s cancellation tools as they are often deliberately confusing or non-functional.
Timing your cancellation at the end of a free trial and closely monitoring your account to catch charges early can help stop further billing.
Persist and be prepared for significant hassle—users report it can take multiple attempts and weeks to fully stop the subscription.
Why Do People Request Refunds from myiq
Unexpected subscription charges after paying for test results.
Difficulties in canceling subscriptions through the platform.
Unawareness of the subscription model at the time of sign-up or payment.
Subscription auto-renewals that continue charging without explicit ongoing consent.
Poor customer support in handling cancellation and refund requests.
Frustration with authorization process as some users feel they did not explicitly authorize recurring payments.
Change of mind or no longer needing the service leading to cancellation.
Concerns about refund policies or limited refund options after subscription activation.
myiq Refund Script
Script
Copy
Dear myiq, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
myiq Refund Policy
MyIQ's subscription cancellation policy allows you to cancel your membership through their Cancellation Bot by logging in with your email and confirmation code. After cancellation, you retain access to your subscription for the remainder of the period you have already paid for, and you will not be charged for the next subscription period.
The Easiest Way to Get a myiq Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from myiq—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Frequently Asked Questions
MyIQ allows you to cancel your subscription at any time using a Cancellation Bot or by contacting support. There are no early termination fees or lock-in contracts, but you will not receive refunds for any unused subscription time after cancellation; you keep access until the end of the paid period. Be aware that subscriptions auto-renew until canceled, so timely cancellation is necessary to avoid unwanted charges.
Unexpected subscription charges after paying for test results.
Difficulties in canceling subscriptions through the platform.
Unawareness of the subscription model at the time of sign-up or payment.
Subscription auto-renewals that continue charging without explicit ongoing consent.
Poor customer support in handling cancellation and refund requests.
Frustration with authorization process as some users feel they did not explicitly authorize recurring payments.
Change of mind or no longer needing the service leading to cancellation.
Concerns about refund policies or limited refund options after subscription activation.
Email address used to register the subscription or account
Confirmation code received upon subscribing or in confirmation emails
Access to the Cancellation Bot or self-service portal via myiq.com
Account login credentials (if needed to access the cancellation portal)
Support contact details (if unable to cancel via the self-service portal, for contacting customer support)
Before cancelling your MyIQ subscription, it's important to know that you will retain access to all subscription features for the remainder of the period you've already paid for. For example, if you cancel in the middle of a yearly subscription, you can continue using the service until the end of your subscription year without being charged for the next cycle. Once the paid period ends, you will lose access to all premium content and features included in your subscription. Additionally, canceling your subscription does not result in any refunds for the unused time you've paid for, so plan accordingly.
MyIQ's subscription cancellation policy allows you to cancel your membership through their Cancellation Bot by logging in with your email and confirmation code. After cancellation, you retain access to your subscription for the remainder of the period you have already paid for, and you will not be charged for the next subscription period.
You do need to log in to cancel your MyIQ subscription, but instead of a password, you use your email address and a confirmation code. This means a password is not strictly required, but you do need this confirmation code to proceed. If you don't have or forgot your code, typically you can request a new confirmation code via email on the login or cancellation page. You can start the cancellation process using the Cancellation Bot here: https://myiq.com/help/how-do-i-cancel-my-subscription
We've actually written a step by step guide on how to get a refund from myiq. Check it out!
The cancellation process typically takes about 5 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your myiq subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your myiq account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel myiq online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
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vary depending on specific circumstances.
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¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
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