The Ultimate Step by Step Guide to Cancelling a MyTime Subscription or Membership (mytime.com)
By
Bella K.
|
Published
September 12, 2025
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Updated
September 13, 2025
MyTime is a convenient platform that helps you book appointments for services like haircuts, massages, and fitness classes all in one place. They offer subscription options that let you enjoy regular services at a discounted rate, making it easy to budget for your favorite activities. If you're seeing a charge from them, it's likely for a subscription or a recent appointment you booked through their site. It's a handy way to manage your self-care and save some money while you do it!
Cancelling a subscription to MyTime requires navigating through their website and following specific instructions, which can somewhat complicate the process for not-so-tech-savvy users. While it's not overly difficult, some users might find it slightly time-consuming due to potential customer service interactions or misunderstandings.
Estimated Time
On average, it takes 10 minutes0010 minutes to cancel a MyTime subscription.
How to Cancel MyTime: Step by Step
If you purchased through MyTime.com:
Go to mytime.com and log in to your account.
Navigate to the Account Settings page by clicking on your profile icon.
Click on the Subscriptions tab.
Locate the subscription you wish to cancel.
Click on the Cancel Subscription button next to the listed subscription.
Follow the on-screen prompts to confirm the cancellation.
Check your email for a confirmation of cancellation.
If you purchased through Apple:
Open the Settings app on your device.
Tap on your Apple ID at the top of the menu.
Select Subscriptions.
Find the MyTime subscription in the list.
Tap on the subscription and then select Cancel Subscription.
Confirm the cancellation when prompted.
If you purchased through Google Play:
Open the Google Play Store app on your Android device.
Tap the Menu icon (three horizontal lines) in the top-left corner.
Select Subscriptions.
Locate your MyTime subscription and tap on it.
Tap Cancel Subscription.
Follow the instructions to complete the cancellation.
If you purchased through PayPal:
Log in to your PayPal account.
Go to the Settings (gear icon) in the top right corner.
Select Payments, then click on Manage automatic payments.
Find the MyTime subscription in the list of automatic payments.
Click on it and then select Cancel or Cancel Automatic Payments.
Confirm the cancellation when prompted.
If you purchased through a gift card:
Log in to your MyTime account on mytime.com.
Go to the Account Settings and then to Billing.
Contact customer support through the Help Center via the website for assistance in canceling your membership.
How to Contact MyTime
If you need assistance, here's how you can get in touch with MyTime's support team.
Call at Off-Peak Hours: Try calling early in the morning or late at night when wait times are shorter.
Be Polite but Firm: Start the conversation calmly, expressing your intention to cancel, but remain assertive throughout the call.
Prepare Your Information: Have your account details, membership number, and any relevant dates handy to expedite the process.
Ask for a Supervisor: If the first representative is unhelpful, don’t hesitate to ask to speak with a supervisor.
State Your Reasons: Mention specific reasons for cancellation, like lack of use or financial constraints, to encourage understanding.
Use the Email Option: Some users found emailing customer support with a clear and concise cancellation request effective.
Use Phrases Like “I Want to Cancel”: Be direct with your language to avoid ambiguity.
Check for Promotions: If trying to negotiate, bring up any tempting promotions you heard about recently.
Timing Matters: Call just before your billing cycle ends to avoid being charged one last time.
Document Everything: Keep a record of who you spoke to and what was discussed in case of future billing issues.
Be Persistent: If the cancellation isn’t completed on the first try, don’t get discouraged; follow up until it’s confirmed.
Look for Hidden Cancellation Options: Explore their website or app for any self-service cancellation features.
Ask About Confirmation: Always request written confirmation of your cancellation.
Why Do People Request Refunds from MyTime
High costs that don't fit their budget.
Not using the service frequently enough.
Unsatisfactory customer service experiences.
Lack of features they expected.
Changes in financial situation affecting their ability to pay.
Finding better alternatives or competitors.
Technical issues with the platform.
Negative experiences or reviews from others.
Difficulty in cancelling or managing the subscription.
Misunderstanding terms of the service.
Not meeting their needs or expectations.
Duplicated memberships across services.
Temporary changes in personal circumstances.
Seasonal users who no longer need it.
Perceived lack of value over time.
MyTime Refund Script
Script
Copy
Dear MyTime, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
MyTime Refund Policy
MyTime allows members to cancel their subscription at any time. Upon cancellation, members will retain access to their benefits until the end of the current billing cycle, but no refunds will be issued for prior payments.
The Easiest Way to Get a MyTime Refund
If you're frustrated trying to cancel your subscription, membership, or bill from MyTime—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.
Frequently Asked Questions
Be cautious with MyTime, as they may implement tactics like requiring a notice period for cancellations or making the process cumbersome, which can deter immediate action. Always check for hidden terms, such as early cancellation fees or automatic renewals, that could trap you into continuing the subscription longer than desired.
High costs that don't fit their budget.
Not using the service frequently enough.
Unsatisfactory customer service experiences.
Lack of features they expected.
Changes in financial situation affecting their ability to pay.
Finding better alternatives or competitors.
Technical issues with the platform.
Negative experiences or reviews from others.
Difficulty in cancelling or managing the subscription.
Misunderstanding terms of the service.
Not meeting their needs or expectations.
Duplicated memberships across services.
Temporary changes in personal circumstances.
Seasonal users who no longer need it.
Perceived lack of value over time.
Account Information: Username or email associated with the account
Subscription Type: Details regarding the specific subscription or membership
Payment Information: Last payment method used (credit card, PayPal, etc.)
Transaction ID: Reference number from the last payment or billing cycle
Cancellation Reason: Reason for cancellation (if required)
Contact Information: Phone number or alternate email for any follow-up
Timeframe: Current billing cycle end date or renewal date
Before cancelling your MyTime subscription, be aware that you'll lose access to exclusive member-only features, including discounts on services and priority booking. Additionally, any accumulated reward points may expire upon cancellation, so consider using those before you proceed. It's also important to check if you're locked into a contract that may incur a cancellation fee. Lastly, remember to review the cancellation policy, as some services might require advance notice or specific steps to complete the process.
MyTime allows members to cancel their subscription at any time. Upon cancellation, members will retain access to their benefits until the end of the current billing cycle, but no refunds will be issued for prior payments.
Yes, to cancel your MyTime subscription, you will need your password to access your account. If you’ve forgotten your password, you can reset it by visiting [this link](https://mytime.com/reset-password). If you need further assistance, MyTime also offers customer support options that may help you through the cancellation process.
The cancellation process typically takes about 10 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your MyTime subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your MyTime account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel MyTime online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
Editorial Note: The content on this site is provided for general informational purposes only and reflects the independent research, opinions, and editorial judgment of Chargeback’s team. While we strive to ensure accuracy and relevance, the information may contain errors, omissions, or become outdated. Nothing on this site constitutes legal, financial, or professional advice, and we do not guarantee the effectiveness or outcome of any guidance provided. Individual results may
vary depending on specific circumstances.
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¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
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