MyTrulyEssential offers health and wellness products like hydration shots and skin care items. They have a subscription service called "Subscribe to Save" where you can save 15% on every order and have the convenience of regular deliveries. You can pause, skip, or cancel the subscription anytime, and the payment is charged to your saved credit or debit card when your order processes. If you see charges from them, it's likely for a recurring subscription order you've set up.
Difficulty
12345678910
Easy Medium Very Hard
The website states clearly that subscriptions can be paused, skipped, or canceled anytime, implying an easy and straightforward process for consumers. Contact details and email support are provided for assistance, indicating that users can quickly manage their subscriptions without major obstacles.
Estimated Time
On average, it takes 10 minutes 00 10 minutes to cancel a mytrulyessential subscription.
How to Cancel mytrulyessential: Step by Step
If you purchased through MyTrulyEssential:
- Visit the MyTrulyEssential website.
- Scroll to the bottom of the homepage and click on the 'Contact Us' link.
- Use the provided contact methods to reach customer service:
- Call: (877) 500-7809
- Email: order@support.mytrulyessential.com
- Request cancellation of your subscription by providing the necessary information (such as your account details and order number).
- Follow any additional instructions given by customer service representatives.
If you need assistance, here's how you can get in touch with mytrulyessential's support team.
Tips and Tricks for Getting a mytrulyessential Refund
- Start cancellation attempts right after renewal to avoid additional billing cycles.
- Document all communication including emails, chat transcripts, and call records for escalation if needed.
- Use firm, clear language such as "I am formally requesting cancellation" and "Please confirm cancellation by email." Avoid ambiguous or apologetic wording.
- Escalate quickly if frontline customer service resists or ignores cancellation requests—ask for supervisors or management escalation.
- Time your cancellation request on weekdays during business hours to ensure timely human response rather than automated rejections.
- Explore multiple channels for cancellation—website, email, phone, and social media may all yield different outcomes.
- Be persistent and polite but assertive; repeated requests may be required to overcome cancellation barriers.
- Leverage threat of chargeback or dispute through bank or credit card if service persists despite cancellation requests.
- Report unfair or deceptive cancellation practices to consumer protection agencies if necessary to add pressure.
- Consider using virtual payment cards to control and limit subscription charges in the future.
Why Do People Request Refunds from mytrulyessential
- Bad product-customer fit: Customers sign up without fully understanding the solution or its benefits due to unclear marketing messaging or overpromising.
- Cost concerns: Membership fees or subscription costs may become burdensome or customers feel they're not getting enough value for the price.
- Lack of perceived value: Customers may feel they are not getting the benefits or results they expected from the subscription.
- Poor customer service or support: Unresponsive or unhelpful customer service can lead to dissatisfaction and cancellations.
- Subscription fatigue or overload: Customers may feel overwhelmed by too many subscriptions or recurring charges and want to reduce them.
- Change in personal circumstances: Financial changes, lifestyle changes, or changed priorities can lead to cancellations.
- Complicated cancellation process: If difficult to cancel, customers might leave frustrated but if they can easily cancel, they might decide to leave for convenience.
- Product or service did not meet expectations: Quality issues or the subscription not delivering on promised features can be reasons for cancellation.
- No flexibility in subscription plans: Customers want options to modify or pause their subscriptions to better fit their needs.
- Privacy or security concerns: Worries about data handling or privacy can cause customers to cancel subscriptions.
mytrulyessential Refund Script
Script
Copy
Dear mytrulyessential, Support,
I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience.
Thank you for your attention to this matter. I look forward to your prompt response.
Best regards,
mytrulyessential Refund Policy
MyTrulyEssential's subscription policy allows members to pause, skip, or cancel their subscription anytime. Order cancellations are only possible if requested within 24 hours of placing the order; after that, the order will be processed and shipped as normal. For returns, unopened products can be returned within 30 days with proof of purchase, and damaged or incorrect products can be returned with a prepaid shipping label for a full refund.
The Easiest Way to Get a mytrulyessential Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from mytrulyessential—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
MYTRULYESS MYTRUESS MYTRUESS.COM MYTRULYESSENTIAL MYTRULYESSENTIAL.COM
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.