Napkin at napkin.one is a simple tool that helps you manage your subscriptions all in one place. It keeps track of all the services you’re signed up for, like streaming or meal deliveries, and sends you reminders for upcoming bills so you never miss a payment. Plus, it shows you where you might save money by canceling things you don’t use anymore. If you see a charge from them, it’s probably for keeping your subscription details organized!
Difficulty
12345678910
Easy Medium Very Hard
Cancelling a subscription to Napkin is relatively straightforward, requiring only a few steps through their website. However, some users may encounter minor difficulties navigating the cancellation process.
Estimated Time
On average, it takes 10 minutes 00 10 minutes to cancel a Napkin subscription.
How to Cancel Napkin: Step by Step
If you purchased through napkin.one:
- Visit the napkin.one website.
- Log in to your account using your credentials.
- Navigate to the Account Settings section.
- Click on Subscriptions or Billing.
- Select the Active subscription you wish to cancel.
- Click on the Cancel Subscription option.
- Follow any on-screen prompts to confirm your cancellation.
- You will receive a confirmation email regarding the cancellation.
If you purchased through Apple:
- Open the Settings app on your device.
- Tap on your name at the top of the screen.
- Select Subscriptions.
- Find and select the Napkin subscription.
- Tap on Cancel Subscription.
- Confirm the cancellation when prompted.
If you purchased through Google Play:
- Open the Google Play Store app.
- Tap on the profile icon in the top right corner.
- Select Subscriptions.
- Find the Napkin subscription.
- Tap on Cancel Subscription.
- Follow the prompts to complete the cancellation.
If you purchased through PayPal:
- Log in to your PayPal account.
- Go to Settings (the gear icon).
- Select Payments and then Manage Automatic Payments.
- Find and select the Napkin subscription.
- Click on Cancel or Cancel Subscription.
- Confirm the cancellation when prompted.
If you need assistance, here's how you can get in touch with Napkin's support team.
Phone
The phone is not available.
Tips and Tricks for Getting a Napkin Refund
- Document everything related to your subscription, including dates, emails, and any correspondence.
- Use clear and direct language when contacting customer support; avoid ambiguous phrases.
- Try to contact customer support during off-peak hours to reduce wait times.
- Ask for a supervisor if the first representative cannot help; escalation can lead to better resolutions.
- Be persistent; if you’re not getting the response you want, don’t hesitate to follow up multiple times.
- Mention any promotions you received when signing up to leverage potential discounts that could convince them to keep you.
- Try cancelling via different channels, such as online chat, email, or phone, depending on which has worked for others.
- Check for any hidden cancellation fees before proceeding and mention them if applicable.
- Be polite but firm in your request; a respectful tone can yield better results.
- If offered a retention deal, express interest but make it clear you still want to cancel before accepting any offers.
Why Do People Request Refunds from Napkin
- Cost - Unable to afford the subscription.
- Lack of usage - Rarely or never use the service.
- Service dissatisfaction - Not happy with the quality or offerings.
- Technical issues - Frequent glitches or problems accessing the service.
- Change in needs - No longer require the service due to changing circumstances.
- Better alternatives - Found a more appealing or cost-effective option.
- Customer service - Poor support or responsiveness from the company.
- Personal reasons - Life changes such as moving or job loss.
- Overlapping services - Have multiple subscriptions that cover the same content.
- Inactivity - No longer interested in the type of content or service provided.
Napkin Refund Script
Script
Copy
Dear Napkin, Support,
I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience.
Thank you for your attention to this matter. I look forward to your prompt response.
Best regards,
Napkin Refund Policy
Napkin offers a flexible cancellation policy, allowing members to cancel their subscription at any time without incurring additional fees. Once canceled, members retain access to their subscription benefits until the end of the current billing cycle.
The Easiest Way to Get a Napkin Refund
If you're frustrated trying to cancel your subscription, membership, or bill from Napkin—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.
Start reclaiming your money today with Chargeback
Napkin Napkin One Napkin Payments Napkin Inc Napkin Subscription Napkin Billing Napkin Services Napkin.one
Editorial Note: The content on this site is provided for general informational purposes only and reflects the independent research, opinions, and editorial judgment of Chargeback’s team. While we strive to ensure accuracy and relevance, the information may contain errors, omissions, or become outdated. Nothing on this site constitutes legal, financial, or professional advice, and we do not guarantee the effectiveness or outcome of any guidance provided. Individual results may
vary depending on specific circumstances.
Chargeback is not affiliated with, endorsed by, or sponsored by any of the companies, brands, or services mentioned on this site. All trademarks, service marks, and logos are the property of their respective owners and are used here solely for identification and informational purposes, consistent with principles of fair use.
Use of our site and tools does not create a professional or client relationship and does not guarantee any particular result. We encourage users to do their own research and consult with qualified professionals when making decisions.
.svg)
.svg)
.svg)
.svg)
.png)
