How to Cancel a National Crime Search Subscription
The Ultimate Step by Step Guide to Cancelling a National Crime Search Subscription or Membership (nationalcrimesearch.com)
By
Bella K.
|
Published
September 14, 2025
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Updated
September 15, 2025
National Crime Search is a service that helps you check criminal records and background information on individuals. They offer subscriptions that let you access this data whenever you need it, which can be really useful if you’re considering hiring someone or just want to stay informed. If you see a charge from them, it’s likely for a monthly or yearly subscription to keep using their services.
It can be somewhat challenging due to the potential need for direct communication with customer service and navigating the cancellation process. Users may encounter unclear instructions or hidden cancellation options, adding to the difficulty.
Estimated Time
On average, it takes 10 minutes0010 minutes to cancel a National Crime Search subscription.
How to Cancel National Crime Search: Step by Step
If you purchased through a credit or debit card directly on nationalcrimesearch.com:
Log in to your account on nationalcrimesearch.com.
Go to the Account Settings section.
Select Subscription Details.
Click on Cancel Subscription.
Follow the prompts to confirm your cancellation.
If you purchased through PayPal:
Log in to your PayPal account.
Go to the Settings (gear icon).
Select Payments.
Click on Manage automatic payments.
Find National Crime Search in the list and select it.
Click Cancel to stop future payments.
If you purchased through Google Play:
Open the Google Play Store app.
Tap the profile icon in the top right corner.
Select Payments & subscriptions.
Tap on Subscriptions.
Locate National Crime Search and select it.
Tap Cancel subscription and follow the instructions.
If you purchased through Apple App Store:
Open the Settings app on your device.
Tap your name at the top of the screen.
Select Subscriptions.
Find National Crime Search and tap on it.
Tap Cancel Subscription and confirm your choice.
If you purchased through a third-party service:
Visit the website of the third-party service you used for the purchase.
Log in to your account.
Find the section for Billing or Subscriptions.
Locate your subscription to National Crime Search.
Select Cancel and follow any additional instructions provided.
How to Contact National Crime Search
If you need assistance, here's how you can get in touch with National Crime Search's support team.
Tips and Tricks for Getting a National Crime Search Refund
Document Everything: Keep a record of all interactions, including dates and times of calls or chats.
Be Ready with Your Information: Have your account details, subscription info, and any previous correspondence ready before contacting support.
Use Direct Contact Numbers: Instead of website forms, find direct phone numbers or emails for customer service.
Remain Calm and Polite: Approaching customer service reps with kindness can lead to better results.
Ask Specifically for Cancellation: Clearly state you want to cancel your subscription and ask for confirmation to avoid any misunderstandings.
Use the 'Escalate' Strategy: If met with resistance, ask to speak to a supervisor or higher authority.
Time Your Call: Call early in the morning or later in the evening when call volumes might be lower.
Mention Financial Hardship: If applicable, express that you're facing financial difficulties to strengthen your case for cancellation.
Leverage Social Media: Sometimes posting on platforms like Twitter or Facebook can prompt a quicker response.
Follow Up: If you don’t receive confirmation, follow up within a few days. Persistence can pay off.
Read the Fine Print: Look for any loopholes or clauses in your agreement that could facilitate an easier cancellation.
Use Cancellation Templates: Find online cancellation letter templates to ensure you include all necessary details.
Consider Chargebacks: If all else fails, consider disputing charges through your bank or credit card company.
Check for Confirmation Emails: After cancellation, always check your email for a confirmation to ensure your request was processed.
Why Do People Request Refunds from National Crime Search
Financial constraints leading to budget cuts.
Services not used frequently enough to justify the cost.
Lack of perceived value from the service provided.
Better alternatives found elsewhere for a lower cost.
Poor customer service experiences that diminish satisfaction.
Changing personal circumstances that affect the need for the service.
Difficulty cancelling or modifying the subscription.
Complexity of reporting or service features not meeting expectations.
Confusion over billing or unexpected charges.
Data security concerns regarding personal information.
Inability to access the service when needed.
Moving to a different location where service is unavailable.
Not enough updates or changes in the service.
Negative feedback from others regarding the service's effectiveness.
Dissatisfaction with the information accuracy or reliability.
National Crime Search Refund Script
Script
Copy
Dear National Crime Search, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
National Crime Search Refund Policy
National Crime Search allows members to cancel their subscription at any time through their account settings or by contacting customer support. To ensure no further charges, cancellations should be made before the next billing cycle. Members are encouraged to review the terms for any specific conditions related to refunds.
The Easiest Way to Get a National Crime Search Refund
If you're frustrated trying to cancel your subscription, membership, or bill from National Crime Search—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.
Frequently Asked Questions
Be cautious, as National Crime Search may employ tactics like complicated cancellation processes or require users to navigate multiple pages to cancel. Additionally, watch for potential terms that could impose early cancellation fees or lock-in agreements, which may trap you into longer commitments than anticipated. Always read the fine print before subscribing to understand your rights and any potential penalties.
Financial constraints leading to budget cuts.
Services not used frequently enough to justify the cost.
Lack of perceived value from the service provided.
Better alternatives found elsewhere for a lower cost.
Poor customer service experiences that diminish satisfaction.
Changing personal circumstances that affect the need for the service.
Difficulty cancelling or modifying the subscription.
Complexity of reporting or service features not meeting expectations.
Confusion over billing or unexpected charges.
Data security concerns regarding personal information.
Inability to access the service when needed.
Moving to a different location where service is unavailable.
Not enough updates or changes in the service.
Negative feedback from others regarding the service's effectiveness.
Dissatisfaction with the information accuracy or reliability.
Account Number
Email Address associated with the account
Full Name on the account
Billing Address used for the account
Phone Number associated with the account
Reason for Cancellation
Last Payment Date
Subscription Plan details
Confirmation of Cancellation Request
Before cancelling your National Crime Search subscription, be aware that you will lose access to vital features such as comprehensive background checks, real-time crime data, and the ability to monitor ongoing criminal activities. Additionally, consider whether you’re in the middle of an important search or project, as cancelling could disrupt your access to critical information. Lastly, check the cancellation policy for any potential fees or notice requirements to ensure a smooth process.
National Crime Search allows members to cancel their subscription at any time through their account settings or by contacting customer support. To ensure no further charges, cancellations should be made before the next billing cycle. Members are encouraged to review the terms for any specific conditions related to refunds.
To cancel your subscription with National Crime Search, you will need your password to verify your identity. If you’ve forgotten your password, you can reset it using this link: [Reset Password](https://nationalcrimesearch.com/reset-password). If you have any difficulties, you can also reach out to their support team for assistance.
The cancellation process typically takes about 15 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your National Crime Search subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your National Crime Search account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel National Crime Search online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
National Crime Search May Show Up On Your Statement As:
NATIONAL CRIME SEARCH NCS INC NCRIMESEARCH NATIONALCRIMESRCH NCS SERVICES NC SEARCH CRIMESEARCH NCS REPORTS NATIONAL CRIME NC SEARCH LLC
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vary depending on specific circumstances.
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¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
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