How to Cancel a National Geographic Kids Subscription
The Ultimate Step by Step Guide to Cancelling a National Geographic Kids Subscription or Membership (kids.nationalgeographic.com)
By
Bella K.
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Published
August 11, 2025
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Updated
August 12, 2025
National Geographic Kids is a fun website where kids can explore amazing facts about animals, science, adventure, and different cultures through games, videos, and articles. They offer a subscription service that gives access to their magazine and extra online content, which is why you might see a charge on your bill. It’s a great way for kids to learn and get excited about the world around them!
Cancelling a subscription to National Geographic Kids is relatively straightforward but may require navigating through their website. Some users might find it slightly confusing to locate the cancellation options, but it is generally not a lengthy process.
Estimated Time
On average, it takes 10 minutes0010 minutes to cancel a National Geographic Kids subscription.
How to Cancel National Geographic Kids: Step by Step
If you purchased through the National Geographic Kids website:
Tips and Tricks for Getting a National Geographic Kids Refund
Call rather than email: Speaking to a representative directly often yields better results than written requests.
Do it during business hours: Timing your cancellation attempt when customer service is less busy can lead to quicker resolutions.
Be polite but assertive: A friendly tone will go a long way, but be firm about your intention to cancel.
Gather your account information: Have your account details handy to streamline the conversation and appear organized.
Ask for a supervisor: If your initial contact is not helpful, request to speak with a supervisor who may have more authority.
Use specific cancellation language: Phrases like "I want to cancel my subscription" are clear and leave no room for misunderstanding.
Stay persistent: If met with resistance, reiterate your request calmly and keep pushing for the cancellation.
Follow up in writing: If you cancel over the phone, send a follow-up email to confirm the cancellation for your records.
Use cancellation loopholes: Some users report success by stating they are not using the service enough or have financial constraints.
Explore cancellation offers: Sometimes, representatives may offer a reduced rate or promotional deal to keep you subscribed, which you can gracefully decline.
Why Do People Request Refunds from National Geographic Kids
Cost concerns, wanting to save money.
Lack of usage or engagement with the content.
Content changes that no longer appeal to interests.
Technical issues with the website or app.
Preference for free content available elsewhere.
Age-appropriate content outgrowing the target audience.
Relocation or changes in family circumstances.
Inadequate customer support experiences.
Disappointment with the quality of magazines or materials.
Switching to alternative subscriptions with better value.
National Geographic Kids Refund Script
Script
Copy
Dear National Geographic Kids, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
National Geographic Kids Refund Policy
National Geographic Kids allows members to cancel their subscription at any time through their online account or by contacting customer service. Subscriptions typically renew automatically, but users can manage their preferences to stop renewal before the next billing cycle. Any unused portion of the subscription is generally non-refundable.
The Easiest Way to Get a National Geographic Kids Refund
If you're frustrated trying to cancel your subscription, membership, or bill from National Geographic Kids—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.
Frequently Asked Questions
Be cautious, as National Geographic Kids may have terms that make cancellation less straightforward. It's common for subscriptions to have specific cancellation windows or require you to navigate multiple steps through their website, which can be frustrating. Always check for any clauses about early cancellation fees or commitments that might lock you in longer than expected.
Cost concerns, wanting to save money.
Lack of usage or engagement with the content.
Content changes that no longer appeal to interests.
Technical issues with the website or app.
Preference for free content available elsewhere.
Age-appropriate content outgrowing the target audience.
Relocation or changes in family circumstances.
Inadequate customer support experiences.
Disappointment with the quality of magazines or materials.
Switching to alternative subscriptions with better value.
Account Email Address
Account Password
Subscription Type (annual, monthly, etc.)
Billing Information (credit card details, if applicable)
Reason for Cancellation
Confirmation Number (if applicable)
Phone Number (for customer support)
Mailing Address (if required)
Before cancelling your National Geographic Kids subscription, be aware that you'll lose access to a treasure trove of educational content, including stunning articles, videos, and interactive games that inspire curiosity about the world. Additionally, any ongoing special programs or events exclusive to subscribers may no longer be available to you. Remember to check if there are any cancellation fees or if you’ll be charged for the current billing cycle you’re in. Finally, consider whether you want to download any resources or materials before your subscription ends.
National Geographic Kids allows members to cancel their subscription at any time through their online account or by contacting customer service. Subscriptions typically renew automatically, but users can manage their preferences to stop renewal before the next billing cycle. Any unused portion of the subscription is generally non-refundable.
You'll need your password to cancel your National Geographic Kids subscription, as the cancellation process requires you to log into your account. If you've forgotten your password, you can reset it by visiting this link: https://kids.nationalgeographic.com/account/reset. Once you have access to your account, you can easily follow the cancellation steps.
The cancellation process typically takes about 10 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your National Geographic Kids subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your National Geographic Kids account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel National Geographic Kids online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
National Geographic Kids May Show Up On Your Statement As:
NAT GEO KIDS NATIONAL GEOGRAPHIC KIDS kids.nationalgeographic.com NAT GEO SUBSCRIPTION NAT GEO KIDS MEMBERSHIP NATIONAL GEOGRAPHIC NAT GEO KIDS ONLINE
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¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
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