Natural Cycles is a birth control app that helps you track your fertility naturally without hormones. To use it, you need an active subscription which can be either annual or monthly. The annual subscription comes with a free basal thermometer and is paid yearly, while the monthly subscription is paid each month and requires purchasing a thermometer separately if you want one. The subscription fee covers the service and helps keep the app running without selling user data, with automatic renewals unless canceled in advance.
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Natural Cycles provides a straightforward online cancellation process through the Manage account section of their website with clear steps and confirmation prompts. There is also an option to cancel via their chatbot, making it accessible and not overly complex for an average consumer.
Estimated Time
On average, it takes 10 minutes 00 10 minutes to cancel a Natural Cycles subscription.
How to Cancel Natural Cycles: Step by Step
If you purchased through naturalcycles.com:
- Go to the Manage account section of the Natural Cycles website.
- Log in with your email and password.
- Once in your profile, go to Billing > Plan > Cancel current subscription.
- In the popup screen asking you to confirm the cancellation, select Yes, please.
- Next, select the reason for your cancellation and click on Cancel subscription at the bottom of the screen.
- Once completed, you will see text confirming that your subscription is canceled and when your paid period ends below your subscription.
- It is also possible to cancel your subscription via Nat, the Chatbot.
If you purchased through Apple:
- Open the Settings app on your iPhone, iPad, or Apple Vision Pro.
- Tap your name.
- Tap Subscriptions.
- Tap the subscription you want to cancel.
- Tap Cancel Subscription.
If you purchased through Google Play:
- Make sure to sign in to the Google Account that has your subscriptions.
- Go to subscriptions in Google Play on your Android device.
- Select the subscription you want to cancel.
- Tap Cancel subscription.
- Follow the instructions provided.
If you need assistance, here's how you can get in touch with Natural Cycles's support team.
Tips and Tricks for Getting a Natural Cycles Refund
- Contact customer support repeatedly using different channels like email and in-app messaging until you get a response.
- Be clear and firm in your cancellation request, using direct language such as "I wish to cancel my subscription immediately."
- Request confirmation in writing to have proof of your cancellation request.
- Cancel before the renewal date to avoid being charged for the next billing cycle.
- Document all interactions including dates, times, and names of representatives you spoke with for escalation if needed.
- Use the app settings to cancel subscription first if possible, then follow up with customer support to ensure it's processed.
- If initially denied or ignored, escalate by escalating to a manager or mentioning potential dispute with your payment provider.
- Consider canceling through the payment platform (e.g., Apple App Store, Google Play Store) if the company is unresponsive.
- Try timing your cancellation request during business hours to get quicker responses and avoid delays over weekends or holidays.
- Stay polite but assertive to maintain professionalism while making it clear you want the subscription ended.
Why Do People Request Refunds from Natural Cycles
- Unauthorized or unexpected subscription renewals causing surprise charges
- Difficulty obtaining refunds due to a strict no-refund policy
- Being charged despite canceling the subscription
- Automatic renewals without proper reminders or warnings
- Price increases without clear notification or consent
- Issues with customer service, including lack of live agents and only chatbot interaction
- Problems managing subscriptions via the app or website, including removing payment methods
- Frustration over miscarriage of communications about terms, renewals, and cancellation processes
- Concerns about product effectiveness such as inaccurate period predictions
- Equipment or thermometer issues adding to dissatisfaction
- Financial reasons like trying to save money
Natural Cycles Refund Script
Script
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Dear Natural Cycles, Support,
I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience.
Thank you for your attention to this matter. I look forward to your prompt response.
Best regards,
Natural Cycles Refund Policy
Natural Cycles subscriptions renew automatically unless canceled at least 24 hours before the renewal date. To cancel, users must log into their account on the website, navigate to Billing > Plan > Cancel current subscription, and confirm cancellation; cancellations through the Apple App Store must be done via the phone settings. No refunds are given for subscriptions, and users can continue using the app until the paid period ends after cancellation.
The Easiest Way to Get a Natural Cycles Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from Natural Cycles—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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