Near is a company that helps businesses reach their customers more effectively using location data. They offer subscription plans that provide insights on where people go and what they like, which can help businesses improve their marketing. If you see a charge from Near, it’s likely related to a service a business is using to better connect with you and enhance your experience.
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Cancelling a subscription with Near typically involves a straightforward process through their account settings, but may require several steps. While not overly complicated, it can be slightly time-consuming for some users unfamiliar with the interface.
Estimated Time
On average, it takes 10 minutes 00 10 minutes to cancel a Near subscription.
How to Cancel Near: Step by Step
If you purchased through Near.net directly:
- Visit near.net and log into your account.
- Navigate to the Account Settings section.
- Click on Subscriptions.
- Locate the subscription you wish to cancel.
- Click on Cancel Subscription.
- Follow the prompts to confirm the cancellation.
- You will receive a confirmation email about your subscription cancellation.
If you purchased through Apple:
- Open the Settings app on your iOS device.
- Tap on your name at the top to access Apple ID settings.
- Select Subscriptions.
- Find and select the subscription for Near.
- Tap on Cancel Subscription.
- Follow the prompts to confirm the cancellation.
If you purchased through Google Play:
- Open the Google Play Store app on your device.
- Tap on the Menu icon (three horizontal lines).
- Select Subscriptions.
- Locate the subscription for Near.
- Tap on Cancel Subscription.
- Follow the instructions to confirm the cancellation.
If you purchased through a Third-party Payment Processor (e.g., PayPal):
- Log into your PayPal account.
- Go to Settings by clicking on the gear icon.
- Select Payments and then Manage Automatic Payments.
- Find the subscription for Near.
- Click on Cancel or Cancel Automatic Payments.
- Confirm the cancellation in the popup message.
If you purchased through a Gift Card:
- Visit near.net and log into your account.
- Navigate to Account Settings.
- Click on Gift Card Usage.
- Find the active gift card associated with your account.
- Review the transaction history to determine if cancellation is possible.
- Contact customer support through the Help section for further assistance.
If you need assistance, here's how you can get in touch with Near's support team.
Phone
The phone is not available.
Tips and Tricks for Getting a Near Refund
- Be direct: Start with a clear request to cancel the subscription rather than asking about policies.
- Use email: Some users find success by initiating cancellations through email instead of phone calls.
- Timing matters: Try to call during off-peak hours to reduce wait time and stress.
- State your reason: Mention if you’re dissatisfied or have financial constraints; this may prompt better offers or quick cancellations.
- Escalate if needed: If the representative isn't helpful, ask to speak with a supervisor to get more authority on the decision.
- Document everything: Keep records of all communications, including dates, times, and representative names.
- Persistent follow-up: If you don’t receive confirmation of cancellation, follow up regularly to ensure it’s processed.
- Watch out for offers: Be cautious if they offer discounts or extensions; stick to your cancellation plan.
- Check your billing cycle: Cancel just before the end of a billing cycle to avoid being charged for the next period.
- Use cancellation forms: If available, fill out official cancellation forms to have a clear trail.
- Leverage social media: Sometimes posting about your situation on platforms like Twitter can expedite the process.
- Stay calm and patient: Remaining polite and collected can often lead to better results than showing frustration.
Why Do People Request Refunds from Near
- High monthly fees that are no longer affordable.
- Lack of usage or benefits derived from the service.
- Inferior customer service experiences.
- Change in financial situation impacting budget priorities.
- Technical issues or software bugs affecting usability.
- Better options available from competitors.
- Content or features having diminished value.
- Personal reasons such as relocation or lifestyle changes.
- Difficulty managing multiple subscriptions and bills.
- Concerns about privacy or data security.
Near Refund Script
Script
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Dear Near, Support,
I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience.
Thank you for your attention to this matter. I look forward to your prompt response.
Best regards,
Near Refund Policy
Near.net allows members to cancel their subscription at any time, with the cancellation taking effect at the end of the current billing cycle. Members must provide notice of cancellation through their account settings to avoid being charged for the next billing period.
The Easiest Way to Get a Near Refund
If you're frustrated trying to cancel your subscription, membership, or bill from Near—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.
Start reclaiming your money today with Chargeback
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