The Ultimate Step by Step Guide to Cancelling a Neon City Records Subscription or Membership (neoncityrecords.com)
By
Bella K.
|
Published
September 5, 2025
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Updated
September 6, 2025
Neon City Records is a cool platform for music lovers where you can subscribe to access a wide range of songs and albums. They offer different subscription plans, making it easy for you to enjoy unlimited music streaming or download tracks. If you see a billing from them, it's likely for your monthly subscription, giving you great tunes whenever you want!
While the cancellation process is relatively straightforward, some users may encounter minor hassles such as navigating through multiple menus or waiting for customer support. Overall, it is not excessively difficult, but it may take a little time and patience to complete the process.
Estimated Time
On average, it takes 10 minutes0010 minutes to cancel a Neon City Records subscription.
How to Cancel Neon City Records: Step by Step
If you purchased through the Neon City Records website:
Visit neoncityrecords.com.
Log in to your account using your registered email and password.
Go to the Account Settings section, typically found in the top right corner.
Select Subscriptions from the menu.
Locate the subscription you wish to cancel.
Click on the Cancel Subscription button next to the relevant subscription.
A confirmation prompt may appear. Review the details and click Confirm Cancellation.
You will receive an email confirmation of your cancellation. Keep this for your records.
If you purchased through Apple (App Store):
Open the Settings app on your device.
Select your name at the top of the screen.
Tap on Subscriptions.
Find the Neon City Records subscription.
Tap on the subscription and then select Cancel Subscription.
Confirm the cancellation when prompted.
If you purchased through Google Play:
Open the Google Play Store app.
Tap on the profile icon in the top right corner.
Select Payments & subscriptions.
Tap on Subscriptions.
Locate your Neon City Records subscription.
Tap on the subscription and select Cancel Subscription.
Follow the prompts to confirm your cancellation.
If you purchased through PayPal:
Log in to your PayPal account.
Navigate to the Profile icon (gear icon) at the top right.
Select Payments on the left side menu.
Click on Manage automatic payments.
Find the Neon City Records entry.
Click on it and then select Cancel.
Confirm the cancellation when prompted.
How to Contact Neon City Records
If you need assistance, here's how you can get in touch with Neon City Records's support team.
Tips and Tricks for Getting a Neon City Records Refund
Be Direct: Clearly state that you want to cancel your subscription in the first sentence to avoid unnecessary back and forth.
Use Email: If possible, cancel via email—it's often harder for them to play hardball in writing.
Timing is Key: Contact them right before your billing cycle ends to ensure you don’t get charged another month.
Escalate if Necessary: If the first customer service rep is unhelpful, politely ask to speak to a supervisor.
Document Everything: Keep records of all communications, including dates and times, to use as leverage if they push back.
Stay Calm: Keep your tone polite; aggressive behavior often leads to resistance from customer service agents.
Leverage Social Media: If you face difficulties, posting on their social media can sometimes expedite the process due to public visibility.
Use Cancellation Triggers: Mention dissatisfaction with the service or financial constraints to prompt a smoother cancellation.
Ask About Alternatives: Sometimes asking about downgrading options or freezing your account can lead to an easier cancellation process.
Follow Up: If you don’t receive confirmation of cancellation, follow up to ensure it’s processed correctly.
Why Do People Request Refunds from Neon City Records
High costs: Monthly fees are becoming unaffordable.
Lack of new content: Limited updates in music selection.
Poor customer service: Unsatisfactory response times or assistance.
Technical issues: Frequent bugs or app malfunctions.
Redundant services: Other subscriptions offer similar or better content.
Change in personal circumstances: Relocation, job loss, or financial hardships.
Content removal: Favorite artists or albums no longer available.
Better alternatives: Discovering a more appealing service.
Not using the service: Realization that the subscription isn't utilized as expected.
Gift expiration: Membership originally purchased as a gift ends.
Neon City Records Refund Script
Script
Copy
Dear Neon City Records, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
Neon City Records Refund Policy
Neon City Records offers a flexible membership subscription that allows you to cancel at any time without incurring additional fees. To cancel your subscription, simply log into your account and follow the cancellation process outlined in your account settings. Any charges for the current billing period will remain, but you will not be billed for subsequent periods.
The Easiest Way to Get a Neon City Records Refund
If you're frustrated trying to cancel your subscription, membership, or bill from Neon City Records—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.
Frequently Asked Questions
Be cautious, as Neon City Records may implement hurdles like requiring you to navigate through multiple menus or providing an overwhelming amount of information before allowing you to cancel your subscription. Read the fine print carefully; there could be hidden terms or penalties for early cancellation, which can trap you in a longer commitment than anticipated. Always check for auto-renewal clauses that might affect your ability to cancel easily.
High costs: Monthly fees are becoming unaffordable.
Lack of new content: Limited updates in music selection.
Poor customer service: Unsatisfactory response times or assistance.
Technical issues: Frequent bugs or app malfunctions.
Redundant services: Other subscriptions offer similar or better content.
Change in personal circumstances: Relocation, job loss, or financial hardships.
Content removal: Favorite artists or albums no longer available.
Better alternatives: Discovering a more appealing service.
Not using the service: Realization that the subscription isn't utilized as expected.
Gift expiration: Membership originally purchased as a gift ends.
Account Email: The email address associated with your subscription.
Username: Your account username or ID, if applicable.
Subscription Type: Details of the specific subscription or service you wish to cancel.
Billing Information: The payment method used for the subscription (credit card, PayPal, etc.).
Last Payment Date: When your last payment was processed.
Cancellation Reason: Any reason for cancellation, if required.
Customer Support Contact: Phone number or email for customer service assistance.
Confirmation of Cancellation: Expectation of a confirmation email or message after cancellation.
Before cancelling your Neon City Records subscription, be aware that you will lose access to exclusive music releases, member-only events, and special discounts on merchandise. Additionally, any playlists you have created or saved tracks may no longer be accessible. It's also important to check for any potential cancellation fees or the remaining time on your current billing cycle, as you might not receive a refund for unused days.
Neon City Records offers a flexible membership subscription that allows you to cancel at any time without incurring additional fees. To cancel your subscription, simply log into your account and follow the cancellation process outlined in your account settings. Any charges for the current billing period will remain, but you will not be billed for subsequent periods.
To cancel your subscription with Neon City Records, you'll need your password to access your account settings. If you've forgotten your password, you can reset it by visiting [this link](https://neoncityrecords.com/reset-password). Unfortunately, they do not offer options like phone support or chat assistance for cancellation, so be sure to have your password handy!
The cancellation process typically takes about 5 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your Neon City Records subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your Neon City Records account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel Neon City Records online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
Neon City Records May Show Up On Your Statement As:
Neon City Records Neon City NeonCityRecords.com Neon City Rec NeonCity NCity Records NCRecords Neon C. Records NCR.com NeonMusic.com
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¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
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