New Things Lab is a cool service that helps you discover and try out new products and experiences. They offer subscriptions, so you can get regular deliveries of exciting items right to your door, while also helping you manage your billing easily. If you see a charge from them, it’s likely for a subscription you signed up for, bringing you fresh surprises every month!
Difficulty
12345678910
Easy Medium Very Hard
The cancellation process is relatively straightforward but may require navigating through account settings or contacting customer support. This could lead to some frustration if there are unclear instructions or if the user experiences delays.
Estimated Time
On average, it takes 10 minutes 00 10 minutes to cancel a New Things Lab subscription.
How to Cancel New Things Lab: Step by Step
If you purchased through newthingslab.com:
- Visit newthingslab.com.
- Log in to your account using your email and password.
- Navigate to the Account Settings page.
- Select the Subscriptions tab.
- Find the subscription you wish to cancel.
- Click on the Cancel Subscription button next to the service.
- Follow the prompts to confirm your cancellation.
If you purchased through Apple:
- Open the Settings app on your iPhone or iPad.
- Tap on your Name at the top of the screen.
- Select Subscriptions.
- Locate and select the New Things Lab subscription.
- Tap on Cancel Subscription.
- Confirm the cancellation in the pop-up dialog.
If you purchased through Google Play:
- Open the Google Play Store app.
- Tap on the Menu icon (three horizontal lines).
- Select Subscriptions.
- Find and tap on the New Things Lab subscription.
- Tap on Cancel Subscription.
- Confirm the cancellation in the pop-up dialog.
If you purchased through PayPal:
- Log in to your PayPal account.
- Click on Settings (gear icon) in the top right corner.
- Select Payments from the menu.
- Click on Manage automatic payments.
- Find the New Things Lab subscription in the list.
- Click on it, then select Cancel.
- Confirm the cancellation.
If you need assistance, here's how you can get in touch with New Things Lab's support team.
Phone
The phone is not available.
Tips and Tricks for Getting a New Things Lab Refund
- Start the cancellation process early in the billing cycle to avoid being charged again.
- Use polite but firm language when contacting support; remain calm even if the representative is unhelpful.
- Document all interaction, including dates, times, and names of representatives for reference.
- Ask for a supervisor if you feel your request isn’t being prioritized or if the first representative seems unhelpful.
- Specify you want to cancel all services immediately rather than just inquire about cancellation options.
- Request confirmation of cancellation in writing to ensure there are no future charges.
- Check for any free trial periods or promotional rates that may expire soon and plan to cancel before they roll into a paid plan.
- Look for discount offers that might make retention options appealing, but don’t be swayed if you're set on cancelling.
- Consider using their online chat feature if available; often, agents on chat may be more helpful.
- Cancel during non-peak hours for better wait times and potentially more attentive service.
- Be ready to explain why you’re cancelling; this sometimes prompts offers to retain you.
- Utilize social media to reach out; sometimes public comments can expedite the cancellation process.
- If you get a sales pitch during cancellation, stick to your reason for cancelling to avoid getting sidetracked.
- Keep an eye on your bank statements to ensure no unexpected charges occur after cancellation.
- Always check their FAQ or community forums for any common issues or tips others have found helpful.
Why Do People Request Refunds from New Things Lab
- Financial constraints making it difficult to maintain payments.
- Not using the service regularly enough to justify the cost.
- Quality of content did not meet expectations.
- Difficulty navigating the platform or service.
- Unexpected charges on the billing statement.
- Poor customer support experiences.
- Shifts in personal interest or hobbies.
- Availability of free alternatives or lower-cost options.
- Change in life circumstances affecting usage.
- Technical issues with the service or platform.
New Things Lab Refund Script
Script
Copy
Dear New Things Lab, Support,
I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience.
Thank you for your attention to this matter. I look forward to your prompt response.
Best regards,
New Things Lab Refund Policy
New Things Lab allows members to cancel their subscription at any time through their account settings. Cancellations will take effect at the end of the current billing cycle, ensuring members have access to the service until then. Please note that any fees already paid are non-refundable.
The Easiest Way to Get a New Things Lab Refund
If you're frustrated trying to cancel your subscription, membership, or bill from New Things Lab—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.
Start reclaiming your money today with Chargeback
NewThingsLab New Things Lab NTLAB NEWTHINGS NT LAB NewThingsLab.com
Editorial Note: The content on this site is provided for general informational purposes only and reflects the independent research, opinions, and editorial judgment of Chargeback’s team. While we strive to ensure accuracy and relevance, the information may contain errors, omissions, or become outdated. Nothing on this site constitutes legal, financial, or professional advice, and we do not guarantee the effectiveness or outcome of any guidance provided. Individual results may
vary depending on specific circumstances.
Chargeback is not affiliated with, endorsed by, or sponsored by any of the companies, brands, or services mentioned on this site. All trademarks, service marks, and logos are the property of their respective owners and are used here solely for identification and informational purposes, consistent with principles of fair use.
Use of our site and tools does not create a professional or client relationship and does not guarantee any particular result. We encourage users to do their own research and consult with qualified professionals when making decisions.
.svg)
.svg)
.svg)
.svg)
.png)
