The Ultimate Step by Step Guide to Cancelling a New Vitality Subscription or Membership (newvitality.com)
By
Bella K.
|
Published
August 11, 2025
|
Updated
August 12, 2025
New Vitality is a health and wellness company that offers a range of dietary supplements and products aimed at helping you feel your best. They provide convenient subscription services, so you can easily receive your favorite vitamins and supplements regularly without worrying about reordering. If you see a charge from them, it's likely for one of these ongoing deliveries that help support your health goals. Their products are designed for everyday people looking to boost their vitality and energy.
Cancelling a subscription with New Vitality can involve navigating their customer service processes, which may require multiple attempts or waiting times. Additionally, some users report challenges with understanding the cancellation policies clearly, adding to the difficulty.
Estimated Time
On average, it takes 10 minutes0010 minutes to cancel a New Vitality subscription.
How to Cancel New Vitality: Step by Step
If you purchased through newvitality.com:
Visit newvitality.com and log into your account.
Go to the Account Settings section.
Select Subscriptions from the menu.
Locate the subscription you wish to cancel.
Click on Cancel Subscription next to the subscription.
Follow the on-screen prompts to confirm cancellation.
You should receive a confirmation email regarding your cancellation.
If you purchased through PayPal:
Log into your PayPal account.
Click on Settings (gear icon) in the top right corner.
Choose Payments from the menu.
Click on Manage Automatic Payments.
Select New Vitality from the list of merchants.
Click on Cancel to stop future payments.
Check for a confirmation email from PayPal regarding the cancellation.
If you purchased through a credit card:
Contact your credit card issuer’s customer service.
Provide them with your account details and subscription info.
Request to dispute the recurring charge or to block future payments.
Follow their instructions to finalize the cancellation process.
Ask for a confirmation of the cancellation for your records.
If you purchased through Amazon:
Log into your Amazon account.
Navigate to Your Account and select Memberships & Subscriptions.
Find the New Vitality subscription in the list.
Click on Manage Subscription.
Select Cancel Subscription.
Follow the on-screen instructions to confirm the cancellation.
Look for an email confirmation from Amazon regarding the cancellation.
If you purchased through Apple (iOS):
Open the Settings app on your iPhone or iPad.
Tap on your name at the top of the screen.
Select Subscriptions.
Find the New Vitality subscription and tap on it.
Tap Cancel Subscription.
Confirm the cancellation request.
You will receive a confirmation via email from Apple.
If you purchased through Google Play:
Open the Google Play Store app on your device.
Tap the profile icon in the top right corner.
Select Payments & Subscriptions.
Go to Subscriptions.
Find the New Vitality subscription.
Tap on it, then select Cancel Subscription.
Follow the prompts to finalize the cancellation.
How to Contact New Vitality
If you need assistance, here's how you can get in touch with New Vitality's support team.
Contact Customer Service: Call the customer service number directly; many users report success when speaking to a representative.
Be Polite Yet Firm: Approach the conversation with a calm demeanor, stating clearly that you want to cancel.
Use Specific Language: Say "I want to cancel my subscription" instead of asking questions like "Can I cancel?" This indicates decisiveness.
Ask for Confirmation: Always request a confirmation email or number once the cancellation is processed to have proof.
Escalate if Necessary: If the first representative is unhelpful, ask to speak to a supervisor to get immediate attention.
Call Just Before Billing Cycles: Timing your call right before the next billing cycle can prevent further charges.
Utilize Social Media: Mention your cancellation on platforms like Twitter or Facebook; companies often respond quickly to public inquiries.
Document Everything: Keep records of all communications, including dates and names of representatives.
Be Persistent: If one method doesn’t work, try again at different times or through different channels (phone, email, chat).
Check for Hidden Fees: Inquire specifically about any potential fees associated with canceling to avoid surprises.
Why Do People Request Refunds from New Vitality
High costs compared to competitors.
Unsatisfactory results from products.
Difficulty cancelling or managing subscriptions.
Limited customer support options.
Change in personal finances requiring budget cuts.
Health conditions that no longer support product use.
Increased automatic renewals without clear notification.
Quality issues with received products.
Preference for natural remedies over supplements.
Changed fitness or health goals not aligned with offerings.
New Vitality Refund Script
Script
Copy
Dear New Vitality, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
New Vitality Refund Policy
New Vitality allows members to cancel their subscription at any time by logging into their account or contacting customer service. Cancellations take effect at the end of the current billing cycle, and customers are advised to review their subscription details for specific terms.
The Easiest Way to Get a New Vitality Refund
If you're frustrated trying to cancel your subscription, membership, or bill from New Vitality—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.
Frequently Asked Questions
Be cautious, as New Vitality may employ tactics like requiring a lengthy cancellation notice period or offering limited customer support options, making it challenging to cancel when desired. Additionally, watch for any hidden terms regarding auto-renewals or early cancellation fees that could lock you into the subscription longer than anticipated. Always read the fine print to avoid surprises.
High costs compared to competitors.
Unsatisfactory results from products.
Difficulty cancelling or managing subscriptions.
Limited customer support options.
Change in personal finances requiring budget cuts.
Health conditions that no longer support product use.
Increased automatic renewals without clear notification.
Quality issues with received products.
Preference for natural remedies over supplements.
Changed fitness or health goals not aligned with offerings.
Account Information: Your account number or username.
Subscription Type: The specific product or service you wish to cancel.
Billing Information: The credit card or payment method used for the subscription.
Contact Information: Your email address or phone number associated with the account.
Cancellation Reason: A reason for canceling, if required.
Purchase Date: The date you originally signed up for the subscription.
Terms and Conditions: Familiarity with the cancellation policy.
Last Invoice: A copy or reference to the latest invoice for verification.
Confirmation Request: Request for a confirmation email regarding the cancellation.
Before cancelling your New Vitality subscription, be aware that you will lose access to exclusive health and wellness content, including articles, videos, and personalized fitness plans. Additionally, any active discounts or promotional offers tied to your membership will be forfeited. Consider checking the cancellation policy for any fees or required notice periods, and if you're under a contract, keep in mind the potential penalties. Lastly, think about whether there are any ongoing sales or benefits that may be worth maintaining your subscription for.
New Vitality allows members to cancel their subscription at any time by logging into their account or contacting customer service. Cancellations take effect at the end of the current billing cycle, and customers are advised to review their subscription details for specific terms.
Yes, you will need your password to cancel your subscription with New Vitality. You can easily reset your password if you’ve forgotten it by visiting [this link](https://newvitality.com/password-reset). If you prefer, you can also reach out to their customer support for assistance, but having your password will streamline the cancellation process.
The cancellation process typically takes about 30 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your New Vitality subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your New Vitality account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel New Vitality online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
NEW VITALITY NEWVITALITY.COM NEWVITALITY NVIT NVITALITY NEWVITALITY INC NEW VITALITY INC.
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¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
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