The Ultimate Step by Step Guide to Cancelling a Newegg Subscription or Membership (newegg.com)
By
Bella K.
|
Published
August 19, 2025
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Updated
August 20, 2025
Newegg is an online retailer that specializes in electronics and computer parts, making it easy for tech enthusiasts to find and buy what they need. They also offer subscription services like Newegg Premier, which provides fast shipping and exclusive deals. If you see a bill from them, it might be for a recent purchase, a subscription renewal, or shipping fees for your latest gadget.
Cancelling a subscription with Newegg generally involves navigating through their account settings and may require contacting customer service for certain types of memberships. While not excessively difficult, it can take a bit of time to find the right options and confirm the cancellation.
Estimated Time
On average, it takes 10 minutes0010 minutes to cancel a Newegg subscription.
How to Cancel Newegg: Step by Step
If you purchased through Newegg.com:
Visit the Newegg website and log into your account.
Click on your username at the top right corner of the page.
Select Account Settings from the dropdown menu.
Look for the Subscriptions tab on the left sidebar.
Find the subscription you wish to cancel and click on Manage Subscription.
Click on the Cancel Subscription option.
Follow the prompts to confirm your cancellation.
If you purchased through the Newegg mobile app:
Open the Newegg mobile app on your device.
Tap on the Profile icon at the bottom right corner.
Select Account Settings.
Tap on Subscriptions.
Locate the subscription you want to cancel.
Tap on Manage, then select Cancel Subscription.
Confirm the cancellation by following the on-screen instructions.
If you purchased through PayPal:
Log into your PayPal account.
Go to the Settings section.
Select Payments, then click on Manage pre-approved payments.
Find Newegg from the list of approved payments.
Click on Newegg and select Cancel to stop the subscription.
If you purchased through Amazon:
Log into your Amazon account.
Go to Your Memberships and Subscriptions.
Find the Newegg subscription.
Click on Manage Subscription.
Select Cancel Subscription and confirm.
How to Contact Newegg
If you need assistance, here's how you can get in touch with Newegg's support team.
Be prepared: Gather all relevant information like account details and payment history before initiating the cancellation.
Use direct language: Clearly state you wish to cancel the subscription without unnecessary explanations.
Contact via live chat: Many users find that live chat representatives are quicker and more helpful than phone or email.
Escalate if needed: If the first representative is unhelpful, politely ask to speak with a supervisor or escalate the issue.
Timing matters: Try to initiate the cancellation at the beginning or end of the billing cycle to avoid complications.
Ask for confirmation: Request a confirmation email for the cancellation to ensure no future charges occur.
Be persistent: If the process stalls, follow up frequently until you receive confirmation.
Use social media: If all else fails, expressing your frustration on platforms like Twitter may prompt quicker responses.
Keep a record: Document all interactions and store any communication regarding the cancellation for future reference.
Be polite: Maintaining a courteous demeanor can lead to better responses from customer service reps.
Why Do People Request Refunds from Newegg
High **monthly fees** compared to competitors
Lack of **new product offerings** or updates
**Poor customer service** experiences
Difficulty in **canceling the subscription** or membership
**Unclear billing** practices, leading to unexpected charges
**Dissatisfaction** with product quality or selection
Change in **budget or financial priorities**
Moving to a location with **no shipping options** available
**Redundant** memberships or subscriptions
Preference for **local shopping** or alternatives
**Too many emails** or marketing communications
Newegg Refund Script
Script
Copy
Dear Newegg, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
Newegg Refund Policy
Newegg allows customers to cancel their memberships or subscriptions at any time, but cancellations must be requested before the next billing cycle to avoid being charged for the upcoming period. Refunds are not generally provided for partial months or unused services, and users should review specific terms related to their subscription plans for detailed information.
The Easiest Way to Get a Newegg Refund
If you're frustrated trying to cancel your subscription, membership, or bill from Newegg—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.
Frequently Asked Questions
Be aware that Newegg may employ tactics such as offering discounts for longer commitments or requiring you to navigate through multiple steps in their cancellation process, which can be frustrating. Always check the specific terms of your subscription, as they might include clauses that limit your ability to cancel immediately, or automatically renew, making it harder to break free without incurring fees. Keep an eye out for any fine print related to early-cancellation fees or specific notice requirements.
High **monthly fees** compared to competitors
Lack of **new product offerings** or updates
**Poor customer service** experiences
Difficulty in **canceling the subscription** or membership
**Unclear billing** practices, leading to unexpected charges
**Dissatisfaction** with product quality or selection
Change in **budget or financial priorities**
Moving to a location with **no shipping options** available
**Redundant** memberships or subscriptions
Preference for **local shopping** or alternatives
**Too many emails** or marketing communications
Account Login Credentials - Username and password for the Newegg account.
Order Number - The specific order number associated with the subscription or membership.
Email Address - The email linked to the account for confirmation.
Subscription Type - Details about the specific subscription or membership being canceled.
Billing Information - Credit card or payment method details used for the subscription.
Cancellation Policy - Understanding of the terms and conditions regarding cancellations.
Confirmation Notice - Any previous confirmation emails or messages related to the subscription.
Customer Service Contact - Phone number or email for Newegg’s customer support.
Timing of Cancellation - Information on when the cancellation should occur (e.g., billing cycle).
Documentation - Any relevant documentation that may be needed for support verification.
Before cancelling your Newegg subscription, be aware that you may lose access to exclusive member discounts, promotional offers, and early access to sales events. Additionally, consider any ongoing rewards points or benefits that could expire upon cancellation. It's also important to check the cancellation policy to avoid potential fees or complications, especially if you're within a trial period. Lastly, ensure that any active orders or shipments are not affected by your cancellation.
Newegg allows customers to cancel their memberships or subscriptions at any time, but cancellations must be requested before the next billing cycle to avoid being charged for the upcoming period. Refunds are not generally provided for partial months or unused services, and users should review specific terms related to their subscription plans for detailed information.
To cancel your Newegg subscription, you will need to log into your account, which requires your password. If you don’t remember your password, you can reset it using this link: [Reset Password](https://secure.newegg.com/Account/ResetPassword). Once you have access to your account, you can easily manage or cancel your subscription.
The cancellation process typically takes about 10 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your Newegg subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your Newegg account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel Newegg online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
Editorial Note: The content on this site is provided for general informational purposes only and reflects the independent research, opinions, and editorial judgment of Chargeback’s team. While we strive to ensure accuracy and relevance, the information may contain errors, omissions, or become outdated. Nothing on this site constitutes legal, financial, or professional advice, and we do not guarantee the effectiveness or outcome of any guidance provided. Individual results may
vary depending on specific circumstances.
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¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
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