Newport Academy focuses on helping young people struggling with mental health and addiction issues. They offer individual therapy, group sessions, and family support to create a healing environment. If you're getting billed by them, it might be for their personalized programs designed to support teens and young adults in their journey toward recovery.
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Cancelling a subscription to Newport Academy involves navigating their customer service processes, which can vary in complexity. Users might encounter hold times or unclear instructions, impacting the overall ease of cancellation.
Estimated Time
On average, it takes 10 minutes 00 10 minutes to cancel a Newport Academy subscription.
How to Cancel Newport Academy: Step by Step
If you purchased through Newport Academy directly:
- Visit the Newport Academy website at newportacademy.com.
- Log into your account using your credentials.
- Navigate to the 'Membership' or 'Account Settings' section.
- Locate your subscription details.
- Select the option to cancel your subscription.
- Follow any prompts to confirm the cancellation.
If you purchased through Apple:
- Open the Settings app on your iPhone or iPad.
- Tap your name at the top to access your Apple ID settings.
- Tap 'Subscriptions'.
- Locate your Newport Academy subscription in the list.
- Tap on the subscription and select 'Cancel Subscription'.
- Confirm your cancellation when prompted.
If you purchased through Google Play:
- Open the Google Play Store app on your Android device.
- Tap on the profile icon in the top right corner.
- Select 'Payments & subscriptions' from the menu.
- Tap 'Subscriptions'.
- Find your Newport Academy subscription and tap on it.
- Tap 'Cancel subscription' and follow the instructions to confirm.
If you purchased through PayPal:
- Log into your PayPal account at paypal.com.
- Go to 'Settings' by clicking the gear icon.
- Select 'Payments' from the menu.
- Find the 'Manage automatic payments' section.
- Locate Newport Academy in the list of merchants.
- Click on it and select 'Cancel' or 'Stop Payments'.
- Confirm your cancellation in the prompt that appears.
If you need assistance, here's how you can get in touch with Newport Academy's support team.
Tips and Tricks for Getting a Newport Academy Refund
- Call customer service directly instead of relying on online cancellation forms to reach a representative.
- Be prepared with your account details and any relevant information to expedite the process.
- Use calm and polite language; express appreciation for their service to keep the conversation friendly.
- If the representative offers to extend your subscription or provide discounts, politely decline and reiterate your wish to cancel.
- Ask for a supervisor if the first representative is unhelpful; escalations can prove beneficial.
- Document your conversation, especially the names of representatives and dates, in case you need to refer back.
- Request a confirmation email detailing the cancellation to ensure no further charges occur.
- Monitor your bank statements closely following cancellation to catch any unauthorized transactions.
- If you encounter resistance, mention you’re considering reporting the issue to consumer protection agencies.
- Timing can matter; try calling during off-peak hours for potentially shorter wait times and more attentive service.
Why Do People Request Refunds from Newport Academy
- Financial constraints making it difficult to afford the membership.
- Lack of perceived value in the services provided.
- Change in circumstances such as relocation or personal issues.
- Unsatisfactory experience with the program or support.
- Increased stress from commitment to the program.
- Not seeing desired results from the services offered.
- Prefer alternative resources or support systems instead.
- Conflicts with schedule making it hard to participate.
- Feeling overwhelmed by the program requirements.
- Lack of engagement in the community or activities.
Newport Academy Refund Script
Script
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Dear Newport Academy, Support,
I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience.
Thank you for your attention to this matter. I look forward to your prompt response.
Best regards,
Newport Academy Refund Policy
Newport Academy allows members to cancel their membership or subscription at any time by providing written notice. Upon cancellation, billing will cease for future payments, but access may continue until the end of the current billing cycle.
The Easiest Way to Get a Newport Academy Refund
If you're frustrated trying to cancel your subscription, membership, or bill from Newport Academy—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.
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