NextVacay is a travel service that helps you find cheap flight deals personalized to your location. They offer a subscription membership that costs $25 per year, with a 30-day free trial to start. You only get billed the $25 after the trial ends, and the subscription automatically renews yearly unless you cancel. You can manage or cancel your subscription anytime through their member portal or by contacting support, and they even have a 6-month money-back guarantee.
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The cancellation process is relatively straightforward as it can be done by logging into the member portal, navigating to the billing section, and clicking the 'Cancel Membership' button. There is also customer support available via email or chat if needed, which simplifies the process if any issues arise.
Estimated Time
On average, it takes 10 minutes 00 10 minutes to cancel a NextVacay subscription.
How to Cancel NextVacay: Step by Step
If you purchased through NextVacay.com:
- Log into your NextVacay account by visiting nextvacay.com and entering your credentials.
- Navigate to the member portal once you are logged in.
- Look for the subscription settings or account settings option.
- Find the option to turn off auto-renewal and select it.
- If you prefer to cancel via email, contact customer support by emailing help@nextvacay.com.
If you need assistance, here's how you can get in touch with NextVacay's support team.
Phone
The phone is not available.
Tips and Tricks for Getting a NextVacay Refund
- Repeatedly contact customer service via email or any available communication channels, emphasizing your intent to cancel.
- Use strong language
- Keep a record of all communications
- Check the fine print—refunds only available within the first six months, so set calendar alerts to request refunds promptly.
- Be aware there is no direct cancellation option on their website, so all cancellations must be pursued through email or support.
- Warn against the automatic billing tricks where they may bill new credit cards even after changing payment information.
- If no response, plan to escalate or dispute charges with your bank citing lack of cancellation and unauthorized charges.
- Report the company to relevant consumer protection agencies if cancellations fail and billing persists.
- Act early and be persistent—users advise canceling before the trial ends or subscription renewal to avoid charges.
- Do not rely on promised opt-out emails as users report these are rarely sent by NextVacay.
Why Do People Request Refunds from NextVacay
- No suitable deals found: Members may cancel because they do not find any flight deals or vacation packages that meet their preferences or needs within the membership period.
- Change in travel plans: Members may need to cancel if their travel plans change or get canceled, making the service unnecessary.
- Cost concerns: Some users may find the membership fee too expensive relative to the value or savings they receive from the deals.
- Refusal of refund: Difficulty in obtaining refunds or dissatisfaction with the refund policy can lead to cancellation desires.
- Membership auto-renewal: Members may want to cancel after being charged for automatic renewal without realizing or intending to continue.
- Limited product offerings: Some users may feel the deals are limited to certain destinations or airlines, reducing the appeal.
- Lack of flexibility: Members might cancel if the deals require restrictive booking conditions or do not align with their preferred travel dates or flexibility.
NextVacay Refund Script
Script
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Dear NextVacay, Support,
I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience.
Thank you for your attention to this matter. I look forward to your prompt response.
Best regards,
NextVacay Refund Policy
NextVacay offers a free 30-day trial, followed by a 12-month subscription. If you cancel within the first 6 months, you can receive a full refund of your subscription fee by notifying them in writing. Subscriptions automatically renew yearly unless canceled before the renewal anniversary, with refunds available within 14 days after renewal if cancellation is notified promptly.
The Easiest Way to Get a NextVacay Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from NextVacay—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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