The Ultimate Step by Step Guide to Cancelling a Nixtamal NYC Subscription or Membership (nixtamal.nyc)
By
Bella K.
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Published
September 11, 2025
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Updated
September 12, 2025
Nixtamal NYC is a cool spot that specializes in fresh, homemade masa and tortillas, serving up delicious Mexican food. They offer a subscription service that lets you receive fresh masa delivered right to your door, making it super easy to cook up authentic dishes at home. If you see a charge from them, it’s probably for your masa subscription or a tasty order you placed!
Cancelling a subscription at Nixtamal NYC requires navigating through their online portal or contacting customer service, which can be somewhat confusing for some users. While it's not the most difficult process, it may require a bit of time and effort to complete successfully.
Estimated Time
On average, it takes 10 minutes0010 minutes to cancel a Nixtamal NYC subscription.
How to Cancel Nixtamal NYC: Step by Step
If you purchased through Nixtamal NYC website:
Visit the Nixtamal NYC website at nixtamal.nyc.
Log in to your account using your registered email and password.
Navigate to the Account section.
Click on Subscriptions or Memberships.
Locate the subscription you wish to cancel.
Click on Cancel Subscription.
Follow any prompts to confirm your cancellation.
You will receive a confirmation email once the cancellation is processed.
If you purchased through Apple:
Open the Settings app on your iPhone or iPad.
Tap on your name at the top of the screen.
Select Subscriptions.
Find the subscription for Nixtamal NYC.
Tap on the subscription and select Cancel Subscription.
Confirm your cancellation.
If you purchased through Google Play:
Open the Google Play Store on your Android device.
Tap on the Menu icon (three horizontal lines) in the top left corner.
Select Account and then Subscriptions.
Locate the Nixtamal NYC subscription.
Tap on the subscription and select Cancel Subscription.
Follow the prompts to confirm your cancellation.
If you purchased through a third-party service:
Identify the third-party service you used to subscribe (e.g., PayPal, another app).
Login to your account on the third-party service's website or app.
Navigate to the Subscriptions or Billing section.
Locate the subscription for Nixtamal NYC.
Select Cancel Subscription.
Follow any prompts to complete the cancellation process.
How to Contact Nixtamal NYC
If you need assistance, here's how you can get in touch with Nixtamal NYC's support team.
Document Everything: Keep records of your subscription details, including dates and amounts charged.
Contact Customer Support: Use the chat function or call during off-peak hours for quicker responses.
Be Polite but Firm: Start with a friendly tone but clearly state your intention to cancel.
Ask for a Supervisor: If your request is not being processed, politely ask to speak with a supervisor.
Use Social Media: Tag the company on Twitter or Facebook; public visibility can sometimes expedite the process.
Check for Promo Codes: Mention any promotional offers as a reason for reconsideration; they may offer you a deal instead.
Timing Matters: Try to call at the end of the billing cycle or just before your renewal date.
Escalate the Issue: If the first call doesn’t work, call back later and explain the situation with the previous representative.
Be Persistent: If necessary, follow up multiple times. Consistency can lead to faster resolution.
Use Cancellation Tools: If available, utilize third-party services that help cancel subscriptions on your behalf.
Why Do People Request Refunds from Nixtamal NYC
Financial constraints - Members may find it difficult to justify ongoing expenses.
Change in personal circumstances - Relocation or lifestyle changes can lead to cancellations.
Lack of usage - Members may not be utilizing the service enough to warrant the cost.
Quality of service - Dissatisfaction with product quality or service experience can drive cancellations.
Service alterations - Changes to membership benefits or structure may not align with member needs.
Competitive offerings - Members may find better options or prices elsewhere.
Customer service issues - Negative experiences with support can lead to a decision to cancel.
Time commitment - Busy schedules may prevent members from engaging with the service.
Health or dietary changes - Changes in diet restrictions or preferences can affect membership relevance.
Perceived value - Members may question the value they receive compared to costs incurred.
Nixtamal NYC Refund Script
Script
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Dear Nixtamal NYC, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
Nixtamal NYC Refund Policy
Nixtamal NYC allows members to cancel their subscription at any time before the next billing cycle without any penalties. To cancel, members must notify Nixtamal via their designated communication channels, ensuring their request is submitted prior to the billing date.
The Easiest Way to Get a Nixtamal NYC Refund
If you're frustrated trying to cancel your subscription, membership, or bill from Nixtamal NYC—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.
Frequently Asked Questions
Before considering cancellation, be aware that Nixtamal NYC may have certain terms in place that complicate the process. Check for any contracts or lock-in periods, as well as potential early cancellation fees that could apply. It's crucial to read the fine print to avoid unexpected charges or difficulties when trying to end your subscription.
Financial constraints - Members may find it difficult to justify ongoing expenses.
Change in personal circumstances - Relocation or lifestyle changes can lead to cancellations.
Lack of usage - Members may not be utilizing the service enough to warrant the cost.
Quality of service - Dissatisfaction with product quality or service experience can drive cancellations.
Service alterations - Changes to membership benefits or structure may not align with member needs.
Competitive offerings - Members may find better options or prices elsewhere.
Customer service issues - Negative experiences with support can lead to a decision to cancel.
Time commitment - Busy schedules may prevent members from engaging with the service.
Health or dietary changes - Changes in diet restrictions or preferences can affect membership relevance.
Perceived value - Members may question the value they receive compared to costs incurred.
Account Number
Email Address associated with the account
Full Name used for the subscription
Phone Number for contact
Billing Address
Subscription Type (e.g., monthly, yearly)
Payment Method (credit card, PayPal, etc.)
Last Payment Date
Reason for Cancellation
Confirmation of Cancellation Policy
Before cancelling your subscription to Nixtamal NYC, be aware that you will lose access to exclusive member discounts and early notifications for special events and workshops. Additionally, any ongoing perks such as priority booking for classes or free tastings may no longer be available. Consider checking if there are any remaining benefits you can utilize before your cancellation takes effect, and remember to read the cancellation policy to avoid any unexpected charges.
Nixtamal NYC allows members to cancel their subscription at any time before the next billing cycle without any penalties. To cancel, members must notify Nixtamal via their designated communication channels, ensuring their request is submitted prior to the billing date.
Yes, you will need your password to cancel your subscription for Nixtamal NYC. If you’ve forgotten it, you can reset your password using this link: [Reset Password](https://nixtamal.nyc/reset-password). If you need further assistance, feel free to reach out to their customer support team.
The cancellation process typically takes about 10 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your Nixtamal NYC subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your Nixtamal NYC account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel Nixtamal NYC online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
Editorial Note: The content on this site is provided for general informational purposes only and reflects the independent research, opinions, and editorial judgment of Chargeback’s team. While we strive to ensure accuracy and relevance, the information may contain errors, omissions, or become outdated. Nothing on this site constitutes legal, financial, or professional advice, and we do not guarantee the effectiveness or outcome of any guidance provided. Individual results may
vary depending on specific circumstances.
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¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
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