Nordic Peace is a family-owned Canadian boutique that offers a variety of products such as women's clothing, Scandinavian home decor, accessories, and kitchen items. They encourage a peaceful, minimalist lifestyle and provide customers with an option to subscribe by email to get 10% off their first order and a chance to win store credits. Subscribing also brings promotional benefits and discounts on future purchases. They offer free worldwide shipping, easy returns, and multiple payment methods, making shopping easy and convenient.
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Cancellation requires contacting customer support via email or other direct messaging platforms and waiting for their response, which can take some time and effort. There is no immediate or automated cancellation option online, adding to the complexity and duration of the process.
Estimated Time
On average, it takes
2 days
00
00
minutes to cancel a Nordic Peace subscription.
How to Cancel Nordic Peace: Step by Step
If you purchased through Nordic Peace directly:
- Visit the Nordic Peace website at nordicpeace.com.
- Scroll to the bottom of the page and find the "Contact Us" link.
- Click on "Contact Us" and choose your preferred contact method:
- Email: support@nordicpeace.com
- Messenger on Facebook
- Direct message on Instagram
- Use the contact form available on the page.
- Clearly state your intent to cancel your subscription in your message.
- Wait for a response from their customer service, which typically takes 1 business day.
If you purchased through a third party:
- Identify the third-party provider through which you purchased your subscription (e.g., Apple, Google Play, etc.).
- Visit the respective platform's subscription management page.
- Locate the subscription for Nordic Peace.
- Follow the prompts to cancel the subscription.
- Confirm your cancellation and ensure you receive a confirmation email or notification.
Tips & Tricks for Canceling Nordic Peace
- Contact customer support early and insistently by email or phone to increase chances of a timely cancellation.
- Use clear, firm language such as "I want to cancel my subscription immediately" to avoid ambiguity.
- Keep records of all communications including timestamps and names of representatives spoken to.
- Escalate the issue by requesting to speak to a supervisor if initial cancellation attempts fail.
- Send cancellation requests during business hours when customer service response is typically faster.
- Be aware of billing cycles and cancel before the next billing date to avoid being charged again.
- Check for any cancellation confirmation emails or messages and save them as proof.
- Use social media platforms to publicly post issues if other channels don't work, often prompting faster company responses.
- Threaten to dispute charges with your bank or credit card company if the company is unresponsive after multiple cancellation requests.
Nordic Peace Customer Service Info
If you need assistance, here's how you can get in touch with Nordic Peace's support team.
Cancel Nordic Peace Script
Script
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Dear Nordic Peace Team,
I hope this message finds you well. I would like to request the cancellation of my subscription. I have decided to cancel due to personal reasons and current financial considerations. Please let me know if there are any further steps I need to take to complete this process. Thank you for your assistance.
Best regards.
Frequently Asked Questions
Nordic Peace's cancellation policy requires customers to promptly contact their support team at support@nordicpeace.com to cancel an order before it is processed, as cancellation requests are not possible after processing has begun. For returns, customers have 15 days from the date of receiving their order to initiate a return by contacting support, with return shipping costs being the customer's responsibility. Original order shipping fees are non-refundable and refusing to receive items does not cancel the purchase.
You do not need your password to cancel your subscription with Nordic Peace. You can contact their support team for cancellation assistance via email at support@nordicpeace.com, or through Messenger on Facebook or direct message on Instagram without needing to provide a password. If you need to reset your password for any other reason, you can use the Nordic cooperation password reset page here: https://www.norden.org/en/user/password. The support team usually responds within one business day.
- Delivery delays, with some packages taking over six weeks to arrive or being lost in transit.
- Difficulties with order tracking and misleading tracking information.
- Unhelpful or unresponsive customer service providing inconsistent information.
- Refusal or difficulty in obtaining refunds, even for items not received or poor quality.
- Poor product quality including poor material, items not matching descriptions or photos, sizing issues, and products deteriorating quickly.
- Costs and difficulties with returns, with partial or denied refunds.
- Suspicion of dropshipping impacting shipping times and quality control.
- Negative experiences leading to cancellations or unwillingness to reorder.
- Deletion of negative comments on social media causing distrust.
Nordic Peace does not appear to have any explicit contracts, early cancellation fees, or lock-ins preventing you from canceling a membership or subscription. However, the website lacks clear, detailed information on subscription cancellation terms and conditions, which could potentially lead to uncertainty or difficulty in canceling. It's advisable to carefully review any order confirmations or contact their customer support directly to ensure you can cancel at any time without unexpected hurdles.
Before cancelling a subscription, membership, or bill with Nordic Peace, it is important to know that once your order has undergone processing, cancellation requests will no longer be feasible. You will lose access to any content or features associated with the subscription after cancellation. Additionally, original shipping fees are non-refundable and you cannot cancel orders by refusing delivery. If you are returning products, the return must be initiated within 15 days of receiving the order, with the customer responsible for return shipping costs. Refunds are issued to the original payment method and may take several days depending on the payment type. For damaged products, proof is required within 25 days for a free replacement. Contact Nordic Peace support promptly at support@nordicpeace.com for any cancellations or returns.
- Order number (for order cancellation requests)
- Name (as provided on the order/contact form)
- Email address (as used for the order or contact form)
- Reason for cancellation (optional, but may help support process the request)
- Prompt contact – cancellation must be requested before the order is processed
- For marketing texts or emails: If wishing to unsubscribe from communications, reply with STOP to text messages or use the unsubscribe link in emails/messages
- Contact method: Email (support@nordicpeace.com), contact form, Messenger, or Instagram DM
We've actually written a step by step guide on how to get a refund from Nordic Peace. Check it out!
The Easiest Way to Cancel Nordic Peace
If you’re frustrated trying to cancel your subscription, membership, or bill from Nordic Peace—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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