Noursus offers products like beard dye and wax sticks that you can buy on a subscription basis. When you subscribe, they will charge your payment method regularly until you cancel or the order is fulfilled. They also offer free shipping on orders over $75. So if you see a charge from Noursus, it's likely for a recurring delivery of one of their grooming products that you signed up for.
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Cancellation is relatively straightforward as users can cancel anytime up to 24 hours before the next order through their online account by submitting a form or by emailing customer support. The process is not immediate but requires confirmation from the customer service team, which adds a minor step but is still user-friendly.
Estimated Time
On average, it takes 10 minutes 00 10 minutes to cancel a Noursus subscription.
How to Cancel Noursus: Step by Step
If you purchased through Noursus.com:
- Visit the Noursus website.
- Log in to your account using your credentials.
- Navigate to the Account Settings or Subscriptions section.
- Select the subscription you wish to cancel.
- Click on the Cancel Subscription button.
- Follow any on-screen instructions to confirm your cancellation.
- You should receive a confirmation email regarding the cancellation.
If you need assistance, here's how you can get in touch with Noursus's support team.
Tips and Tricks for Getting a Noursus Refund
- Contact customer service early in the billing cycle to avoid being charged for the next period.
- Use direct, clear language such as "I want to cancel my subscription immediately" to avoid ambiguity.
- Ask for a confirmation email or cancellation number to have proof your request was received.
- Escalate by requesting to speak with a supervisor if initial cancellation attempts are ignored or blocked.
- Document all communication via screenshots or emails to protect yourself if disputes arise.
- Leverage social media or public forums complaints politely to prompt faster response when traditional methods fail.
- Beware of using company apps or portals that make cancellation confusing—try calling directly instead.
- Time your cancellation attempts on business days during business hours to ensure quicker responses.
- Politely but firmly restate your cancellation request multiple times if necessary, emphasizing your rights.
- Watch for auto-renewal clauses and cancel at least 24-48 hours in advance to avoid being charged unexpectedly.
Why Do People Request Refunds from Noursus
- Unaddressed Product Bugs causing frustration and negative experiences.
- Unmet Value where the product or service does not evolve to meet customer needs or poor onboarding/support.
- Checkout Friction due to lengthy or complicated checkout processes.
- Payment Failures leading to involuntary cancellations.
- Lack of Flexible Subscription Management options like inability to downgrade, upgrade, or pause subscriptions.
- Customers Outgrowing the Service or only needing it for a short time and no longer requiring it.
- Economic Pressures such as shrinking discretionary budgets causing cancellations.
- Migration to Competitors for better offerings.
- Sensitivity to Price Changes making the subscription less attractive.
- Product's Inability to Grow with Customer Needs as needs evolve.
Noursus Refund Script
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Dear Noursus, Support,
I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience.
Thank you for your attention to this matter. I look forward to your prompt response.
Best regards,
Noursus Refund Policy
Noursus subscription cancellations are allowed where permitted, and by continuing a subscription, you authorize charges to your payment method at the listed prices, frequency, and dates until the order is fulfilled or you cancel. Their refund policy applies to returns of wax warmers within 30 days if in original condition and packaging, but wax beads and beard dyes are non-returnable. For cancellations or returns, customers are advised to contact info@noursus.com for assistance.
The Easiest Way to Get a Noursus Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from Noursus—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Noursus charge statement descriptors could show up as: NOURSUS NOURSUS.COM Noursus Noursus Services Noursus Payment or variations including the domain or business name.
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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