NOVA Board, associated with Now Faith Global, offers a service that helps manage your investment portfolio in a way that allows you to live your life without constant attention to trading. Customers might be billed for a subscription that grants access to this service, which involves tools and indicators for trading on platforms like MetaTrader 4. Essentially, if you see charges from NOVA Board, it's likely because you signed up for their investment support and trading tool services that come with ongoing access fees.
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The cancellation process is straightforward for web and iOS subscribers with clear instructions provided on the website, but it requires the user to navigate through multiple steps and caution about timing before the renewal date.
Estimated Time
On average, it takes 10 minutes 00 10 minutes to cancel a NOVA Board subscription.
How to Cancel NOVA Board: Step by Step
If you purchased through nowfaithglobal.org:
- Sign in to your account on the website.
- Click on My Account or Dashboard in the top navigation menu.
- Select Billing from the account options.
- Locate your subscription plan at the bottom of the page.
- Click on Change Plan and select Cancel Membership.
- Your membership will be canceled, and you will retain access until the end of your current payment period.
If you need assistance, here's how you can get in touch with NOVA Board's support team.
Tips and Tricks for Getting a NOVA Board Refund
- Call customer support multiple times and persistently request cancellation despite delays.
- Ask to speak to a manager to escalate the cancellation request if initial reps are unhelpful.
- Be prepared for a 30-day notice period before cancellation takes effect; request written confirmation.
- File formal complaints such as with the FTC if you feel unfairly charged or ignored.
- Use clear, firm language stating you want to cancel and expect immediate confirmation.
- Send cancellation requests via any official contact forms and keep records of all communications.
- Call at different times of the day to try and get different support representatives or managers.
- Be wary of auto-renewal traps and check timing to cancel well in advance of the next billing date.
- Follow up repeatedly until you receive clear acknowledgment of cancellation.
Why Do People Request Refunds from NOVA Board
- Unclear or dissatisfactory benefits: Members may feel that the membership does not offer enough value or clear benefits.
- High cost: Members might consider the subscription fees too expensive for their budget.
- Poor customer service: Negative experiences with customer support can lead to cancellations.
- Technical issues: Problems with accessing membership content or functionalities.
- Change in personal circumstances: Members may no longer have the time or need for the membership due to lifestyle or financial changes.
- Better alternatives: Discovery of more suitable or affordable options elsewhere.
- Lack of engagement: Members not feeling involved or connected to the community or services.
- Unmet expectations: Membership not meeting the expectations set at sign-up.
NOVA Board Refund Script
Script
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Dear NOVA Board, Support,
I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience.
Thank you for your attention to this matter. I look forward to your prompt response.
Best regards,
NOVA Board Refund Policy
NOVA Board's membership/subscription cancellation policy allows the organization to modify or cancel orders due to errors or inaccuracies without prior notice. In event of cancellation or modification, members will be notified and given the option to confirm the purchase with updated information or cancel the order. No further detailed cancellation policy is publicly provided on their site.
The Easiest Way to Get a NOVA Board Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from NOVA Board—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.