NumberBarn offers several phone number services including the ability to get a new number and port it out for free, keep your phone number parked for $2/month, and forward calls to any US or Canada number starting at $6/month. They have unlimited call forwarding at $19/month and provide options to find new or vanity phone numbers. The billing is month-to-month with no contracts or commitments, and additional features like voicemail to email and call blocking come included. So if you're seeing a charge from them, it's likely for keeping or forwarding your phone number.
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The cancellation process requires the user to log in, delete or port out all phone numbers to stop billing, then optionally close the account by removing personal info. The steps are clearly outlined with no fees or complicated steps, making it relatively easy.
Estimated Time
On average, it takes 10 minutes 00 10 minutes to cancel a NumberBarn subscription.
How to Cancel NumberBarn: Step by Step
If you purchased through NumberBarn directly:
- Log in to your NumberBarn account.
- Select Numbers.
- Choose the number you want to cancel.
- Select the Options tab.
- Click on Cancel/Delete.
- You will receive an email confirmation for the cancellation.
If you want to completely delete your account:
- Log in to your NumberBarn account.
- Click on Account.
- Go to Profile.
- Click the delete button.
- Ensure to remove any active numbers or orders before closing your account.
- After the account is closed, all payment information is removed, and access to messages or voicemails is lost.
If you need assistance, here's how you can get in touch with NumberBarn's support team.
Phone
The phone is not available.
Email
The email is not available.
Tips and Tricks for Getting a NumberBarn Refund
- Contact customer support promptly and open a ticket; persistence may be needed if initial attempts fail.
- Act quickly within 24 hours when porting out numbers to approve requests before NumberBarn cancels them automatically.
- Use clear, firm, and polite language emphasizing your desire to cancel and stop billing immediately to avoid misunderstandings.
- Escalate to higher-level support or management if front-line support is unhelpful or unresponsive.
- Monitor your account closely post-cancellation to ensure service and billing have stopped; follow up if charges persist.
- Keep records of all communications and cancellation requests for proof in disputes.
- Avoid canceling port requests abruptly as this can cause your number to go into limbo and complicate recovery.
- Timing the cancellation around your billing cycle can help avoid extra unwanted charges.
- If porting out, do it as a priority action because delays can cause cancellation or loss of numbers.
- Seek community advice from forums like Reddit for specific wording or tactics that worked for others.
Why Do People Request Refunds from NumberBarn
- Unable to verify ownership during number porting or transfer process.
- Change of heart after purchasing a new number causing cancellation or refund requests.
- Confusion or difficulties around porting numbers between carriers.
- Port-in requests canceled automatically if they sit unresolved for more than 30 days.
- Refund policy restrictions such as no refunds on numbers priced over $100 or after vendor payment.
- Number not suitable or not wanted after ordering a new number.
- Account issues such as account lock or payments problems.
- Customer dissatisfaction with service experience related to number control or support.
NumberBarn Refund Script
Script
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Dear NumberBarn, Support,
I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience.
Thank you for your attention to this matter. I look forward to your prompt response.
Best regards,
NumberBarn Refund Policy
NumberBarn allows you to cancel or close your account at any time by deleting or porting away your phone numbers. When all numbers are removed or ported out, billing stops immediately, and there are no cancellation fees. To completely close your account and remove all personal and payment information, you must first delete all numbers and then close the account through your profile settings, after which access to messages or voicemails will be lost.
The Easiest Way to Get a NumberBarn Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from NumberBarn—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.