The Ultimate Step by Step Guide to Cancelling an Optavia Subscription or Membership (optavia.com)
By
Bella K.
|
Published
August 11, 2025
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Updated
August 12, 2025
Optavia is a health and wellness company that helps people achieve their weight loss and fitness goals through meal plans and coaching. They offer various subscription options for their meal kits, which include healthy snacks and meals designed to be convenient and easy to follow. You might see a charge from them if you’ve signed up for one of their plans, which provide ongoing support and resources to help you stay on track with your health journey.
Cancelling an Optavia subscription can be moderately challenging due to the requirement of contacting customer service directly. This may involve wait times and potential upselling efforts, which complicate the process.
Estimated Time
On average, it takes 10 minutes0010 minutes to cancel a Optavia subscription.
Call during off-peak hours right when they open or close to avoid long wait times.
Be prepared with your account details like membership ID and personal info to expedite the process.
Use a calm and polite tone to make the representative more willing to help you.
Ask for a supervisor early if the initial representative is unhelpful or if you're not getting what you want.
State specific reasons for cancellation, citing issues like dissatisfaction with the service rather than just wanting to cancel.
Inquire about an email confirmation of your cancellation during the call to ensure there’s proof.
Check your billing cycle and time your cancellation right before the next billing date to avoid being charged again.
Use social media if phone attempts fail; companies often respond faster to public inquiries on platforms like Twitter.
Be persistent and don’t hesitate to call back if your cancellation request is denied or unclear.
Follow up with an email to confirm cancellation, referencing your call and any confirmation numbers you received.
Why Do People Request Refunds from Optavia
Cost is too high for budget
Not seeing desired results
Product availability issues
Dietary restrictions not accommodated
Prefer to use alternative meal plans
Too many auto-shipments
Lack of personal support
Products are unpalatable
Feeling overwhelmed by the program
No time to commit to the plan
Health issues or medical advice to stop
Lost interest in weight loss goals
Customer service is unresponsive
Difficulty accessing online resources
Better options available elsewhere
Optavia Refund Script
Script
Copy
Dear Optavia, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
Optavia Refund Policy
Optavia's membership can be canceled at any time by contacting customer service. Users are advised to submit cancellation requests before the next billing cycle to avoid additional charges. Refunds for any unshipped products may be available, depending on the timing of the cancellation.
The Easiest Way to Get a Optavia Refund
If you're frustrated trying to cancel your subscription, membership, or bill from Optavia—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.
Frequently Asked Questions
Optavia might use tactics like requiring a notice period for cancellation or implementing fees for early termination, which can make it challenging to leave without incurring extra costs. Be cautious of auto-renewals that may occur if you don't cancel within a certain timeframe, as well as potentially clingy promotional offers that can complicate discontinuing the service. Always read the fine print in their terms and conditions to avoid unexpected charges or delays when trying to cancel.
Cost is too high for budget
Not seeing desired results
Product availability issues
Dietary restrictions not accommodated
Prefer to use alternative meal plans
Too many auto-shipments
Lack of personal support
Products are unpalatable
Feeling overwhelmed by the program
No time to commit to the plan
Health issues or medical advice to stop
Lost interest in weight loss goals
Customer service is unresponsive
Difficulty accessing online resources
Better options available elsewhere
Account number
Email address associated with the account
Subscription type (e.g., plan details)
Password for account verification
Billing information (last four digits of credit card)
Reason for cancellation
Date of last charge
Customer service contact number
Terms and conditions for cancellation policy
Desired cancellation date
Before cancelling your Optavia subscription, be aware that you will lose access to personalized coaching, which can significantly impact your weight loss progress. You’ll also forfeit access to their community support and resources designed to help you stay motivated. Additionally, review any remaining products or meal plans you've purchased, as these may not be refundable. It's essential to understand the cancellation policy and any potential fees that may apply.
Optavia's membership can be canceled at any time by contacting customer service. Users are advised to submit cancellation requests before the next billing cycle to avoid additional charges. Refunds for any unshipped products may be available, depending on the timing of the cancellation.
To cancel your Optavia subscription, you will need to log into your account, which requires your password. If you can't remember your password, you can reset it by visiting [this link](https://www.optavia.com/reset-password). It’s always a good idea to have your login information handy when managing your subscription.
The cancellation process typically takes about 15 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your Optavia subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your Optavia account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel Optavia online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
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¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
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