The Ultimate Step by Step Guide to Cancelling an ourvacationcenter Subscription or Membership (ourvacationcenter.com)
By
Bella K.
|
Published
July 17, 2025
|
Updated
July 1, 2025
Our Vacation Centre offers travel-related services, especially focused on providing vacation packages such as cruises and travel exchanges. For members of Wyndham Destinations' Lifestyle program, they can use their Lifestyle Credits to book cruise and travel packages through Our Vacation Centre. They also offer competitive cash rates on travel products. Billing from Our Vacation Centre likely relates to these bookings or memberships, and if paying by credit card, there can be small surcharges depending on the card used.
Cancelling a subscription or booking with Our Vacation Centre requires notifying them in writing, after which cancellation fees apply and refund eligibility depends on supplier terms. The process is moderately difficult due to written notice requirements, potential fees, and coordination with the supplier's policies, leading to an estimated cancellation time of about 2 days.
Estimated Time
On average, it takes 10 minutes0010 minutes to cancel a ourvacationcenter subscription.
How to Cancel ourvacationcenter: Step by Step
If you purchased through Credit Card:
Log in to your account on ourvacationcenter.com.
Navigate to the Account Settings or Membership section.
Find the Subscription Management option.
Select the subscription you wish to cancel.
Click on the Cancel Subscription button.
Follow any additional prompts to confirm the cancellation.
You should receive a confirmation email regarding your cancellation.
If you purchased through PayPal:
Log in to your PayPal account.
Select Settings (gear icon) in the top right corner.
Go to the Payments tab.
Click on Manage automatic payments.
Select the subscription for ourvacationcenter from the list.
Click Cancel to stop future payments.
Confirm the cancellation when prompted.
If you purchased through Bank Transfer:
Contact your bank to stop future recurring payments.
Request a cancellation of the subscription payments related to ourvacationcenter.
Keep an eye on your account statement to ensure future payments are halted.
How to Contact ourvacationcenter
If you need assistance, here's how you can get in touch with ourvacationcenter's support team.
Tips and Tricks for Getting a ourvacationcenter Refund
Act immediately: Use the 5-business-day cancellation period to cancel with full refund rights under the contract.
Provide written notice: Send a cancellation letter/email or certified mail within 5 business days of signing, referencing Mexican consumer protection laws.
Use legal references: Include Article 56 of Ley Federal de Proteccion al Consumidor and Mexican Official Standards in your cancellation letter to assert your rights.
Send to multiple offices: Email and deliver the signed cancellation letter to both the sales office and the main Miami office.
Keep proof: Save date and time stamps of all communications to prove timely cancellation.
Dispute credit card charges: Contact your credit card company to dispute charges immediately, which can lead to prompt refunds.
Prepare for resistance: Expect rude treatment or attempts to delay from sales staff; persistence is key.
Escalate if needed: Refuse to accept no refund answers and insist on speaking to supervisors or managers.
Ignore official policies: Focus on timing, language referencing consumer rights, and escalation rather than company policy.
Why Do People Request Refunds from ourvacationcenter
The program was just not for us.
Sales tactics and pressure: customers reported not being informed about the 5-day cancellation right, attempts to sell lower packages, and tricks to delay or prevent cancellation.
Buyer's remorse immediately after purchase.
Feeling trapped due to deceptive sales tactics.
Negative experiences with customer service when trying to cancel.
Perceived rudeness and unhelpful behavior from sales staff during cancellation attempts.
Confusion and disputes over refund policies and contract clauses, including non-refundable fees.
Having to dispute charges with credit card companies.
Anxiety and regret discovered after reading negative reviews post-purchase.
Stressful and persistent cancellation process often involving legal letters.
The vacation program or membership was not as promised or expected.
ourvacationcenter Refund Script
Script
Copy
Dear ourvacationcenter, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
ourvacationcenter Refund Policy
OurVacationCenter's cancellation policy states that cancellations are subject to the specific terms of each Travel Exchange package or the third-party provider involved, with these terms provided at booking. Members will not receive refunds of any credits upon cancellation; however, if within the allowable cancellation period, Lifestyle Qualified Credits are banked for up to 2 years for future use. Otherwise, cancellations can result in the loss of up to 100% of Lifestyle Qualified Credits and fees, with cash payments applied first to cover cancellation fees and any leftover cash refunded.
The Easiest Way to Get a ourvacationcenter Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from ourvacationcenter—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Frequently Asked Questions
Be aware that cancelling a subscription or membership with OurVacationCenter, often associated with Unlimited Vacation Club, can involve significant hurdles. While you may cancel within 5 business days of signing for a full refund, outside this window cancellation fees can be very steep, potentially up to 100% of your paid amount depending on timing and supplier rules. Additionally, there may be early termination negotiations required, and annual renewal fees continue unless the membership is actively cancelled, so it’s vital to carefully review terms before committing to avoid lock-ins, non-refundable deposits, and heavy cancellation penalties.
The program was just not for us.
Sales tactics and pressure: customers reported not being informed about the 5-day cancellation right, attempts to sell lower packages, and tricks to delay or prevent cancellation.
Buyer's remorse immediately after purchase.
Feeling trapped due to deceptive sales tactics.
Negative experiences with customer service when trying to cancel.
Perceived rudeness and unhelpful behavior from sales staff during cancellation attempts.
Confusion and disputes over refund policies and contract clauses, including non-refundable fees.
Having to dispute charges with credit card companies.
Anxiety and regret discovered after reading negative reviews post-purchase.
Stressful and persistent cancellation process often involving legal letters.
The vacation program or membership was not as promised or expected.
Full Name of the account holder
Membership or account number
Contact information (phone number and/or email address)
Booking reference or confirmation number (if canceling a booked service)
Reason for cancellation (if required by the company)
Written cancellation request (usually required by email or written notice)
Details of the service or subscription to be cancelled (e.g., specific product name, membership type, or package)
Proof of identification (if requested)
Date for the cancellation to take effect
Payment information (if applicable, for potential cancellation fees or refunds)
Before cancelling a subscription, membership, or bill with Our Vacation Center, know that you will lose access to key membership benefits such as reservation flexibility, including free cancellations or guest name changes that are limited or come with fees after usage. Cancellations may incur fees depending on timing and membership level, and no-show penalties apply if you fail to notify them of changes. Additionally, maintenance fees for membership upkeep usually continue until cancellation is complete. It is important to contact Member Services for specific details and personalized information regarding cancellations and associated charges to avoid unexpected fees.
OurVacationCenter's cancellation policy states that cancellations are subject to the specific terms of each Travel Exchange package or the third-party provider involved, with these terms provided at booking. Members will not receive refunds of any credits upon cancellation; however, if within the allowable cancellation period, Lifestyle Qualified Credits are banked for up to 2 years for future use. Otherwise, cancellations can result in the loss of up to 100% of Lifestyle Qualified Credits and fees, with cash payments applied first to cover cancellation fees and any leftover cash refunded.
To cancel your subscription with OurVacationCenter, it appears that cancellation is subject to the terms of the Our Vacation Club or third-party providers. Passwords are typically required to access your account to manage cancellations. If you have forgotten your password, you can reset it by clicking "I forgot my password" on the Sign In page and entering your email address. This will help you regain access to manage your subscription cancellation securely.
We've actually written a step by step guide on how to get a refund from ourvacationcenter. Check it out!
The cancellation process typically takes about 2 days to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your ourvacationcenter subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your ourvacationcenter account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel ourvacationcenter online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
ourvacationcenter May Show Up On Your Statement As:
OUR VACATION CENTER OUR VAC CENTRE OURVC OURVCENTER
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¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
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