Paint Nite offers fun in-person and virtual paint and sip events where you can get creative while enjoying a social night out or at home. They also host private parties like birthdays and fundraisers, plus corporate team-building and other crafty activities. You typically book tickets for each event, and they have gift passes and special deals like "Bring 3, Go Free." So if you see charges from them, it's probably for booking events or gift passes.
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Cancellation is fairly straightforward through the reschedule tool using a verification code from the confirmation email. Restrictions apply as cancellations must be done at least 8 hours before the event, but the process itself is not complicated or time-consuming.
Estimated Time
On average, it takes 10 minutes 00 10 minutes to cancel a Paint Nite subscription.
How to Cancel Paint Nite: Step by Step
If you purchased through PaintNite.com:
- Log in to your Paint Nite account.
- Navigate to the account settings or subscription management section.
- Find the current membership or subscription details.
- Select the option to **cancel** your membership or subscription.
- Follow the prompts to confirm your cancellation.
If you purchased through Apple:
- Open the **Settings** app on your iPhone.
- Tap on your name at the top.
- Select **Subscriptions**.
- Find **Paint Nite** in the list and tap on it.
- Select **Cancel Subscription** and follow the confirmation prompts.
If you purchased through Google Play:
- Open the **Google Play** app.
- Tap on your profile icon in the top right corner.
- Select **Payments & subscriptions**.
- Tap on **Subscriptions** and find **Paint Nite**.
- Select **Cancel subscription** and confirm your cancellation.
If you need assistance, here's how you can get in touch with Paint Nite's support team.
Tips and Tricks for Getting a Paint Nite Refund
- Contact customer service directly via phone or live chat for faster response.
- Be persistent and follow up multiple times if your first cancellation attempt is ignored.
- Use clear and firm language emphasizing you want to cancel and not reschedule.
- Request confirmation emails or cancellation numbers to have proof of your cancellation.
- Try canceling at least 8 hours before the event to increase chances of success.
- Avoid using ambiguous wording like "pause" or "suspend," be explicit about canceling.
- If phone or chat fails, escalate by sending written cancellation requests via email or social media posts tagging the company.
- Some users report success by disputing charges with their bank if cancellation attempts are ignored.
- Check your subscription billing cycle and try canceling just before renewal.
Why Do People Request Refunds from Paint Nite
- Events being cancelled last minute without refunds; customers only receive codes for future events which often do not work.
- Poor or no customer service, including difficulty reaching anyone, only email communication, no phone support, and no response to emails or calls.
- Issues with rescheduling bookings and lack of communication or updates about rescheduling.
- Website problems such as being not user-friendly, booking errors, and login issues.
- Events cancelled but money is non-refundable, with codes or coupons for future use that frequently fail.
- Locations not convenient for some customers.
- High prices relative to value and poor customer service satisfaction.
- Feeling "ripped off" due to cancelled events and inability to obtain refunds.
- Lack of proper complaint resolution and turnaround time for customer issues.
- Virtual art class technical issues that were unaddressed and not refunded.
- Concerns about privacy and security such as reluctance to share credit card information, especially on overseas calls.
- Multiple consecutive event cancellations on given codes frustrating customers.
Paint Nite Refund Script
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Dear Paint Nite, Support,
I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience.
Thank you for your attention to this matter. I look forward to your prompt response.
Best regards,
Paint Nite Refund Policy
Paint Nite allows you to cancel your reservation for a future event up to 8 hours before the event start time using a verification code found in your confirmation email and their reschedule tool. Tickets are non-refundable, but you receive an emailed reschedule voucher code that never expires and can be redeemed later. Rescheduling is not possible within 8 hours of the event start time, and customer service can assist in emergencies.
The Easiest Way to Get a Paint Nite Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from Paint Nite—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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