Paperturn offers a subscription service that lets you create and use an online flipbook. Each subscription covers one flipbook, and you can delete or change it while keeping the same link. You pay monthly or yearly, and can upgrade or downgrade your plan anytime. If a payment isn't made, your flipbook goes offline but can be reactivated once the payment is updated—so if you see a charge from Paperturn, it's likely for your flipbook subscription access.
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The cancellation process is straightforward, requiring only logging in, navigating to account settings, and clicking 'Terminate Account'. There are no complex steps or needing to contact customer service, making it easy but not completely instant as the user must log in and locate the option.
Estimated Time
On average, it takes 10 minutes 00 10 minutes to cancel a paperturn subscription.
How to Cancel paperturn: Step by Step
If you purchased through Paperturn.com:
- Log in to your Paperturn account.
- Navigate to Account Settings.
- Click on Terminate Account.
- Follow the prompts to confirm your cancellation.
- Be aware that all payments made are non-refundable and your account will remain active until the end of the billing period.
If you need assistance, here's how you can get in touch with paperturn's support team.
Tips and Tricks for Getting a paperturn Refund
- Call or contact support on a weekday morning for faster responses before queues build up.
- Request immediate cancellation and confirm that no future payments will be charged.
- Use clear, firm language like "Please cancel my subscription immediately" and "I require a confirmation email of cancellation".
- Document all correspondence by saving emails or taking screenshots of chat sessions.
- Escalate by requesting to speak with a supervisor if initial support is uncooperative or delays cancellation.
- Mention previous unsuccessful cancellation attempts to add urgency to your request.
- Try multiple contact methods such as email, chat, and phone if one method does not work.
- Check for account settings to terminate account or subscription yourself immediately after login if available.
- Use social media mentions or public review platforms if customer service is unresponsive.
- Some users reported easier cancellations right after a renewal period starts to avoid being charged for the next term.
- Politely insist on cancellation confirmation email or receipt to have proof of termination.
Why Do People Request Refunds from paperturn
- High subscription cost compared to competitors, making users seek cheaper alternatives.
- Limited pricing features such as lack of options for sale prices and bulk discounts in shopping cart.
- Technical difficulties including challenges with CNAME setup and integration issues with online stores.
- Editing limitations where updates to PDF uploads can cause loss of previous text or pop-up changes.
- Missing functionalities such as drop-down menus for catalog ordering, limited click area shapes, and lack of offline work options.
- Mobile/tablet usability problems like overlapping product images and missing cart images on mobile devices.
- Refund policy restrictions where refunds are only available for yearly payments within 3 days and not for monthly subscriptions.
- No pro-rated refunds after terminating the subscription; users lose money already paid for the subscription period.
- Frustration with email order management such as receiving emails for orders without Excel import options.
- Image compression problems making it difficult for some users to maintain quality.
- User desire for more flexible and diverse features to tailor the service to their specific needs.
paperturn Refund Script
Script
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Dear paperturn, Support,
I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience.
Thank you for your attention to this matter. I look forward to your prompt response.
Best regards,
paperturn Refund Policy
Paperturn's subscription cancellation policy allows you to terminate your account at any time through your Account Settings. Upon cancellation, your publications remain online until the end of the paid subscription period, but no pro-rated refunds are given, and any money already paid is non-refundable. Refunds for yearly payments are honored only if requested within 3 days of payment, minus a penalty fee; monthly payments are non-refundable.
The Easiest Way to Get a paperturn Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from paperturn—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.