The Ultimate Step by Step Guide to Cancelling a People Subscription or Membership (peoples.com)
By
Bella K.
|
Published
August 19, 2025
|
Updated
August 20, 2025
People at peoples.com is all about bringing you the latest celebrity news, trending stories, and lifestyle content. They offer subscriptions that give you access to exclusive articles, photos, and videos about your favorite stars. If you see a charge from them, it’s likely for a subscription you signed up for to stay updated on all things entertainment!
Cancelling a subscription with People can be completed through their website or customer service, making it relatively straightforward. However, users may encounter delays or added steps depending on the specific subscription details.
Estimated Time
On average, it takes 10 minutes0010 minutes to cancel a People subscription.
How to Cancel People: Step by Step
If you purchased through the People website:
Go to peoples.com.
Log in to your account using your email and password.
Navigate to the Account Settings section.
Select Subscriptions from the menu options.
Find the subscription you wish to cancel.
Click on Cancel Subscription.
Follow the prompts to confirm the cancellation.
If you purchased through Apple:
Open the Settings app on your device.
Tap on your name at the top of the screen.
Select Subscriptions.
Find and select the People subscription.
Tap on Cancel Subscription.
Confirm the cancellation when prompted.
If you purchased through Google Play:
Open the Google Play Store app.
Tap on the profile icon in the top right corner.
Select Payments & subscriptions.
Tap on Subscriptions.
Locate the People subscription and select it.
Tap on Cancel subscription.
Follow the on-screen instructions to finalize the cancellation.
If you purchased through PayPal:
Log in to your PayPal account.
Click on the Settings gear icon.
Select Payments and then Manage Automatic Payments.
Find the People subscription in the list.
Click on it to open the details.
Select Cancel and confirm the action.
How to Contact People
If you need assistance, here's how you can get in touch with People's support team.
Document everything: Keep records of all communications for reference.
Be polite but firm: Use calm language, even if you're frustrated. It often gets better results.
Know your rights: Familiarize yourself with consumer protection laws that may apply.
Call during off-peak hours: Less traffic means shorter wait times and more time from reps.
Ask for a manager: If the first representative can’t help, politely request to speak to a supervisor.
Use specific language: State clearly that you want to cancel, rather than requesting information about cancellation.
Cancel right before your billing cycle: Time your call or request to avoid being charged for another cycle.
Use social media: Companies often respond quicker to public complaints on platforms like Twitter or Facebook.
Be prepared for offers: Expect upselling tactics; stick to your decision firmly.
Try email or chat options: Sometimes written requests are easier to handle than phone calls.
Follow up: After cancellation, confirm via email or another method to ensure it's processed.
Block charges: Consider disputing future fees with your bank if necessary.
Negotiate: If cancellation is difficult, express your willingness to stay if they offer a better deal.
Why Do People Request Refunds from People
Financial constraints: The subscription is no longer affordable.
Limited usage: The service is not being used enough to justify the cost.
Dissatisfaction: The quality of the service does not meet expectations.
Better alternatives: Finding a more competitive or superior service elsewhere.
Change in needs: A shift in personal interests or circumstances that makes the service irrelevant.
Poor customer service: Negative experiences with support or service representatives.
Automatic renewals: Frustration with unexpected recurring charges.
Communication preferences: Too many emails or notifications unrelated to the service.
Seasonal use: Only needing the service at certain times, leading to cancelation during off-seasons.
Lack of new content: Boredom with the offerings or no new features being added.
Technical issues: Frequent problems with site or app performance.
Transfer to a different service: Switching to a service that better fits their current lifestyle.
People Refund Script
Script
Copy
Dear People, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
People Refund Policy
People.com allows members to cancel their subscription at any time by following the cancellation process outlined on their website. Members will not be charged for any future billing cycles after cancellation is confirmed, and they retain access to their membership until the end of the current billing period.
The Easiest Way to Get a People Refund
If you're frustrated trying to cancel your subscription, membership, or bill from People—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.
Frequently Asked Questions
Be cautious, as some subscription services may employ tactics like requiring you to navigate through multiple menus or providing an overly complicated cancellation process. Look out for terms that bind you to a minimum commitment period or early-cancellation fees, which can trap you longer than anticipated. Always read the fine print to ensure there are no surprising pitfalls that prevent immediate cancellation.
Financial constraints: The subscription is no longer affordable.
Limited usage: The service is not being used enough to justify the cost.
Dissatisfaction: The quality of the service does not meet expectations.
Better alternatives: Finding a more competitive or superior service elsewhere.
Change in needs: A shift in personal interests or circumstances that makes the service irrelevant.
Poor customer service: Negative experiences with support or service representatives.
Automatic renewals: Frustration with unexpected recurring charges.
Communication preferences: Too many emails or notifications unrelated to the service.
Seasonal use: Only needing the service at certain times, leading to cancelation during off-seasons.
Lack of new content: Boredom with the offerings or no new features being added.
Technical issues: Frequent problems with site or app performance.
Transfer to a different service: Switching to a service that better fits their current lifestyle.
Account information: User ID or email address associated with the account
Subscription type: Details of the specific subscription or membership
Billing information: Last payment amount and date
Reason for cancellation: If required, a brief explanation
Confirmation details: Any previous confirmation emails or messages
Customer support contact: Phone number or email address for customer service
Cancellation deadline: Knowledge of any cancellation periods or penalties
Password: Current account password for verification purposes
Before cancelling your subscription to People, be aware that you'll lose access to exclusive celebrity news, in-depth articles, and the latest entertainment updates that are often available only to members. Additionally, any remaining digital perks, such as access to the digital edition of the magazine or special member-only content, will no longer be available. Make sure to consider any ongoing promotions or discounts you might be giving up, and check if there are potential cancellation fees or guidelines to follow to ensure a smooth transition.
People.com allows members to cancel their subscription at any time by following the cancellation process outlined on their website. Members will not be charged for any future billing cycles after cancellation is confirmed, and they retain access to their membership until the end of the current billing period.
To cancel your subscription on People (peoples.com), you will need to log into your account, which requires your password. If you cannot remember it, you can reset your password using this link: [Reset Password](https://peoples.com/reset-password). Unfortunately, immediate cancellation options might not be available via phone or chat support without authentication.
The cancellation process typically takes about 10 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your People subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your People account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel People online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
Editorial Note: The content on this site is provided for general informational purposes only and reflects the independent research, opinions, and editorial judgment of Chargeback’s team. While we strive to ensure accuracy and relevance, the information may contain errors, omissions, or become outdated. Nothing on this site constitutes legal, financial, or professional advice, and we do not guarantee the effectiveness or outcome of any guidance provided. Individual results may
vary depending on specific circumstances.
Chargeback is not affiliated with, endorsed by, or sponsored by any of the companies, brands, or services mentioned on this site. All trademarks, service marks, and logos are the property of their respective owners and are used here solely for identification and informational purposes, consistent with principles of fair use.
Use of our site and tools does not create a professional or client relationship and does not guarantee any particular result. We encourage users to do their own research and consult with qualified professionals when making decisions.
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¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
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