The Ultimate Step by Step Guide to Cancelling a Pets Welcome Subscription or Membership (petswelcome.com)
By
Bella K.
|
Published
September 9, 2025
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Updated
September 10, 2025
Pets Welcome is a useful website for pet owners looking for pet-friendly accommodations. They help you find hotels, vacation rentals, and other places where you can stay with your furry companions. If you sign up for their subscription, you may receive special deals and updates on pet-friendly options, which is why you might see a billing from them. It's a great way to ensure you and your pet have a comfy place to stay during your travels!
Cancelling a subscription on Pets Welcome can require navigating through their website and potentially contacting customer support, which may not be straightforward. However, the process is manageable for most users with some effort.
Estimated Time
On average, it takes 10 minutes0010 minutes to cancel a Pets Welcome subscription.
How to Cancel Pets Welcome: Step by Step
If you purchased through petswelcome.com:
Go to petswelcome.com and log in to your account.
Navigate to your account settings by clicking on your profile icon in the top right corner.
Select Billing from the dropdown menu.
Locate the Manage Subscriptions section.
Find the subscription you wish to cancel and click on it.
Click the Cancel Subscription button.
Follow the prompts to confirm your cancellation.
You should receive a confirmation email regarding your cancellation.
If you purchased through Apple:
Open the Settings app on your device.
Tap your name at the top to access your Apple ID settings.
Select Subscriptions.
Find the Pets Welcome subscription in the list and tap on it.
Tap Cancel Subscription at the bottom of the screen.
Confirm the cancellation in the prompt that appears.
You will receive a confirmation email from Apple regarding the cancellation.
If you purchased through Google Play:
Open the Google Play Store app on your device.
Tap on the menu icon (three lines) in the upper left corner.
Select Subscriptions from the menu.
Locate the Pets Welcome subscription in the list.
Tap Cancel Subscription.
Follow the prompts to confirm your cancellation.
You will receive a confirmation email regarding your cancellation.
How to Contact Pets Welcome
If you need assistance, here's how you can get in touch with Pets Welcome's support team.
Contact customer service via their support email or phone number, and be direct about your intent to cancel.
Use a calm and polite tone to increase your chances of a positive response.
Request confirmation of your cancellation in writing to ensure you have documentation.
If they ask for feedback, keep it short; focus on the cancellation.
Cancel near the end of the billing cycle to avoid being charged for the next period.
Check for hidden cancellation links in your account settings that may bypass customer service.
Be prepared to escalate your request if necessary; ask to speak to a supervisor if you encounter resistance.
Consider mentioning legal rights under consumer protection laws if they refuse to assist.
If you face continuous issues, threaten to dispute the charge with your bank or credit card company.
Search for any online cancellation forms or chat support to expedite the process.
Utilize social media platforms to publicly ask for help, which can prompt quicker action.
Log all communication with the company for future reference, especially if issues persist.
Be wary of automatic renewals; ask for confirmation that your account is fully cancelled.
Explore user-generated tips on forums for any current promotions or loopholes that may assist in cancellation.
Why Do People Request Refunds from Pets Welcome
Difficulty in accessing services offered.
High monthly fees compared to alternatives.
Inconsistent quality of listings or information.
Limited options for specific needs (e.g., dog-friendly hotels).
Issues with customer support or responsiveness.
Finding more comprehensive resources elsewhere.
Changes in personal circumstances (e.g., moving).
Lack of new content or updates.
Negative user experiences reported.
Dissatisfaction with the user interface or app functionality.
Pets Welcome Refund Script
Script
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Dear Pets Welcome, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
Pets Welcome Refund Policy
Pets Welcome allows members to cancel their subscription at any time. Upon cancellation, the service will remain active until the end of the current billing cycle, ensuring you retain access until that time.
The Easiest Way to Get a Pets Welcome Refund
If you're frustrated trying to cancel your subscription, membership, or bill from Pets Welcome—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.
Frequently Asked Questions
Be cautious, as Pets Welcome may try to complicate the cancellation process by requiring you to navigate through multiple steps or contact customer service, which can lead to delays. Look out for potential auto-renewal clauses and hidden fees that could keep you locked in longer than expected. Always read the fine print to avoid surprises, including any terms that require notice before cancellation.
Difficulty in accessing services offered.
High monthly fees compared to alternatives.
Inconsistent quality of listings or information.
Limited options for specific needs (e.g., dog-friendly hotels).
Issues with customer support or responsiveness.
Finding more comprehensive resources elsewhere.
Changes in personal circumstances (e.g., moving).
Lack of new content or updates.
Negative user experiences reported.
Dissatisfaction with the user interface or app functionality.
Email address associated with the account
Account number or membership ID
Billing information used for the subscription
Reason for cancellation
Date of cancellation request
Confirmation of previous payments (if necessary)
Phone number for account verification
Terms of service regarding cancellations
Contact information for customer support
Before cancelling your subscription to Pets Welcome, be aware that you will lose access to exclusive features such as discounts on pet-friendly accommodations and personalized travel guides tailored for you and your furry friends. Additionally, you may forfeit any accumulated points or rewards that could be redeemed for future travel. It’s also important to review the cancellation policy, as some memberships may involve a notice period or fees. Lastly, consider whether you'll need to reactivate in the near future, as starting a new subscription may not always guarantee the same benefits.
Pets Welcome allows members to cancel their subscription at any time. Upon cancellation, the service will remain active until the end of the current billing cycle, ensuring you retain access until that time.
To cancel your subscription with Pets Welcome, you will need your password to access your account. If you've forgotten your password, you can reset it by visiting [this link](https://www.petswelcome.com/forgot-password). Once you've logged in, you can proceed with the cancellation process.
The cancellation process typically takes about 10 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your Pets Welcome subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your Pets Welcome account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel Pets Welcome online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
Editorial Note: The content on this site is provided for general informational purposes only and reflects the independent research, opinions, and editorial judgment of Chargeback’s team. While we strive to ensure accuracy and relevance, the information may contain errors, omissions, or become outdated. Nothing on this site constitutes legal, financial, or professional advice, and we do not guarantee the effectiveness or outcome of any guidance provided. Individual results may
vary depending on specific circumstances.
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¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
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