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Difficulty
Estimated Time
How to Cancel PFI: Step by Step
How to Contact PFI
Tips and Tricks for Getting a PFI Refund
Why Do People Request Refunds from PFI
PFI Refund Script
PFI Refund Policy
The Easiest Way to Get a PFI Refund

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How to Cancel PFI

The Ultimate Step by Step Guide to Cancelling a PFI Subscription or Membership (pfie.com)

Bella K.

Published

June 30, 2025

Updated

July 1, 2025

PFI (Power Finance India) mainly works in areas related to power and energy. They provide services like managing smart meters that track electricity use, and they charge monthly fees for these operational meters after activation. So, if you see charges from PFI, it’s likely related to subscriptions or billing for services linked with managing power usage through smart metering technology. This means they help make sure your electricity use is measured and billed correctly.

Difficulty

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PFI allows cancellation by calling customer service during business hours, which is a straightforward process but requires waiting on hold and a phone call. Alternative methods include writing an email or mailing a request, which could take longer and require some effort, making it not very difficult but not the easiest either.

Estimated Time

On average, it takes 00 10 minutes to cancel a PFI subscription.

How to Cancel PFI: Step by Step

If you purchased through Card Purchases:

Log into your account on pfie.com.
Navigate to the **Memberships** or **Subscriptions** section in your account settings.
Select the subscription you wish to cancel.
Click on the **Cancel Subscription** button.
Follow any prompts to confirm your cancellation.

If you purchased through Gift Cards:

Visit pfie.com and log into your account.
Go to the **Account Settings** page.
Locate the **Gift Cards** section.
Select the relevant gift card subscription.
Click on **Cancel Gift Card Subscription**.
Confirm the cancellation when prompted.

If you purchased through Unrelated Charges:

Log in to your pfie.com account.
Access your **Billing History** or **Payment Methods** section.
Identify the unrelated charge you want to cancel.
Click on the **Dispute** or **Cancel Charge** option next to the entry.
Follow the instructions to finalize the cancellation process.

How to Contact PFI

If you need assistance, here's how you can get in touch with PFI's support team.

Phone

(847) 622-1700

The email is not available.

Site

https://www.pfie.com/contact-us/americas/us-canada

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Tips and Tricks for Getting a PFI Refund

Always cancel in person at the home gym—go to the exact location where you signed up, clearly say "I want to cancel," and sign the cancellation document immediately.
Send a certified mail cancellation letter including your full name, phone number, reason for canceling, and signature if in-person cancellation isn’t possible.
Cancel at least 7 days before the billing date to avoid being charged for the next month; avoid cancelling between the 11th-16th of the month as it often triggers next-month charges.
If you have past balance issues, call your home gym and politely ask to waive late fees to clear your account and enable cancellation.
Use precise language in emails or letters, e.g., "I hereby wish to cancel my membership effective immediately." This direct wording tends to be more effective.
If told cancellation must be in-person despite sending certified mail, escalate by referencing your rights or tell them you will dispute future charges with your bank.
Some users have success freezing membership temporarily if you owe money, allowing time to pay dues and then finalize cancellation.
Check your home club details carefully; contacting ABC Financial to locate your membership might help if you signed up at multiple locations.
Avoid online cancellation unless you live in California; in other states, online cancellation is often disabled but some users try changing their home club to a California location to bypass this.

Why Do People Request Refunds from PFI

Relocation to an area without a nearby Planet Fitness.
Financial constraints making it difficult to afford the membership.
Lack of time or changes in personal schedule that prevent gym visits.
Preference for a different gym or fitness program that better suits individual needs.
Health issues that prevent exercising or using the facilities.
Cancellation timing and policies causing unwanted charges if not canceled within specific dates.
Early cancellation fees such as a $58 buyout fee for contracts with minimum terms.
Difficulty in cancellation process leading to frustration.
Dislike of gym atmosphere or equipment not meeting expectations.
Unexpected automatic renewal charges due to automatic billing cycles.

PFI Refund Script

Script

Copy

Dear PFI, Support,
I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience.
Thank you for your attention to this matter. I look forward to your prompt response.
Best regards,

PFI Refund Policy

PFI Verify membership can be cancelled by calling their dedicated customer service during business hours, writing an email, or sending a mail to request termination. Refunds are handled through direct communication with the customer service team, and they encourage resolving refund issues directly rather than through bank or credit card chargebacks to ensure proper handling of the request.

The Easiest Way to Get a PFI Refund

If you’re frustrated trying to cancel your subscription, membership, or bill from PFI—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.

Start reclaiming your money today with Chargeback

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PFI May Show Up On Your Statement As:

PFIE PFIE.COM PFI PROFIRE ENERGY PROFIRE ENERGY INC

Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.