The Ultimate Step by Step Guide to Cancelling a Pilera Software Subscription or Membership (pilera.com)
By
Bella K.
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Published
Invalid Date
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Updated
August 13, 2025
Pilera Software provides tools that help property management companies handle all their online communications and billing. They offer a subscription service that makes it easy for tenants to pay their rent and access important documents like lease agreements. If you've received a bill from them, it’s likely for your monthly rent or fees associated with your apartment. Overall, they help make rental payments and property updates hassle-free.
Cancelling a subscription to Pilera Software is relatively straightforward, but may require navigating through customer service or online portals. Users might encounter minor hurdles, such as verifying account information.
Estimated Time
On average, it takes 10 minutes0010 minutes to cancel a Pilera Software subscription.
How to Cancel Pilera Software: Step by Step
If you purchased through Pilera.com directly:
Log in to your account on pilera.com.
Navigate to the Account Settings section.
Select the Subscriptions tab.
Find the subscription you wish to cancel and click on it.
Click on the Cancel Subscription button.
Follow the prompts to confirm your cancellation.
You will receive a confirmation email regarding your subscription cancellation.
If you purchased through PayPal:
Log in to your PayPal account.
Click on Settings (gear icon) in the top right corner.
Go to the Payments section.
Select Manage pre-approved payments.
Find Pilera Software in the list and select it.
Click on Cancel to stop future payments.
You will receive a notification confirming the cancellation.
If you purchased through Google Play:
Open the Google Play Store app on your device.
Tap the Menu icon (three lines) in the upper left corner.
Select Subscriptions.
Find the subscription for Pilera Software.
Tap on Cancel Subscription.
Follow the prompts to complete the cancellation.
If you purchased through Apple (App Store):
Open the Settings app on your device.
Tap on your name at the top to access your Apple ID.
Select Subscriptions.
Find and select the Pilera Software subscription.
Tap on Cancel Subscription.
Confirm your cancellation by following the on-screen instructions.
If you purchased through a different third-party service:
Log in to that specific service's account.
Navigate to the Billing or Subscriptions section.
Locate your Pilera Software subscription.
Choose the option to Cancel.
Follow the prompts to confirm cancellation.
How to Contact Pilera Software
If you need assistance, here's how you can get in touch with Pilera Software's support team.
Tips and Tricks for Getting a Pilera Software Refund
Document Everything: Keep records of all communications regarding your subscription, including dates and times.
Use Direct Language: Be clear and concise in your request to cancel. Avoid vague phrases.
Contact Customer Support: Reach out via multiple channels—email, phone, and live chat—to find the most effective communication method.
Escalate When Needed: If the first representative can't help, ask to speak with a supervisor or manager.
Timing Matters: Call during off-peak hours, typically mid-morning or mid-afternoon, to reach a representative more quickly.
Ask for Confirmation: After cancellation, request written confirmation to avoid future billing issues.
Be Persistent: If you face resistance, don’t hesitate to follow up multiple times until the issue is resolved.
Utilize Social Media: Sometimes publicly addressing your issue on platforms like Twitter can elicit a faster response.
State Your Intent: Mention that you're considering alternatives or switching to competitors if they don't comply.
Know Your Rights: Familiarize yourself with consumer protection laws in your area to support your case if needed.
Why Do People Request Refunds from Pilera Software
High Costs - Members find the fees to be too expensive.
Lack of Features - Members feel the software does not offer necessary functionalities.
Poor Customer Support - Experiences with unresponsive or unsatisfactory support.
Complex User Interface - Difficulty navigating the software effectively.
Infrequent Use - Members don't utilize the services often enough to justify the cost.
Better Alternatives - Finding a competitor that fits their needs better.
Contractual Obligations - Onboarding or contracts proving to be more complicated than expected.
Technical Issues - Frequent bugs or outages that hinder performance.
Unclear Billing Practices - Confusion regarding billing cycles and charges.
User Feedback Ignored - Suggestions or complaints that have not been addressed by the company.
Pilera Software Refund Script
Script
Copy
Dear Pilera Software, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
Pilera Software Refund Policy
Pilera Software allows members to cancel their subscriptions at any time, with no penalties or cancellation fees. However, users must provide written notice of cancellation at least 30 days before the next billing cycle to avoid being charged for that period.
The Easiest Way to Get a Pilera Software Refund
If you're frustrated trying to cancel your subscription, membership, or bill from Pilera Software—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.
Frequently Asked Questions
Be cautious with Pilera Software, as they may have specific terms that could complicate immediate cancellation of your subscription. Review their contract for potential early-cancellation fees or required notice periods, which might lock you into paying longer than expected. Always check for any automatic renewal clauses that could catch you off guard.
High Costs - Members find the fees to be too expensive.
Lack of Features - Members feel the software does not offer necessary functionalities.
Poor Customer Support - Experiences with unresponsive or unsatisfactory support.
Complex User Interface - Difficulty navigating the software effectively.
Infrequent Use - Members don't utilize the services often enough to justify the cost.
Better Alternatives - Finding a competitor that fits their needs better.
Contractual Obligations - Onboarding or contracts proving to be more complicated than expected.
Technical Issues - Frequent bugs or outages that hinder performance.
Unclear Billing Practices - Confusion regarding billing cycles and charges.
User Feedback Ignored - Suggestions or complaints that have not been addressed by the company.
Account username or email
Password for the account
Name on the account
Billing address
Last payment method used
Reason for cancellation
Subscription or membership ID
Date of last transaction
Contact information for customer support
Any promotional codes used
Before cancelling your Pilera Software subscription, be aware that you will lose access to essential features such as tenant portals, online payment processing, and maintenance request management. Additionally, any stored data, including financial records and tenant communication, may become inaccessible or be deleted. It's advisable to back up any important information before proceeding. Lastly, check if there are any cancellation fees or notice periods required to avoid unexpected charges.
Pilera Software allows members to cancel their subscriptions at any time, with no penalties or cancellation fees. However, users must provide written notice of cancellation at least 30 days before the next billing cycle to avoid being charged for that period.
To cancel your subscription for Pilera Software, you will need your password. If you’ve forgotten it, you can reset it by visiting the following link: [Reset Password](https://www.pilera.com/reset-password). If you need further assistance, feel free to reach out to their support team.
The cancellation process typically takes about 10 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your Pilera Software subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your Pilera Software account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel Pilera Software online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
Pilera Software Pilera pilera.com Pilera Inc. Pilera Service Fees Pilera Subscription Pilera Billing Pilera Tech Charge
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¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
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