Pimsleur Language Programs offers language learning courses through subscriptions. You can subscribe to a single language with an Audio-Only or Premium subscription, or get an All Access subscription for all 51 languages. Subscriptions automatically renew and charge you periodically unless you cancel, and you can manage billing through Pimsleur.com or app stores. They also offer a 7-day free trial, and you need to provide payment info upfront; if you don't cancel by the trial end, the subscription starts and billing begins.
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Pimsleur allows users to cancel their subscription easily by logging into their account on their website or by calling customer service during business hours. The process is straightforward with clear instructions and requires only a few minutes to complete.
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minutes to cancel a Pimsleur Language Programs subscription.
How to Cancel Pimsleur Language Programs: Step by Step
If you purchased through Pimsleur.com:
- Log in to your account at store.pimsleur.com/account/dashboard.
- Navigate to the subscription management section.
- Select the option to cancel your subscription.
- Confirm your cancellation.
- Ensure you cancel at least 24 hours before your next billing date to avoid being charged.
If you purchased through Apple:
- Open the Settings app on your iPhone or iPad.
- Tap your name at the top to access your Apple ID settings.
- Tap Subscriptions.
- Select the Pimsleur subscription from the list.
- Tap Cancel Subscription and confirm your choice.
If you purchased through Google Play:
- Open the Google Play Store app on your Android device.
- Tap the menu icon (three horizontal lines) and select Subscriptions.
- Select your Pimsleur subscription.
- Tap Cancel Subscription and follow the instructions to confirm.
Tips & Tricks for Canceling Pimsleur Language Programs
- Cancel before the trial ends to avoid charges—users emphasize checking the exact trial period and cancelling online or via app before it expires.
- Be aware of multiple accounts: If you subscribed on the website and then added the app, you may need to cancel both separately.
- Double-check cancellation method: Cancelling through the app store (Apple/Google) doesn’t always cancel the website subscription and vice versa.
- Use direct customer service calls: Users report that phone support is often the most effective way to confirm cancellation and resolve issues.
- Escalate if charges occur: Contact customer service immediately and reference your trial cancellation and confirmation emails.
- Watch for email offers: After cancelling, Pimsleur may send extended trial offers—acceptance can restart your subscription, so decline if you want to stay cancelled.
- Document every interaction: Save screenshots, emails, and cancellation confirmation numbers to support disputes.
- Timing is critical: Some users cancel specifically a day or two before the trial or billing date to avoid automatic renewals.
- Be persistent if initial online cancellation attempts fail; follow up with emails or calls.
- Use clear and firm language in cancellation requests, stating you want the subscription stopped immediately and all future charges stopped.
Pimsleur Language Programs Customer Service Info
If you need assistance, here's how you can get in touch with Pimsleur Language Programs's support team.
Cancel Pimsleur Language Programs Script
Script
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Dear Pimsleur Customer Support,
I hope this message finds you well. I am writing to request the cancellation of my subscription. Unfortunately, I have found that I am unable to dedicate the time necessary to fully utilize the program, and I believe it would be best for me to discontinue my membership at this time.
Please let me know if there are any formalities I need to complete or if you require any additional information to process this request. Thank you for your understanding and assistance.
Best regards,
[Your Name]
Frequently Asked Questions
Pimsleur subscription cancellations must be done by 11:59pm Eastern Time on the last day of the current billing period or free trial to avoid renewal charges. Cancelling mid-term ends the subscription at period's end with no refunds for unused time, though access continues until then. Subscriptions bought via Apple or Google Play need to be canceled through their respective platforms with their own policies. Deleting the app doesn't cancel the subscription, and subscriptions can be paused for one or two months if started after June 20, 2024.
To cancel your Pimsleur Language Programs subscription purchased through Pimsleur.com, you do need to log in to your account, which requires your password. You can cancel anytime by logging into your account at store.pimsleur.com/account/subscription or by contacting Pimsleur customer service at (800) 831-5497. If you've forgotten your password, you can reset it through their FAQ section, which typically provides a way to reset your password on the website. For other subscription sources like Apple or Google, cancellation is handled through their respective subscription management settings and does not require a Pimsleur password.
- Difficulty canceling subscription and ongoing charges after cancellation
- Non-responsive or poor customer service
- Refusal or failure to honor refund policies, such as the 30-day money-back guarantee
- Overcharging or misleading pricing compared to what was promised
- Technical issues with course access, including inability to access purchased courses or app problems
- Automatic subscription renewals without explicit permission and difficulty in stopping them
- Lesson content dissatisfaction, such as lessons being too fast, difficult to follow, or too much like phrasebook learning
- Dissatisfaction with lesson usability, including lack of grammar explanations and limited playback controls
- Expensive pricing relative to perceived value
- Signing up for unwanted courses or courses not intended
Be aware that you must cancel your Pimsleur subscription before your next billing date (or before your free trial ends) to avoid being charged for the next period. Canceling mid-term does not refund any unused portion of your subscription, and deleting the app does not cancel the subscription. Additionally, subscriptions automatically renew, and while you can pause your subscription for a month or two, once the pause ends, billing and service resume immediately with updated pricing potentially in effect. Cancelling during the free trial period results in immediate loss of access.
Before cancelling your Pimsleur subscription, know that if you cancel during a free trial, you lose access immediately. If you cancel during a paid subscription term, your access continues until the end of the billing period, but no refunds are issued for unused time. After cancellation, your learning progress, badges, and certificates are saved if you return later. Points earned in the Rewards Program will expire two years after cancellation unless you resubscribe before then. Also, deleting the app won't cancel your subscription, so you must cancel through your account to stop billing and access.
- Type of subscription or point of purchase (Pimsleur.com, Apple App Store, or Google Play Store)
- Login credentials for your Pimsleur.com, Apple, or Google account, depending on where you purchased
- Access to your account dashboard (e.g., store.pimsleur.com/account/subscription for Pimsleur.com subscribers)
- Subscription details (plan name, renewal date, billing cycle)
- Knowledge of cancellation deadline (must cancel before the next billing date or by the end of the free trial to avoid charges)
- Contact information for Pimsleur support (e.g., phone: (800) 831-5497 for Pimsleur.com subscribers if you need assistance)
- Device information (if you subscribed through the app and need to use Apple or Google Play instructions)
- Instructions for Apple/Google Play account holders (familiarity with app store cancellation flow if purchased via in-app purchase)
We've actually written a step by step guide on how to get a refund from Pimsleur Language Programs. Check it out!
The Easiest Way to Cancel Pimsleur Language Programs
If you’re frustrated trying to cancel your subscription, membership, or bill from Pimsleur Language Programs—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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PIMSLEUR, Pimsleur Subscriptions, Pimsleur.com, Simon & Schuster, Pimsleur All Access
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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