The Ultimate Step by Step Guide to Cancelling a Placeit Subscription or Membership (placeit.net)
By
Bella K.
|
Published
July 17, 2025
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Updated
July 10, 2025
Placeit is a website where you can create and customize logos, videos, mockups, and design templates for things like T-shirts, business cards, social media, and more. They offer a subscription starting from about $7.47 per month, which gives you unlimited downloads from their huge library of professional designs and templates. You can cancel anytime after your first month, and all downloads come with a commercial license, so you can use them for your business or marketing. If you're getting billed by them, it's likely from this subscription for unlimited access to their design tools and templates online.
Canceling a subscription on Placeit is straightforward through the user account section on their website. The process involves a few simple steps: navigating to the account section, selecting cancel, confirming reasons, and optionally responding to promotional offers, making it relatively easy for a consumer to cancel.
Estimated Time
On average, it takes 10 minutes0010 minutes to cancel a Placeit subscription.
How to Cancel Placeit: Step by Step
If you purchased through Placeit.net:
Go to the my account section at the top right corner of the website.
Select the “Cancel my subscription” link at the bottom right of the “Account Information” section.
Check the reason for cancellation.
Click the “Cancel Subscription” button to confirm.
How to Contact Placeit
If you need assistance, here's how you can get in touch with Placeit's support team.
Avoid monthly subscriptions as Placeit often cancels accounts quickly, labeling them "suspicious behavior." Opt for the annual plan if possible.
Cancel via the account settings in the "My Account" section on Placeit.net to ensure you follow the necessary steps promptly.
Contact customer support directly for cancellation requests if you encounter issues with the website; persistence can pay off.
Use clear, polite but firm language when communicating with support, emphasizing your desire to cancel and avoid further charges.
Request confirmation emails to have proof of your cancellation in case disputes arise.
Time your cancellation just before the next billing cycle to avoid additional charges.
If they cancel your account prematurely or do not refund, consider disputing the charge with your bank or payment provider.
Be cautious about using refund invoices alone, as some users report receiving invoices but not actual refunds.
Escalate by asking to speak to a supervisor if initial support responses are unhelpful or dismissive.
Document all communications including dates, times, and the names of support agents to support your case.
Why Do People Request Refunds from Placeit
Unexpected yearly renewals and charges even after cancellation.
Difficulties obtaining refunds for mistaken charges.
Lack of responsiveness from customer support.
Misleading and predatory cancellation process.
Charged for a full year despite intending to subscribe only for a month.
Absence of a clear cancellation link on the site.
No phone support for customer service.
Accounts show as free but users continue being charged.
Customer support ignores or does not resolve cancellation and refund requests.
Misled by pricing where monthly payment options default to annual billing without clear notice.
Delays or refusal to provide refunds and lack of effective communication after cancellation requests.
Placeit Refund Script
Script
Copy
Dear Placeit, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
Placeit Refund Policy
Placeit allows you to cancel your subscription at any time through the "my account" section on their website. Once canceled, you will not receive a refund for the remainder of the billing period, but you can continue to access your account and downloads until the end of that period. After cancellation, your subscription will close at the end of the billing cycle, and while you can no longer download new templates or create new customized products, you retain access to previously created products (although permanent storage is not guaranteed).
The Easiest Way to Get a Placeit Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from Placeit—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Frequently Asked Questions
You can cancel your Placeit subscription at any time directly through the "My Account" section on their website. However, there are no refunds for the remainder of the billing period once you cancel, meaning you'll still have access until the period ends but will not get any money back. Be aware there are no early-cancellation fees or lock-in contracts, but the lack of refunds can feel like a drawback if you want to stop immediately.
Unexpected yearly renewals and charges even after cancellation.
Difficulties obtaining refunds for mistaken charges.
Lack of responsiveness from customer support.
Misleading and predatory cancellation process.
Charged for a full year despite intending to subscribe only for a month.
Absence of a clear cancellation link on the site.
No phone support for customer service.
Accounts show as free but users continue being charged.
Customer support ignores or does not resolve cancellation and refund requests.
Misled by pricing where monthly payment options default to annual billing without clear notice.
Delays or refusal to provide refunds and lack of effective communication after cancellation requests.
Account login credentials (username/email and password)
Reason for cancellation (you may be asked to select or provide one)
Email address associated with the account
Confirmation of cancellation via button or email
Possibly responding to a promotional offer (accept/decline)
Option to set a reminder to return or decline further alerts
Download any content you wish to keep before cancellation
Contact customer support by email if you have issues (support@placeit.net)
Before cancelling your Placeit subscription, note that you will continue to have access to all your downloads and your account remains active until the end of your current billing cycle. However, you will lose the ability to download new templates or create new customized products after cancellation. It is recommended to download all your customized products before cancellation because permanent storage of these products on Placeit's servers is not guaranteed after you cancel. Also, you will not receive a refund for the remainder of your billing period, but you can reactivate your subscription or make one-off purchases anytime after cancellation.
Placeit allows you to cancel your subscription at any time through the "my account" section on their website. Once canceled, you will not receive a refund for the remainder of the billing period, but you can continue to access your account and downloads until the end of that period. After cancellation, your subscription will close at the end of the billing cycle, and while you can no longer download new templates or create new customized products, you retain access to previously created products (although permanent storage is not guaranteed).
To cancel your subscription on Placeit.net, you need to access the "My Account" section on their website, which typically requires logging in with your password. This is because managing subscriptions is done through your account settings, so having your password is necessary. If you've forgotten your password, you can reset it by going to the login page and selecting the "Forgot your password" link, or directly visit the password reset page here: https://help.placeit.net/hc/en-us/articles/37799420145049-How-can-I-reset-my-password. Once logged in, you can easily cancel your subscription by following the prompts in the account section.
We've actually written a step by step guide on how to get a refund from Placeit. Check it out!
The cancellation process typically takes about 5 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your Placeit subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your Placeit account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel Placeit online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
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